PROS v CONS AT mr.play
- The site is SSL encrypted so your personal information and funds are safe
- Many mr.play slots and table games from top-tier software providers
- A fantastic mobile website and mobile app for Android users
- mr.play accepts payments from the best banking options
- Reliable customer service
- mr.play only offers a few progressive jackpot slots
- Although the customer support is great, it’s not available 24/7
- Many restricted countries
Welcome package 100 spins + up to £200 Bonus
the casino offers new players a welcome package that includes 3 deposit bonuses that come along with some free spins.
the casino processes deposits instantly and withdrawals take an average of one to three days.
the website is licensed by the UKGC and the Malta Gaming Authority, meaning that they operate legally and by the book.
mr.play’s live casino presents you with live dealer games like VIP Blackjack Live, Lightning Roulette, Baccarat Squeeze and many more.
mr.play has a great colour scheme, a user-friendly interface and well-detailed statistics on the site. All these make the site easy-to-navigate and understand.
Everything You Need To Know About mr.play
mr.play PAYOUT RATE
When it comes to online gambling, the only important thing is profiting while having fun. All players should be aware of the true representation of their chances of an expected favourable outcome ever happening. That’s where the return to player (RTP) comes in. The RTP is a representation of how much the casino will payout to players over a long period. Each casino game usually has its own RTP that is shown as a percentage. To arrive at this, the game’s provider has to run certain simulations via the game rather than monitoring how customers play. While doing so, they also consider how the casino will profit.
The RTPs are just but a guide to what you should expect from a certain game. To benefit the most, choose a game that will probably be fair to you in terms of winning. mr.play is an open site and you can expect the casino to be fully transparent in everything, all the way down to publishing all the games’ RTPs. You can find such information on the official website. This creates a levelled and fair playing field, so you can comfortably play at mr.play and expect to win.
mr.play casino has a large collection of games, and the operator focuses on giving players options to choose from. The casino features more than 400 casino games from different software developers including Microgaming, NetEnt, IGT, Play N GO, Pragmatic Play, NYX, and SG Interactive. Most of the available games are mr.play slots. The most loved ones being Starburst, Gonzo’s Quest, Book of Dead, Golden Goddess and many more popular slots. These slots come from different software developers meaning that each slot has its own unique design and gameplay. What’s more, mr.play keeps adding new slots to the collection ensuring that you will always be entertained. You can refresh the ‘New’ icon on the thumbnail to locate all new additions.
One of the main things you will notice once you visit mr.play is the sheer number of slots. All the slots are innovative and have exciting gameplay. Whether you are the type of player seeking the latest slots or you love old-fashioned machines, mr.play is the perfect site. The fun doesn’t end there. There are several progressive slot machines that stand out on mr.play. A good example is Redeem the Dream, which is an exclusive slot machine on the Aspire Network. Another popular progressive slot found on mr.play is Cosmic Fortune from NetEnt.
If you are a table game fan, you haven’t been left out. The casino has a variety of options. There are four different roulette games and blackjack games. The games in this section are supplied by different software developers including Microgaming, NetEnt and Pragmatic Play. The live casino is even more exciting, featuring different live dealer games from Evolution Gaming. Some of the live dealer games include Platinum VIP Blackjack Live, Lightning Roulette and Baccarat Squeeze. All the lice dealer games are presented by professional dealers broadcast in HD.
PAYMENT METHODS AT mr.play
mr.play’s operator does their best to ensure customers are treated well in all areas. One way of doing so is by ensuring that they avail a wide range of payment methods. Not only that, but also by ensuring that these methods are fast, safe and secure. The casino’s banking section is filled by all the big names including e-wallets like PayPal, Skrill, Neteller, credit and debit cards like Visa and Mastercard and bank transfers. All deposits are processed instantaneously and there are no restrictions as long as you have reached the required deposit limits.
Deposits are also free of charge regardless of the method you use. So, as soon as you create your account you can deposit and start playing.
You can also use the methods mentioned above to withdraw money from your account. However, things might be slightly different. For starters, payouts tend to take longer but the casino does its best to ensure you get your money on time. There is no mentioning of the withdrawal limits, but each method has different limits. You can confirm each method’s minimum and maximum limits on mr.play. You should also have in mind that the casino might not charge you any fees for withdrawals but some banking method operators might charge you some extra fees for transactions. As mentioned before in this review, withdrawals at mr.play are quite fast. The casino’s processing time ranges between 24 hours to 6 days depending on the banking method you use. You can read more information about mr.play’s withdrawals below.
WITHDRAWAL TIMES AT mr.play
mr.play allows you to withdraw your winnings or any funds from your account at any time, if playing any of mr.play casino bonus funds you will need to meet the wagering requirements before you can withdraw. . The only time you won’t be able to cash out is during public holidays. The casino has so many payment methods that can be used as cash out channels.
