Monster Casino Review Withdrawal Times, Live Chat, RTP & Reader Opinions

To show that an online casino is transparent in its operations, it has to display its return to player rate on each game. The payout rate of each casino game is an important factor that shows players the effectiveness of the game. Being a measure of the winning probability of each game, RTP helps players come up with the best betting strategies, according to their budgets, to increase their wins. At Monster Casino, the RTP of each casino slot is made available to its players, as it helps them decide which game has higher returns than the other. Most of the casino games at Monster Casino have a high RTP of 94% and above, except progressive jackpots which have a low RTP, and therefore quite difficult to win; but that doesn’t mean it’s impossible to win.

The RTP for slots games, table games, and live casino games at Monster Casino are publicly audited 4 times a year; and the results publicly published on the casino’s website. This is to provide its customers with the transparency on the casino games offered at Monster Casino. It is for this reason that the games at Monster are quite lucrative with percentages as high as 99%, and 95% on the lower side. This means that for each casino game customers play, the chances of winning are at 95% or high depending on the RTP of each game.

Monster Casino is home to popular casino games that have been developed by leading software companies. Some of these companies are NetEnt, Microgaming, IGT, and NetGen. These leading software developers are known to provide amazing games that have High Definition graphics and clear sounds. Their games also use Random Number Generator which means that they are fair as all wins and losses are fully random with nothing controlling them. To verify the developers’ games fairness, each developed game is tested by eCogra to ensure players are protected from any self-manipulating games. Therefore it is safe to say that Monster Casino slots are fair and safe to play with.

Most of the casino games at Monster Casino derive their themes and names from movies and music bands. Such slots engage the player in a playing environment that is familiar according to their favourite movies. Such slots include Jurassic World developed by Microgaming, The newly developed Jumanji by NetEnt, King Kong Fury by NextGen, Game of Thrones developed by Microgaming, Planet of the Apes by NetEnt among others. One of the Monster Casino slots whose themes are based on music bands include Guns N’ Roses developed by NetEnt and Shamrock n’ Roll by Nektan.

There are also live casino games also developed by top software developers. Monster Casino roulette, Blackjack and Baccarat are exciting live casino games that have live dealers to steer the games and make them interesting. Customers only need to choose their preferred tables and Place as many bets as they wish to try and win against the live dealers. It is just like physical casinos, customers get the same experience. The live casino games at Monster Casino have been developed by companies such as Evolution Gaming, NetEnt, Playtech, Extreme Live Gaming, Ezugi, and Authentic Gaming.

Monster Casino does not only offer a great selection of casino games, it also has a variety of Payment methods for customer’s convenience. When making deposits or withdrawals, customers can choose the most suitable payment method that is also available in their respective countries. Some of the payment methods acceptable by Monster Casino include Paypal, Neteller, Zimpler, Paysafe Card, Visa Debit Cards, Trustly, MasterCard, Maestro and Boku to name a few.

Boku is a payment method that allows customers to deposit or withdraw money from their Monster Casino user accounts. All these methods make instant deposits to credit customers’ accounts with funds. While withdrawals take a little more time to be processed; they can take up to 3 days for the transaction to be fully completed. In the event of such delays, customers should not panic about losing their funds, as the processing time is stated on the terms and conditions of the casino.

There are also limits to how much a customer can withdraw in a day or in a month. Monster Casino customers are only allowed one withdrawal per day of a maximum of £2,000 and a minimum of £20. In a month, customers are only allowed to withdraw a maximum of £5,000. These strict withdrawal limits have been set up to ensure customers do not engage in money laundering activities with their Monster Casino accounts.

When registering an account with Monster Casino, customers are allowed to choose the currency of their choice depending on their country of origin. After making a selection, customers will not be able to change the currency option again; therefore, customers should wisely choose the suitable currency for them. Customers using their mobile phones to play at Monster Casino can use the listed payment methods as well.

The various payment methods at Monster Casino give customers a good reason to continue wagering at the casino for the convenience it offers. Customers from different parts of the world have also been considered in the payment options as they can also find a suitable method available in their countries. At Monster Casino, customers can deposit and withdraw at any time of day; however, there is a limitation to one withdrawal per day for each customer.

In a span of 24 hours, each customer is only allowed to withdraw a maximum of £2,000 and a minimum of £20. There is also a monthly withdrawal limit of £5,000 for each customer. For customers who are lucky enough to win a jackpot, Monster Casino states that it reserves the right to pay out the total winnings in 12 months instalments.

