Are There Any Negative Customer Reviews?
For the purposes of preparing this review of MrMega casino, we looked some of the things that clients have to say about the site. We discovered several positive comments. However, we also came across a few negative reviews.
Some clients have complained that this online casino’s games selection is slightly smaller compared to others. There are around 1200 casino games, as confirmed by our MrMega Casino review. This is relatively a small library especially because most online casinos offer over 2000 casino games. Regardless, the casino has done a good job in diversifying its range of games. So, while the list is small, the available games are diverse, catering to clients with diverse needs.
Many clients have also complained about the availability of the live chat customer support. Unlike most online casinos, this platform does not offer 24/7 live chat support. The live chat feature is only available from 8AP to midnight. This is something that the platform may have to rectify to satisfy its players.
Another popular negative comment is about the payment methods. Clients complain that the payment section is only visible after registration. This way, clients cannot checkout the available payment methods before they sign up to the site. The site only provides an accurate list of accepted payment methods for deposits and withdrawals once you have set up an account.
However, the casino does this because the available payment methods may differ depending on the country from where you log in from. So, the site requires that you share your country of residence during the log in so you can get an accurate list of payment methods accepted in your location.
It is worth mentioning that while the casino does have negative comments, none of them pertain to fraud. For instance, there are no complaints about the platform withholding funds or unfairly shutting down accounts when clients win often. Most of the negative comments concern minor issues that do not take away from the reputability and legitimacy of the site.