8.9
United Kingdom (UK)
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One Casino Rating
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PROS v CONS AT One Casino

  • One Casino has a robust customer support system, including a 24 hours live chat platform.
  • It has a good listing on Trustpilot, a trusted user review platform.
  • Celebrated casino, scooping the Best Customer Support and Rising Star in the MiGEA 2020 Awards.
  • Has a no deposit €10 bonus for its first-time customers.
  • Faster transactions, especially withdrawals
  • Not authorised to operate in the United Kingdom.
  • Limited payment options compared to other online casinos in its category.
  • Has fewer casino games compared to others in the industry.
One Casino Features
Subscribes to responsible online gaming policies

One Casino is a member of GambleAware, GamCare, Gambling Therapy and Gamblers Anonymous, which are organisations whose objective is betting responsibly.

Licensed and regulated by the Maltese Gaming Authority

the Casino holds licence number MGA/B2C/327/2016, allowing it to offer remote gambling services within Malta and other locations within its jurisdiction.

Has a variety of payment options

gamblers can use debit/credit cards, e-wallets and online vouchers to deposit and withdraw funds to and from their One Casino accounts.

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Well-structured casino gaming rules

One Casino has a dedicated page with gambling rules for every game on its platform. It is at the first footer of every page.

Has a variety of casino games

from video slots to table games, live casino, exclusive and new games, One Casino has it all.

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Everything You Need To Know About One Casino

One Casino Games – Slots and Table Games

One Casino slots form a significant bulk of the total games on the platform. They show diversity in creation, gaming themes and processes, capturing every possible gambler. It has adventurous slot games, where the gamer has to go on a long journey and discover hidden gems. Other slot genres include fruity challenges, epic discoveries and ancient cultures. The aim is to expose gamblers to different situations where they can find their way out and win cash prizes and other bonuses.

Most jackpots are an extension of One Casino slots which are compounded to increase the winning amount after every loss. The value grows with time until a gambler gets it right. Sample through the jackpots and find one that suits you.

To top it up, One Casino offers a huge range of table games. They include the classic roulettes, blackjack and baccarat. The classic table games feature system managed tables, where gamblers play against the house. It is an improvement of the physical games, which allow gamers to bet anywhere across the world. The table games come from various service providers, but PlayTech stands out.

One Casino Payout Rate

It is common practice for each casino game to have a unique RTP rate. However, most casino games of the same genre have almost the same rate. For example, One Casino table games have the highest RTP rate, averaging about 99%. Video slots come in close, although with a significant variation. They range between 85% and 96%, depending on the ease of gaming. Go to the game’s terms and conditions to get the actual RTP percentage.

One Casino SOFTWARE

One Casino benefits from a wide range of casino software developers. They bring variety and style into gaming, which rejigs its adoption. There are classic, seasoned and new-age casino software, each with its genre and theme.

Evolution Gaming is the most visible software since it is the leading developer for One Casino live table games. Its approach to real-time gaming makes the experience memorable, especially the instant payments. It also facilitates gamblers communication amongst themselves and the dealer.

Yggdrasil is also another notable inclusion. Most of its games fall under the new games category, signalling its intention to develop for the future. Serendipity, Glory of Heroes and 90K Yeti Gigablox are some of the slots from Yggdrasil. Most of its games are a mixture of sci-fi and animated characters, merging the past and the future.

Quickspin has proven its versatility across different genres, ranging from epic adventures to animated escapades. Its main intention is to give each gambler a casino game to enjoy, no matter their gaming preference. Some of its new release video games include Big Bad Wolf Megaways, Book of Duat, Reno 7’s and Wild Harlequin.

Play’N GO is a significant player in casino software creation. Its games are among the best, attracting gamblers and gambling service providers from all over the world. One Casino has several slot games from Play’N GO, both classic and new releases. Its games are mostly sci-fi with an epic twist to capture all gambling cadres. Their most recent games on One Casino include Legend of the Ice Dragon, Loki’s Fortune, Sparky and Shortz and Muerto en Mictlan.