Each payment method takes a different time to process payments. While some payment options such as Neteller take less than 24 hours to complete a withdrawal transaction, others such as Trustly take longer to process customers’ withdrawal. Some of the payment methods withdraw customers’ funds for free while others charge a small fee of £5.

The customer care at Monster casino is very supportive and friendly. Customers who may have any queries about the Monster Casino bonus and any other promotions, account opening queries, withdrawal and deposit queries or any other question, the customer support at Monster Casino will be glad to assist them. They can assist to resolve any conflict between the casino and customers, as well as take up any complaints by customers.

The support team is available through different communication channels such as live chat, email and phone. If customers want their issues resolved faster, they should use the live chat or phone number on the Monster Casino website to contact the support team. Otherwise sending an email to the casino will take more than 24 hours before a customer’s issue is addressed.

The support team is available to assist customers 24 hours a day, 7 days a week. They are always on standby to assist customers. Each time a customer initiates a chat with a live chat agent, they are asked to provide their email address for the agent to easily identify the customer. Only the email that registered the customer’s account should be given to the agents. The support team is very friendly, patient and always available to assist.

At times, playing casino games can be addictive, leading to a gambling problem. If the problem is not identified and controlled sooner, it could mature into an addiction problem which can be quite difficult to treat. That is why all betting companies are required by Gambling commissions to set out rules that will help control customers gambling behaviour. At Monster Casino, there are set procedures to control customers’ gambling behaviour. A customer is allowed to set a deposit limit and a loss limit per day on their accounts. Each time the limits are reached, the customer will be notified so that they can quit playing until the following day. This helps control customers from gambling away all their assets.

The casino also allows customers to take some time off gambling, by temporarily closing down customer’s account. This will allow the customer to reduce their gambling behaviour to a more moderate rate. Monster Casino has also availed some help line on their main site that customers can call for assistance if they suspect a gambling addiction. Customers can also contact the support team for recommendations of how to moderate their gambling behaviour.

The casino is fully licensed and all its operations are regulated by the UK Gambling Commission and the Gibraltar Gambling Commission. This can only mean that wagering with the casino is quite safe and secure, as the casino is recognised by the two commissions. Any fraudulent activities by the Monster Casino will lead to the loss of their license of operation.

Monster Casino has a way of protecting customers’ personal details such as their identity information and their payment information. The casino uses SSL encryption to encrypt customers’ card or bank details from third parties. When feeding bank information on websites, hackers can get hold of the information if the site is not protected. However, with Monster Casino it is quite difficult for any third party to get hold of customers’ details. This only means that the casino protects customers’ information and is keen on safeguarding each customer’s personal information. Customers should be sure that all their information is safe with the casino.

The casino also protects customers’ funds by putting it all in a separate account from that of the casino’s. In the event of an insolvency of the casino, customers’ money will remain safe and will be refunded into their respective accounts.

Before the Monster Casino was granted its license of operation, it was tested and proven to be legitimate. All its operations are now regulated by the UK Gambling Commission and the Gibraltar Gambling Commission. Therefore the casino cannot carry out any fraudulent activities against their customers.

All the Monster Casino slots have been certified by eCogra as fair and safe. The casino has sourced their casino games from reputable companies, which are also certified to provide the best and fair gaming experience to customers. It is therefore safe to recommend the online casino for its fairness and legitimacy.

All customers equally receive their Monster Casino bonus and offers equally without discrimination. Customers also receive all the winnings and jackpots, each time they win huge amounts of money.

All operations at Monster Casino are guided by their set out terms and conditions of service. Both the casino and their customers are keen on following the terms of service. However, in the event of disputes from customers, the casino’s management are obliged to follow the terms and conditions of the Monster Casino. And it is also customers’ obligation to always follow the terms and conditions of the casino, as they had agreed to abide by them when creating a Monster Casino account.

All bonuses and promotions at Monster Casino are guided by the condition of every offer. To receive any bonuses at Monster Casino, customers should follow the bonuses rules to obtain them. It is the same terms of service that give the casino full rights to deny any bonus or close down any customer’s account suspected to be laundering money of performing any fraudulent activities.

Monster Casino’s terms of service are clearly explained out and customers can find them on the ‘terms’ tab right below the casino’s website. Customers using a mobile phone to access the Monster Casino website can also access the terms and conditions.