Mr Mega Casino Review - Withdrawal Times, Live Chat, RTP & Reader Opinions

9.5

9.5

Sign Up Process

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How do I sign up to Mr Mega Casino?

Mr Mega Casino has a friendly interface with all the prompts well displayed. To create an account and start enjoying the games, you will need to sign up.

Logging in to any platform often requires you to use the same details you used in the registration. In this case, Mr Mega Casino requires your username and password.

If you have forgotten your username or password, Mr Mega will require you to enter your email address. They will then send you instructions on how to restore your lost details.

9.0

9.0

Payment Methods

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Payment Methods at Mr Mega Casino

The available payment methods at a casino determine whether players will be comfortable when funding and withdrawing their winnings. No matter how good a platform is, it lags if it lacks the proper payment methods. Mr Mega Casino understands this and has a wide variety of payment methods available to players. With your Mr Mega Casino account, you can use MasterCard, Skrill, Visa, Trustly, Neteller, and MuchBetter.

A player can use any of the payment methods to deposit and withdraw their winnings. However, it is advisable to confirm the availability of the selected method before loading funds into it. Notably, all the deposits are instant and free of charge at Mr Mega Casino. While most of the deposit limits are set at 10 GBP, you must confirm any changes before deposits.

Depositing your funds at Mr Mega Casino is easy. You only need to navigate the cashier section and click on the ‘deposit’ button. After this, a form will pop up and you can select your preferred payment method. Enter the amount you wish to deposit and complete the process.

Withdrawals are a little different and attract different limits (maximum and minimums) depending on the selected payment methods. The fastest withdrawal methods are the e-Wallets such as Skrill, Neteller, and PayPal withdrawals. We noticed that the slowest are Visa, and MasterCard which may take two to five business days. However, players must know that this is the approval time as Mr Mega Casino verifies the transactions to prevent fraud and theft cases. It may take a little longer for the funds to hit your account.

Withdrawing your winnings at Mr Mega Casino follows similar protocols as the deposit. You will find the ‘Cash Out’ button just beneath the ‘Deposit’ button. You can choose the amount you wish to withdraw and Mr Mega Casino will default your banking method based on the one you used to deposit. The only method that doesn’t default is Paysafe Card as it directly requires you to wire transfer for withdrawals.

Payment Methods

+ 4

Withdrawal Times at Mr Mega Casino

As mentioned above, Mr Mega Casino has a variety of methods available for withdrawals. Like most gambling platforms, Mr Mega may take up to 24 hours to approve a fast withdrawal request. This is usually to prevent fraud occurrences. After this, the time it takes for the money to hit your account depends on your selected method.

Most e-wallets take 24 hours to process the withdrawn funds while the other cards take up to five business days. Bank transfers take a little longer up to six working days. If you haven’t received your funds, the best course of action is to engage Mr Mega Casino’s customer support team.

Mr Mega Casino also has limits on the amount one can withdraw. The minimum for most of them is set at 10 GBP while the maximum differs from one method to another.

When compared to other casinos, we noticed that Mr Mega Casino is quite slow as it takes over 24 hours to process the transactions. A maximum of six working days is also disappointingly slow as it means that a player must wait longer to have cash in their hands.

Payout time compared to others

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Lowest

2-5 Days

MrMega Casino

1-2 Days

Highest

Instant

9.0

9.0

Game Selection

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Casino Games - Table and Slot Games

Mr Mega Casino has more than 600 different casino games. The biggest chunk of the games is slots, progressive jackpot slots which are regularly updated to include the old classics and new themes. In this segment of slots, you will find popular titles such as:

• Book of Dead
• Starburst
• Gonzo’s Quest
• Big Bass Bonanza
• Wolf Riches
• Amazing Legends

In the table games section, players get to play classic options just as they would round a table with friends. Some of the titles we found in this section include:

• Roulette
• Blackjack
• Baccarat

Each of these casino games categories comes in an extensive variety to suit your preferences. For instance, in roulette, you can select from European Roulette, American Roulette, and Roulette Classic. You can also filter the games based on your favourite providers such as Evolution Gaming and Pragmatic Play. In our research, we also found interesting table game options such as the 10p Roulette and Vegas Strip Blackjack that you can try your hand in. The games lobby is well arranged to ensure you get your preferred game within seconds.