Other software developers available on One Casino include NetEnt, Thunderkick and Microgaming. Their main aim is to create captivating games which resonate with the gamblers, each with a unique One Casino bonus.

One Casino Live Casino

Live casinos have gained traction among gamblers, thanks to real-time payments and person-to-person interactions. One Casino has other live games, apart from the usual table games. Gonzo’s Treasure Hunt and Cash or Crash are some of the live games outside the regular table games. Like the table games, every action happens in real-time, including remittance to the winner’s Account.

Evolution Gaming is the primary developer of live casino games. With the increased prominence of live games among contemporary gamblers, expect more live games on One Casino.

PAYMENT METHODS AT One Casino

One Casino has 3 cadres of payment methods, credit/debit cards, e-wallets and payment vouchers. Each has its payment processes, and it is upon the gambler to choose the one that fits them.

Credit/debit cards are the most common payment options in online gaming. They have not only wide payment networks but also links to other payment methods. What stands out is their adherence to anti-money laundering policies, making online gaming a clean venture. MasterCard and VISA are available to One Casino gamblers. Transacting using One Casino’s credit/debit cards gives out cash bonuses, free spins, and other promotional gifts in special circumstances.

The second payment option is e-wallets. Thanks to their ease in operations and faster transaction timelines, they are the fastest-growing financial transaction platform globally. Gamblers only need a mobile phone number or an email address to link their One Casino account and payment option. Skrill and Giropay are the two e-wallets payment options used on One Casino.

For gamers who are sensitive with their identity, Paysafe card is their preferred option. All account owners have to do is walk to a Paysafe card vendor, purchase a voucher and load it into your account. There is no direct link between the Paysafe card and the account owner. However, withdrawal needs another payment option, preferably a bank.

The last payment option is Sofort, a direct payment method that links the One Casino account to the bank. Gamblers who prefer using their bank accounts now have a system to facilitate the transaction. Besides deposits and withdrawals, the Sofort system allows withdrawals on deposits made from Paysafe card.

In case of any addition to the payment methods, One Casino will include it as a payment option and update its listings.

WITHDRAWAL TIMES AT One Casino

Withdrawals depend on the operationalisation of the payment option. It can take up to 5 working days, especially for large sums of money. However, with the improvement in details verification and approval methods, some withdrawals reflect immediately.

Credit/debit cards take the longest among the payment options on One Casino. They have to undergo all anti-money laundering processes before the money lands in the recipient accounts. It involves manual approvals, which relies on availability. In essence, all withdrawal requests made on public holidays or weekends are effected the following week. The whole registration process can take up to 5 working days, although some take as little as 24 hours.

E-wallets take the shortest time to reflect since the link between the accounts is verifiable. Once the gambler instructs the system to withdraw funds and keys in the authorisation code, the process is automatic. The funds reflect immediately. However, if the amount is significant, the service provider has the right to demand additional verification. It might take up to 24 hours.

Sofort and bank transfers have the same tendencies as credit/debit cards. Their timelines are always the same, especially for huge withdrawals.

One Casino LIVE CHAT AND CUSTOMER SUPPORT

Comparing One Casino to other online casinos, it has a stellar record in customer service. They received an excellence award for how they managed customers’ questions. First, One Casino’s Help Centre is classified based on the topics. It makes it easier to locate and get an answer.

Secondly, the terms and conditions are also broken down into finer details and classified based on prevalence. It is an improvement from the block of words previously witnessed. It makes it attractive for gamblers to go through these terms, improving their understanding of gaming rules.

In case gamers do not see the answer to their questions, there is an in-system messaging portal where they can ask the question. It also has a provision for uploads, if need be. However, if the gambler needs answers in real-time, there is a 24/7 live chat portal. They can ask questions and get answers in record time.

They can also call in directly using +356 27 782 188 and talk to customer care. With all these options, it is simpler to get the answers to any question on One Casino.

Usability of One Casino

Game classification is one of the most vital elements in One Casino usability. Every gaming genre has a unique page where gamblers can find any game. Besides the nominal categorisation, there is also a page for new games, popular games and exclusive games. The clustering gives the gamer a headstart on what to expect with every game.

