Platin Casino Rating
7.6
7.3
7.7
7.2
6.6
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Platin Casino Casino Games
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PROS v CONS AT Platincasino

  • It is easy to customise the customer’s account to show new and popular games.
  • It has several payment methods, including PayPal.
  • An easy-to-use betting interface that makes it easy to gamble.
  • Interactive customer support through the live chat, FAQs and internal messaging system.
  • Offers the Reviewer opportunity to skilled gamers whose work is to review exotic travel destinations.
  • Does not support crypto betting.
  • The game variety is not as comprehensive as other online casinos.
  • Platincasino has fewer offers and promotions
Platin Casino Features
Licensed and regulated to operate in the United Kingdom

the Casino holds licence number 42739 from the UK Gambling Commission, allowing the Casino to run remote gaming services.

Has online casino games from all notable software providers

Platincasino outsources its casino games from 1X2 Gaming, Evolution Gaming, Pragmatic Play and Quickspin, among others

Easy casino game categorisation and classification

the format group similar games together on stand-alone pages for easy identification and betting.

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Platincasino is a member of several responsible gambling campaigns

it hosts and promotes organisations such as Gambling Therapy, BeGambleAware, GamStop and Take Time To Think

The casino system allows mobile betting

the Casino is customised to work on a mobile browser for iOS and Android phones

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Everything You Need To Know About Platincasino

Logo Platin Casino
Rating 7.6
Company Address 6 Investor House (Suite 3), Triq il-Fikus, San Gwann SGN 2461, Malta
Licence Malta Gaming Authority, German Casino License
Amount of Games 909
RTP 95.00%
Bonus £25

Platincasino Games – Slots and Table Games

Platincasino slots come from the best software providers. The Casino offers a variety of slot games, ranging from adventure reels to fruity challenges and sci-fi slots. It also houses cultural and ancient themed slots, which take customers down memory lane. There are many slot games on the Casino, but the most popular ones are Gonzo’s Quest, Starburst, Monopoly Megaways and the Book of Dead. All these slot games stand out because of the great storyline and easy to play features. Sift through the online games on Platincasino and pick out your favourite.

Table games are also integral to betting on Platincasino. From baccarat to roulette and blackjack, customers choose based on their preference. Evolution Gaming is the leading table game software provider, although other software companies are also coming up. With some bonuses customised to work only on table games, Platincasino betting on table games is the space to watch.

The Casino houses several jackpots on its platform. However, the most common type is the progressive jackpot, which stems from popular slot games. Gamblers can walk away with X10,000 on their stake in jackpot winnings.

Platincasino Payout Rate

Each online casino game has its payout rate, depending on its probabilities. The highest is the table games, which averages at 98% RTP. Slot games range between 86% and 96%, depending on the game set-up. To get the actual RTP for a particular game on any game on Platincasino, point onto the game and the RTP will pop up at the bottom left of the casino icon.

Platincasino SOFTWARE

Since its inception in 2013, Platincasino has continually grown its client base to measure up to the competition. The Casino has a dedicated page for all its software developers. It comprises classic and contemporary developers. Some of these casino software developers are listed below:

1X2 Gaming is a known brand in the gambling sector specialising in virtual football and online casino games. Its intriguing themes and progressive slots set it apart from other casino developers. Some of 1X2 Gaming slots include Neon Fruit Cityspace and Faerie Nights.

Evolution Gaming needs no introduction as it is the most popular casino game developer, especially live games. Most table games on Platincasino are Evolution’s creation. Gamblers like the twist and redevelopment of the classic physical table games. Other casino games in its vault include Crazy Time and Gonzo’s Treasure Hunt.

Microgaming is another popular developer, thanks to its unique and superior game graphics. Gamblers like its games, including the Mega Moolah slot and Immortal Romance. It also has a diverse online game portfolio, making it one of the most visible developers in gaming history.

Pragmatic Play is widely known to current gamblers through its Drops and Wins offers. Its slots are among the most progressive, with fruity challenges as the central theme. However, it also has adventurous themed games, making it a one-stop shop for gamblers.

Some of the new-age software developers include Northern Lights (2017), which prides itself in popular games such as Rocky’s Gold and Aurora. Others in this category include STHLM Gaming (2016), Kalamba (2016) and 4 The Player (2018.) As more Casino comes up, Platincasino will update their software provider and online games vault.

Platincasino Live Casino

It is the most popular Casino section, thanks to the faster and real-time payouts. There are several live games tables on Platincasino, including roulettes, blackjack, baccarat, Dream Catcher and Dragon Tiger Lobby. Others include the new-age Football Studio and Hold ’em Lobbies.

Most live table games come from Evolution Gaming, especially the classic table games. Although other developers are coming up, the market is currently full of Evolution Gaming live games.

PAYMENT METHODS AT Platincasino

Platincasino hosts several payment options on its platform, e-wallets taking a large percentage. Debit/credit cards are also part of the payment options available, alongside bank transfers.

