Are There Any Negative Customer Reviews?
Most of the reviews we came across about National Casino on the web are positive. However, this platform is not free from negative comments. There are a few things that some players have complained about.
For instance, a few players have complained about the website being slow. One or two clients have complained about some of the pages like the FAQs page taking too long to load. However, this could be a result of a number of issues like slow internet connection. Regardless, the online casino could work towards making sure that the page loads quickly.
Another client complained that the online casino’s payment methods are not instant as advertised. In some instances, players have had to wait for a few hours to get their withdrawals. However, the online casino seems to be taking active steps towards improving its payout times and resolving this issue.
Some clients have also complained about the offshore license that the casino holds. However, the Curacao Gambling Authority licenses several reputable online casinos. Also, it is currently the only licensing authority that issues licenses to crypto casinos. So, it is not such a bad thing that National Casino holds a Curacao license.
Another issue that the gambling site appears to have is an support team that is unresponsive. A few clients claim that their complaints against the casino have not been addressed, weeks after reporting them to the support staff. Addressing this negative review could help the online casino build reputability in the iGaming sector.
Despite there being complaints against National Casino, none of the complaints are proof of fraud or scam. For instance, there are no issues like withheld payments or missing funds in players’ accounts.
Be sure to check out our own review of National Casino.