Game Providers

+ 7

Popular Slots

+ 9

Mr Mega Live Casino

Table games are often the basis of a live casino games. At Mr Mega Casino’s live section, players have a chance to indulge in their favourite tables as live variations including:

• Live roulette
• Live baccarat
• Live blackjack
• Live poker
• Monopoly live
• Super Andar Bahar live

Most of the live dealer games in this category are powered by Evolution Gaming and Pragmatic Play software providers. These are gurus in the industry and have well-designed studios for an immersive experience. Here, players deal with live croupiers or dealers and can communicate with other live players. It gives you a chance to feel as though you are in a traditional brick-and-mortar casino.

Mr Mega Casino Payout Rate (RTP)

The Return to Player percentage, commonly referred to as the RTP, is the potential theoretical win based on each game. Every game has an RTP which is usually out of 100%. In general, the games at Mr Mega Casino have an RTP of 85% to 99%. Slots stand out for having the highest RTPs. For instance, if a game has an RTP of 98%, it means that players wholesomely get 98% of their wagers. Out of 100 GBP, the players get back 98 GBP.

It is important to note that this is not a guarantee of the money you can get back. However, it helps you compare against games and titles to know the ones you have a better shot at.

Mr Mega Casino Software

In a bid to offer players an unmatched variety of games, Mr Mega Casino has more than 40 software providers. It has partnered with the biggest names in the market to bring you the gaming catalogue of over 600 games. While the number is lower than most online casinos, Mr Mega Casino ensures a balance with new releases every day. As mentioned above, more than half the games are slot games while table and live game variations cover around a third. Some of the names you can expect to find at Mr Mega Casino include:

• Blueprint Gaming
• Evolution Gaming
• Microgaming
• iSoftbet
• Play ‘n Go
• Pragmatic Play
• Spribe

Most of the slot games are supplied by NetEnt while jackpot games are from Blueprint Gaming. You will also enjoy drops and wins by Pragmatic Play as well as other exciting titles by Skywind.

The live gaming section is mostly powered by Evolution Gaming and Pragmatic Play where you get numerous titles of blackjack, baccarat, poker, and even roulette. The casino games development studios have done a good job at creating entertaining and immersive titles to keep you at it for hours.

When filtering the games, you can use the top menus which include features games, new, slots, progressive jackpots, table games, and drops & wins. Each of these menus expands to show you variations in that section. If you want to browse all the games regardless of the provider or genre, click on ‘All Games’ and explore. Others have demo versions where you can play for as long as you want as you master the ropes.

Win rate compared to others

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Lowest

91.00%

MrMega Casino

96.50%

Highest

97.14%

9.2

9.2

License & Security

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Fairness and Legitimacy

Mr Mega Casino is committed to ensuring a fair gaming experience for all players on board. According to the casino’s Fair Play Policy, it employs RNG (Random Number Generators) to determine the outcome of the games. The RNG algorithm guarantees transparency and fairness of online casino games. It is a specialised system that eliminates bias in online games by generating completely random and undetermined results. Whether it is in roulette or baccarat, every player has an equal chance to win.

As detailed in the Fair Play Policy at Mr Mega Casino, the RNG software is constantly checked and tested to produce a gaming percentage. The casino also states that it cooperates with the gambling regulatory authorities as required to ensure fairness and legitimacy within the relevant jurisdictions.

Even further, Mr Mega Casino is committed to CARE, an abbreviation for ‘Customers Are Really Everything’ to ensure that you as a player get the help and attention you deserve.