If the gambler does not know the game’s classification, they can use the Search button. All games that share the same word sequence appear, from which they can select their preference. Such clarity makes it easier to get the games and leave enough time to plan how to get the best out of the slots.

The infographics on the slots and table games are visible enough, with wordings and pictures contributing to their marketing. Once they select their intended game, there is a brief explanation and what to do to win. The clarity favours every gamer, including those new to online gambling.

Other features worth mentioning include featured/new release games, welcome promotion on the landing page and ease in registration. Try it out and enjoy casino gaming at its best.

One Casino RESPONSIBLE GAMBLING RECORD

One Casino has a whole page dedicated to responsible gambling. It spells out possible gambling addiction scenarios and how to mitigate them. The page breaks it down into 4 parts; control, limits, self-exclusion and help.

Control involves a systematic process that deters gamers from gambling excessively. There are gambling addiction triggers within the system, which One Casino staff can help mitigate. If the case is extreme, the Casino will forward the case to responsible gambling organisations such as Gambling Therapy, GamCare and Gamblers Anonymous.

Limits bring to light the maximum amount one can use in a day. If the gamer has a problem adhering to these limits, One Casino can give other options. They can also revise it upwards, as long as they can handle the pressure.

If the problem persists, self-exclusion applies. It is a process where the gamer instructs customer support to disable the account temporarily. Once it is activated, the gamer cannot log into their Account nor bet. One Casino is also strict on underage gambling. They carry out random account verification. In case the account owner is under 18 years, they can disable the account until they reach the legal betting age.

One Casino SECURITY

The system is secure to prevent any One Casino fraud, either financial or information. It operates on SSL technology which is one of the best globally. In case of any breaching attempt, it sends a message to the developers, who will reinforce the firewall. Moreover, the system undergoes regular maintenance to close up all emerging loopholes.

Secondly, the security system earmarks all links between One account and any other service provider. They are weak points to the system, which needs attention all round the clock. Luckily, the SSL technology has triggers that identify and relay and breach attempts for immediate attention.

Thirdly, the casino has a subtopic on user account management where they discuss the importance of securing the user account. Although a cyber-attack on an individual account cannot affect other accounts, it predisposes the entire system to further attacks.

In this regard, every account owner should keep their account away from prying eyes. They should avoid login in on public computers or saving their passwords on their browsers. One Casino will not take responsibility for any fraudulent activities on the user’s account. They can close it down to prevent further security breaches

One Casino FAIRNESS AND LEGITIMACY

There are 3 approaches that demonstrate One Casino legitimacy and fairness; independent winner selection, subscription to independent adjudication and adherence to licensing rules.

eCOGRA is an online consumer organisation that deals with conflict resolution between e-commerce companies and consumers. One Casino is a member of this organisation, which acts as an appellate institution for gambling cases. In case the gambler is not satisfied with the verdict from the internal conflict resolution process, they can appeal to eCOGRA. They are impartial, fair and use both domestic and international online gaming best practices.

Secondly, One Casino has no hand in choosing who wins on any of their slots or table games. The system uses a random number generator that operates with unique algorithms to come up with a winner. Therefore, any winner in One Casino deserves their price.

Lastly, One Casino adheres to licensing terms and conditions, which it might lose if it goes against its directions. Any person can report the Casino to the licensing authority if there is compelling evidence of wrongdoing. Unfortunately, the Malta Gaming License does not apply in the United Kingdom.

One Casino TERMS AND CONDITIONS

The One Casino terms and conditions are on the lower footer on the website, below the licensing declarations. They are on the same line with the cookie policies, privacy policy, disclaimer and affiliates. All these pages are part of the licensing declarations which instructs online casinos to reveal their operating guidelines. They offer guidance and direction to every party involved in gambling.

Besides the standard terms and conditions, One Casino has other documents admissible to online gaming. Whereas the general terms and conditions offer guidance on how the casino relates with all stakeholders, the additional documents make gaming easier. Top of the list is the About Us page, Information, Game Rules and FAQs. These pages are on the first footer, just below the table games on the casino landing page.