Please note that if you are withdrawing for the first time, the casino might require you to share some documents for verification purposes. You can easily do this on the official mr.play site by uploading your documents directly through the document uploader. On verifying the details, they will start processing your cash out request immediately. Also, before initiating any withdrawal ensure you have already met all the wagering requirements or any other conditions put in place by the casino.
mr.play LIVE CHAT AND CUSTOMER SUPPORT
mr.play believes that customers are everything and they care about your experience. This is why they have a team of professionals who are ready to answer any inquiries you have. Whether it’s a random question about the casino or whether you are having issues with your withdrawal, the customer service team will be of great help. There is a “Contact Us” button at the bottom of the page. For any inquiries, you can click that button and it will direct you to the available contact methods. The customer support team is available from 08:00 to 00:00, all days of the week.
Before you even start contacting the help team you could try reading the FAQs. The casino has a well-detailed section containing answered questions about their services. It’s possible that you could find a solution to your answer in this section. If not, you can still communicate to the customer service representatives via live chat or email. If you use the live chat feature you will get a response immediately and the agents are so friendly, polite yet professional. If you email them, you should expect to hear from the casino within 24 hours.
mr.play RESPONSIBLE GAMBLING RECORD
mr.play is committed to promoting safe and responsible gambling. The casino takes any issues concerning irresponsible gambling very seriously. As a matter of fact, they have a section that is solely dedicated to responsible gaming. The customer support together with a responsible gaming team underwent a GamCare Social Responsibility and Interaction training. This equipped them with skills that ensure they use a holistic approach to enhancing responsible gaming on mr.play.
The casino also works with other regulators and gambling organisations to provide several controls that will help you play responsibly. While there are so many tools that can help you control your addiction, if it gets out of hand you can seek guidance from BeGambleAware. If your problem isn’t that serious you can use different control tools that mr.play has put in place. For example, you could set personal limits on your account. You can request to “Cool off” for 24 hours, a week or a month. This simply means that you won’t be able to access your account for that period. There is also a self-exclusion option which is somewhat similar to the “Cool off” tool. All these tools have been put in place to help control your gambling habit.
There are so many regulations put in place at mr.play by the casino itself and other external bodies. Such regulations have been put in place to ensure that the casino runs its operations as per the required standard. The casino is licensed by the UK Gambling Commission. This body oversees all the casino’s operations and it’s a clear sign that mr.play is a legal site. By the time UKGC issues any gambling platform with a license, it means that the site is fit to offer its services to customers in the UK. So, you can trust that mr.play is a reliable casino that won’t jeopardise your funds or personal information.
What’s more, is that the casino has employed other measures to ensure that your payment information and funds are safe and secure. mr.play utilises 128-bit SSL encryption technology to run all forms of transactions. With such technology, you don’t have to worry that your financial details will fall into the wrong hands. So, not even the casino staff will ever access your information when you make a deposit or withdrawal. Therefore, you can play at mr.play with peace of mind because it’s a totally secure online casino.
mr.play FAIRNESS AND LEGITIMACY
This is a part that every player has to be keen on. mr.play isn’t a scam and there are mr.play fraud or scam complaints to support this statement. For starters, the casino is licensed by the UK Gambling Commission. The UKGC is the most reputable authority the licenses and regulates online gambling platforms. That means you should expect mr.play to be fully transparent in its operation. The casino doesn’t hide anything from players, right down to the RTP percentages. Being transparent creates a strong bond between the casino and its players.
Secondly, mr.play’s games have been tested for fairness by iTech Labs. Thus, each player has the same chance of winning as the next one. iTech Labs ensures that all games’ outcomes are random and no one has manipulated them. You also don’t have to worry about your financial transactions or personal details being unsecure, as they are protected by SSL encryption. Another factor to consider is that the casino has a responsible gambling practice. They give you responsible gambling assistance such as self-exclusion freely on their website. It’s clear that the casino has partnered with other bodies to ensure that all customers play on a safe, legitimate and fair platform.
mr.play TERMS AND CONDITIONS
As a rule, almost every casino has terms and conditions that help the operator to run the platform well. All new customers are required to read the casino’s terms and conditions before signing up for an account. These terms and conditions are more of a guideline that helps both the casino and players to stay in line.
There are many terms and conditions, make sure you go through them on the official mr.play website. It is your responsibility to stay updated while playing on the casino. Note that whether you have read the terms or not you have to accept them before signing up.
How do I sign up for mr.play?