VISA and MasterCard are the debit/credit cards available on Platincasino. These cards offer the world’s largest financial transfer network combined. Thanks to its anti-money laundering policies, they also contribute immensely to Platincasino fraud prevention.

With classic banking becoming more regulated, e-wallets are becoming the alternative payment option for liberal gamblers. These e-wallets are popular, especially among new-age gamblers. PayPal, Skrill and Neteller fall in the same category. Since money transfer is online, they can access their funds anywhere in the world. Easy sign-up and funds transfer makes it more convenient.

Online voucher cards are also becoming viable options when transacting on Platincasino. Customers purchase the vouchers and feed the code onto the platform to fund their accounts. It works well with gamblers who do not want to reveal their payment details.

Customers who use their bank accounts can use Trustly to facilitate payments between the two platforms. It helps reduce the scrutiny banks accord to betting platforms. Transactions that would take over 24 hours to mature now happen instantly.

All the payment options listed above are secure and safe. Transactions are instant and attract no charges from Platincasino.

WITHDRAWAL TIMES AT Platincasino

All payment options on Platincasino process transactions instantly. Improved technology has made it easy for the payment system to authenticate transactions and verify their origin. This makes payment processing happen in real-time, which makes transactions instant. However, the process can only occur if the account owner has tendered all verification documents and dutifully responds to periodic account audits.

Anti-money laundering laws also apply. If there is an update, all payment options must apply, which is the main cause of the periodic account verifications. In case of any doubt or unexplained transaction, the payment option can withhold the amount until the account owner proves its validity.

Every payment option has the maximum and minimum amount customers can withdraw. However, the average is £5,000 per day, although e-wallets can go up to £10,000. The capping seeks to detain Platincasino fraud and other illegal activities. Go to the payment page on Casino and get the actual withdrawal range of your preferred payment option.

Platincasino LIVE CHAT AND CUSTOMER SUPPORT

The Casino has a live chat feature at the bottom-right of the page. Click on it and register your email and type your question. The email is essential since the system will send the chats to your mail afterwards. Replies come in almost immediately, depending on the customer traffic.

You can enquire about anything on the live chat, including promotions, account set up, payments and even account closure. The Casino keeps the chats for quality assurance purposes, which helps them improve communications between the Casino and its customers.

Besides the live chat, you can also use the in-house messaging system found on the Support Page. Key in your details, select the subject from the list provided and type your message. Although it takes time for the customer service to reach out, the answers are more structured and well-articulated.

You can also choose to write in via email at [email protected].

Usability of Platincasino

The Casino has a customer-friendly website, with every betting element marked and identified. Platincasino’s landing page has a top bar with the menu, customer support line and sign in/up portals. The sliders below it has active promotions, led by the welcome bonus. From here downwards, every game genre is marked and categorised.

Existing customers have a separate row showing their most recent casino games visited. This classification makes it easier to reach your preferred casino slot or table game on time.

Other usability features include vital information on payments, a good example being PayPal Casino. It gives light to its usage, timelines, limits and processing terms. Platincasino also has other helpful pages on casino gaming, including online gambling reviews, gaming guides, bonus terms and conditions.

Combining all these features makes Platincasino review easy and progressive, especially on gambling. Adding others like Platincasino bonus terms and conditions completes the curve. Sign up today and enjoy casino betting on the fast lane.

Platincasino RESPONSIBLE GAMBLING RECORD

As a requirement on licensing, every online Casino must participate in responsible gaming. Platincasino is a member of several responsible gambling organisations, among them Gambling Therapy, BeGambleAware and GamStop.

Besides the curative measures, Platincasino has a self-set gambling threshold at the sign-up phase. New customers set their maximum betting threshold in a day, week or month. However, if the problem escalates, they can request customer service to limit the account for some time temporarily. They can even opt to shut down the account altogether.

The system also monitors customers who did not set their limits. If there is a patterned betting, which shows excessive betting, they can reach out to the customer and advise them on responsible gambling.

Above all, Platincasino strongly advises its customers to go through the terms and conditions before joining the Casino. Reading opens up minds and prevents unnecessary excesses, especially on gaming

Platincasino SECURITY

The casino website uses SSL technology to secure customers’ data and payment details. Its strength lies in frequent updates, which deters any possible intrusion. Combining this technology with secondary logins such as the payment options, you have a secure platform where you can bet and pay without being worried.

However, all these procedures are subject to the user’s discipline. Whereas they secure the outer firewall, the account holder must be keen on their sign-up details. They should keep them secure and avoid signing in on public browsers. They should not leave your account unattended as it might attract secondary access, which the Casino will not claim responsibility.

Platincasino staff sign a non-disclosure agreement, prohibiting them from sharing their customer’s information with third parties. They can be sentenced to jail, pay a hefty fine, or both if found. It is part of the privacy policy that protects customer information.

In summary, most countries have Data Privacy Laws that govern their online conduct. Even Platincasino cookies must seek your permission to access data for its analytics. The bottom line is that the account owner must maintain privacy to complement the online Casino’s efforts.