The casino advises its partners to go through these terms of service and familiarise themselves before counter-signing. In case of any setback or conflict, the first point of reference is the terms and conditions. Special focus should be on bonus terms, account management, payments and liabilities. Once they have agreed, it binds their engagement until either of the parties opts out.

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FAQ

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How do I sign up for One Casino?

Go to the One Casino homepage and click on Create Account. Ensure you are either in Malta or the regions where the Malta licence applies. A sign-up page appears in 3 parts. First, enter your username, email address and choose a password. Confirm you are above the legal betting age and Click on Continue/Further.

The second page appears, which requires you to enter your mobile phone number. Click on Request Code. One Casino will send a unique code that you will use to continue with the process. Lastly, complete the sign-up process by validating the account. Once this is done, your account is active. In total, the process takes at most 5 minutes. Start by getting the €10 no deposit bonus and still enjoy the 100% deposit bonus.

If you had an account before but do not know if it is still active, select log in and enter the email. If the system recognises the email, request for a password reset and complete the process. If not, start the registration process afresh and follow the above procedure.

What is the contact number for One Casino?

Unfortunately, One Casino does not have a UK number since they do not have a license to operate in the country. However, it has a customer care number registered in Malta; +356 27 782 188. If you have any questions concerning its operations outside the UK, you are free to call. Otherwise, it will not help you bet in the UK.

How do I log in to One Casino?

Go to the top right on the One Casino homepage and click on Log In. A sign-in page appears where you will use either your username or email and password to access your account.

In case you have forgotten your sign in details, click on the Did you forget your password link. Enter the sign-up email address and click Send. The One Casino system will send a password reset link. Click on it and activate a new password. If you do not have an account, click on Sign Up Here and begin the Account set-up process.

How do I close my account at One Casino?

There are 2 options for closing an account; requesting the customer care to initiate the closure or going against the set terms and conditions.

If you want to close your Account, contact customer support and let them know your intention to close your Account. They will process the closure by remitting any balance in your account to your preferred payment method. Once everything adds up on their side, they will close down their Account and erase your details from the system.

Alternatively, if you either have multiple accounts or committed any One Casino fraud, One Casino can close down the account. They also have the authority to confiscate any balance in the Account. You have a right appeal, and if you win, the Casino will reinstate the Account. However, if you lose, the account stands permanently closed.

Is One Casino a Rip Off/Fraud?

No. Each of the actions on the Casino is above board, from the registration to licensing and management. One Casino has a license from the Maltese Gaming Authority, which allows it to offer remote gaming services. It also has an independent adjudicator for conflict resolution, ensuring impartial judgement between the Casino and the aggrieved.

Above all, no one within the One Casino workforce can manipulate the outcome of any slot or table game. The random number generator, a system of algorithms, is responsible for the gaming outcome. The facts in this One Casino review above show that gambling on One Casino is above board, and winners come out by luck, not design.

Do you have to download software to play at One Casino?

No. When playing on either a mobile or desktop browser, you do not have to download any software to access One Casino. Once you have an account on the platform, you are good to go. All the buttons come as a link, which you have to follow to complete the action.

If the Casino comes up with a mobile application, you do not need software to bet once you have the account. The gaming platform has software that coordinates the activities between the interfaces using dedicated links.

Can I pay via my mobile device at One Casino?

Unfortunately, One Casino does not accept payments via mobile wallets. However, you can still move the funds to either of the applicable payment methods from your mobile account. However, it might incur some transaction charges. When One Casino partners with Pay by Mobile, they will include it as a payment method. In the meantime, select any payment option on One Casino and use it to transact to and from the Casino.

Does One Casino accept PayPal?

One Casino does not support PayPal as a payment option. However, Skrill works almost the same way as PayPal. Consider using it as an alternative until the time One Casino will include PayPal as a payment option. Also, the site has other payment options in credit/debit cards and direct bank transfers. Look for a perfect alternative and use it in the meantime.

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One Casino WELCOME PACKAGE
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Jacob Evans Written by Jacob Evans