The signup process at mr.play is quick and easy. When you load the site, you will see a big blue icon on the top right corner indicated as “Open Account”. To start the registration process, first, click that icon. You will be required to enter your email, username and password of your choice. Step 2 involves filling in a few more details such as your first and last name, date of birth, gender, address, city, postcode and preferred currency. Before finishing up the process, you will need to go through the site’s terms and conditions. Once you have understood them, accept the terms and privacy/cookies policy. You can also choose whether you want to receive the mr.play bonus offer for new customers.
Now that you have already opened an account, there are a few more things to be completed before you are able to play. The casino says that you can’t play any game before your account is verified. The casino requires proof of your ID and address. You just have to upload the relevant documentation such as your ID card, driving card, together with a utility bill or bank statement. Once the documents have been verified, mr.play will activate your account and you can start playing.
What is the contact number for mr.play?
The customer service at mr.play is exemplary. When you visit the site, you will find a “Contact Us” button at the bottom of the page. This page features the available contact methods which are live chat and email. The casino hasn’t listed any phone number on the website meaning you can’t reach them via phone. This is not new since many online gaming sites tend to leave out the phone option. But the good thing is that the available contact options are more than enough if you want to get any help on mr.play.
How do I log in to mr.play?
The log in process is also simple and fast, taking only a couple of minutes. To log in to your mr.play account, visit the official website, click the “Log in” button that’s on the top right corner. Two spaces will be displayed and you will be required to enter your username and password. Once you have entered these two, click “Log in”. If the details were correct you will have successfully finished the log in process and you will be redirected to your account. You can deposit money, claim any bonuses, or play any game of your choice.
As it happens, some customers end up forgetting their username or password. The casino has a simple way of helping you recover any of the two. All you have to do is click the “Forgot password” or “Forgot username” link just below the log in section. The customer support team will email you your username and a reset password link.
How do I close my account at mr.play?
Should you wish to close your mr.play account at any time, it’s allowed. The casino would be sorry to lose a customer, and they would urge you to allow them to fix any problem you have encountered. However, if you still wish to close your player’s account, you have to initiate the process by contacting the customer support centre and request them to close your account. It would also be good to give them feedback regarding the reason you want to close your account. They will also ask you what needs an improvement on the site. They will then close your account and will no longer be a mr.play customer.
Is mr.play a Rip Off/Fraud?
All operations of mr.play casino are regulated by the UK Gambling Commission. This commission ensures that all players are treated fairly when playing there. The casino is further regulated by the Malta Gaming Authority. If you ever have any issues and you are in the UK, you can always report them to the UKGC. All the games hosted on mr.play have been tested for fairness by iTech Labs. Thus, all results are fair and random.
As for your personal details and finances, the casino protects them using SSL encryption. So, your personal information and financial details can never land on the hands of third parties. The casino also promotes responsible gaming, which is a good sign. They allow you to use different features such as setting deposit limits, cooling off or self-excluding yourself. They also award great bonuses that are pretty straightforward to claim, use and even cash out. You just need to understand a few conditions and you will never have any trouble claiming or using mr.play’s bonuses. To sum it all, you will hardly see any complaints online about players who have had a bad experience with this casino. So, mr.play can be referred to as a legitimate, fair and honest casino.
Do you have to download software to play at mr.play?
No, there is no need to download any software to play at mr.play. There are two different types of casino software: instant casino software and download casino software. The latter requires you to download some packages while the former doesn’t. For you to play on mr.play all you have to do is access the casino’s server directly from the website. You can do this on any browser either on your desktop or mobile device. Once you have accessed the site, log in and play any game. That’s a good thing because you won’t have to download any files for you to play.
Can I pay via my mobile device at mr.play?
Today, there are so many changes happening in the online gambling scene. There has been a great adoption of mobile gaming and each betting company seems to be on their toes to incorporate this into their platforms. mr.play hasn’t been left out and they have something to offer players. If you are an Android user, you are in luck because mr.play has a standalone mobile app. However, iOS users don’t have a dedicated app yet.
They can continue playing through the mobile website which performs quite well. The casino has an excellent mobile version where you can play your favourite games whenever, and wherever. You don’t need to download any mobile apps since the site has the same functionality as the desktop version. All the features are still there and thanks to the smart, adaptive design, mr.play’s mobile version fits into any screen size. This is why you can access all the great games right from your Android smartphone or iPad. You can also make payments on mobile, claim mr.play mobile bonuses if there are any and wager on any game.
Does mr.play accept PayPal?
PayPal is one of the most loved payment methods in the online gambling industry. PayPal offers some of the fastest deposits and withdrawals. Thankfully, mr.play accepts PayPal payments, so you can fund your account using this e-wallet. All the deposits are instant and free of charge. But, withdrawals take about 2 days to get processed. If you compare this method to others, you will realise that it’s the fastest at mr.play. The method also offers you security, so you will never lose your money.
Welcome package 100 spins + up to £200 Bonus