Platincasino FAIRNESS AND LEGITIMACY

Our review suggests that Platincasino is a trustworthy and legitimate casino. Platincasino does not control the outcome of the spins and bets. The software providers present ready slots for integration onto the Casino’s platform. All the slots derive their outcome using the RNG protocol, which randomly generates results. Therefore, none of the outcomes is biased.

Secondly, the UK Gambling Commission ensures that all online betting platforms maintain the betting standards set by the Gambling Act. Any contravention may lead to suspension and revocation of the gambling licence.

If a gambler is unfairly attended to by Platincasino, they have a right to appeal to external bodies like the IBAS. Such bodies are impartial and adjudicate based on the Casino’s terms of service and the Gambling Act.

The UK Gambling Commission gives out limited betting licenses. After it lapses, the online betting platform must reapply and pass the set threshold to regain the license. This is technically an audit process to sieve the suitability of the Casino to continue operating. Platincasino goes through this process when reapplying for an operations license.

Platincasino TERMS AND CONDITIONS

The bottom bar of every Platincasino page has a footer menu with the casino terms and conditions. Among other issues discussed, the validity and suitability of the Casino are emphasised. Other essential pages on the footer menu include the Platincasino bonus terms and conditions, privacy notice and responsible gaming.

What stands out from these terms and conditions is clarity on conformity to the UK Gambling Commission policies. They are well spelt and emphasised, with others hyperlinked for more clarification. Every topic is discussed exhaustively, and in case of any amendment or updates, they are effective immediately.

Since online casinos have so many discussion points, Platincasino separates the most distinct ones and create a separate page. Some of these discussions include the Complaint Procedures, Gaming Guide, Bonus Conditions and Banking. The Support page handles all gambling elements that require clarification.

However, all the content on the page compliments the general terms. In case of any contradiction or lack of clarity, always refer to the general terms and conditions.

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FAQ

Casino.online FAQ

How do I sign up for Platincasino ?

Go to the top right on Platincasino’s homepage and click on Sign Up. A 3-phase sign-up page appears.

The first page requires you to key in your email, password and phone number. After that, tick on the box that affirms that you are of legal betting age.

Page 2 prompts for personal information, including first and last names, nicknames, currency and country of residence. You also need to fill in the physical address and confirm if you want to receive marketing communication. After that, click Submit.

The last step is verification. The Platincasino system sends an SMS code to your number. Enter the code to verify and activate the account. From here, your account is active, and you are good to go. You can go to the casino promotions page to redeem the welcome bonus.

What is the contact number for Platincasino?

Unfortunately, Platincasino does not have a UK customer service number you could call. The only phone number on their platform is for their headquarters in Malta.

Instead, use their support email ([email protected]) if you want to communicate. You can also use the live chat platform.

How do I log in to Platincasino?

On the Platincasino landing page, click on login on the top right corner. A sign-in page appears, where you have to use your email or nickname and password to access the account.

If you have forgotten the password, click on Forgot Password. It will prompt you to enter a sign-up email where the Platincasino system will send a password reset link. Click it and reset the password. If you do not remember the nickname or email, consider registering a new account.

How do I close my account at Platincasino?

Account closure can only go through customer service. Mail them and let them know of your intention to close your account.

They will ask for basic information to verify if the account is yours. Once confirmed, they will initiate the account closure process.

The system will send any amount on the account to your preferred payment option. However, it will carry out an audit to ascertain if the amount is fully wagered or a paper trail to validate its withdrawal. Once everything is settled, Platincasino will close down your account and delete your details from their system.

However, if you have committed any irregularity, Platincasino has the right to close down your account. However, you have the right to appeal.

Is Platincasino a Rip Off/Fraud?

No. Everything is above board, from sourcing casino games to validating payment options. The Casino uses the RNG model to get winners on their slots. Since its inception, the Casino has never had any serious fraud cases.

In case of any issue, go to their customer complaint section and follow the procedure. If you exhaust their internal processes and aren’t satisfied, you can reach out to external adjudication like IBAS (Independent Betting Adjudication Service) for redress.

Do you have to download software to play at Platincasino?

No. Once you sign into the website, you are good to bet. Signing up allows you to bet using the online casino link, which doesn’t need downloading. It also saves internet data used to bet and the mobile phone/computer internal space.

Can I pay via my mobile device at Platincasino?

Only debit/credit, e-wallets and online cards are used to deposit and withdraw. However, if you have money in your mobile account, consider sending it to any of the above payment options and depositing it on Platincasino. The exact process also applies to withdrawal; send the money to your payment option, and redeem it on the mobile payments.

Hopefully, Platincasino will incorporate mobile payment on the Casino in the future.

Does Platincasino accept PayPal?

Yes. PayPal is a significant payment option on Platincasino in the United Kingdom. As the most preferred option, Platincasino has a dedicated page explaining how customers can use PayPal and its timelines. The page details advantages, disadvantages, customer service, and registering an account on PayPal before linking it to Platincasino.

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