Mr Mega Casino Security

Mr Mega Casino is licensed and regulated by two major authorities in the world of gambling; the UK Gambling Commission and the Malta Gaming Authority. This means that it abides by very stringent rules and regulations to ensure customer safety and fairness of operations.

Further looking into the casino, we found a ‘Security’ link at the bottom of the homepage. According to this section, Mr Mega Casino takes its security very seriously. It has highly secure facilities to ensure that your personal and payment details are secure while on the site.

For starters, it employs the latest 28-bit Secure Socket Layer (SSL) encryption to ensure that all your data transferred over the internet to the platform is protected by the newest firewall technology. This prevents access by unauthorised third parties. Even better, those (authorised persons) who can access these details at Mr Mega Casino undergo very serious checks to prevent fraud or insecurity incidences.

Nevertheless, like any other online platform, you must safeguard your account and access details. One way to do this is by keeping your login information to yourself. If you use public devices or public connections, you need to avoid inputting your payment details therein as this may expose you to malicious third parties.

In case you suspect a Mr Mega Casino scam, you must get in contact with Mr Mega’s customer support team. Don’t forget to also engage your payment services provider so they can lock or block all transactions from your accounts or cards. In such cases, Mr Mega Casino will not be held liable for any losses.

Mr Mega Casino Responsible Gambling Record

Mr Mega Casino has a ‘Responsible Gaming Policy’ at the bottom of the homepage. This shows the casino’s commitment to supporting a healthy gambling environment for its players. Upon clicking on it, players will answer around 12 questions regarding their gambling activities in the past 12 months. This information will help gauge their risk levels and gambling problems.

According to its policy, Mr Mega Casino works hand in hand with GamCare Social Responsibility and Interaction training to equip its support and responsible gaming team to help you deal with any gambling issues you may face. All this ensures that you have a positive gambling experience. The casino also recommends players who intentionally want to stop gambling to seek assistance from reputable trusts such as BeGambleAware.

Other measures in place to enhance responsible gambling include the protection of minors. Anyone below the legal age is not allowed to create an account or gamble on Mr Mega Casino. The casino encourages parents to prevent access and set up passwords on all their gambling programs.

If you wish to exclude yourself from gambling for some time (or indefinitely) at Mr Mega Casino, you can contact the customer support team for ‘Cool off’. You can cool off for 24 hours, 1 week, 1 month, or even 6 weeks. During this time, Mr Mega Casino fully restricts your account usage.

However, if you are hugely concerned about your gambling behaviour, the best course of action is to self-exclude. Mr Mega Casino does this upon your request. The timeframes available for self-exclusion are 1 month, 3 months, 6 months, and permanently. After this period is over, your account will be reinstated. Nevertheless, if you choose the permanent option, your account will be terminated. Mr Mega Casino will then send your cashable funds to you.

8.6

8.6

Customer Service

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Mr Mega Casino live chat and customer support

Mr Mega Casino has various channels for communication when it comes to customer support. In case you have issues, you can get through to them via the email support under the ‘Help’ tab. Under this tab, we also found FAQs with great answers to popularly asked questions. It is very user-friendly and one can quickly input the keywords of the questions they intend to ask and find responses.

Mr Mega Casino encourages players to go through the FAQ section as it covers your most asked questions. Alternatively, you can click on the ‘Contact Us’ page at the bottom of the platform. It opens a web contact form where you can fill in your name, and email address, and choose your inquiry topic. If none issues in the provided list describe your issue, feel free to select ‘Other’ and submit it to Mr Mega Casino. If you need to send documents, Mr Mega Casino has a ‘Document Uploader section for you to use.

While the above channels are sufficient, we were disappointed by the lack of a live chat support prompt. Most modern gambling casino sites have 24/7 live chat support where players can chat with customer support agents and resolve their issues almost instantly. We used the web contact form and got responses within a few hours.