Platinum Reels Rating
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Platinum Reels Casino Pros vs Cons

  • Offers a welcoming and exciting gaming atmosphere, along with attentive staff
  • Supports mobile devices and has a dedicated desktop application
  • Multiple bonuses and promos are available
  • Instant deposits and fast withdrawals
  • Huge selection of playable games
  • No live casino games
  • Does not accept e-wallets
Platinum Reels Features
Fully Licensed

Platinum Reels Casino has been thoroughly vetted and certified for operation by Curaçao eGaming Regulatory Authorities.

Highly Secure

Top-tier encrypted connections safeguard player data and financial transactions.

Wide Range of Products

There are more than 360 games to choose from, including slots, video poker, tables, cards, scratch cards, keno, and more.

Reliable Payment Methods

Only the most reliable payment processors are accepted here.

24/7 Customer Support

Players can contact customer support representatives via email, Live Chat, or phone.

100 Free Spins No Deposit on Tarot Destiny and Welcome Bonus up to 7000$ + 30 Free spins

Platinum Reels Casino Payout Rate, Withdrawal Times & More

Information about Platinum Reels
Logo Platinum Reels
Rating 6.0
Company Address 1 Mapp Street, Belize City, Belize, Central America
Amount of Games 2
RTP 95.50%
Bonus 1000$

Casino Games – Slots and Table Games

Platinum Reels Casino has more than 360 games for its players to enjoy. Although slots make up most of the games available, a nice variety exists for those looking to switch things up. Platinum Reels primarily offers slot machines and has no live dealer games since they are often used for card and table games.

Video Slots

At Platinum Reels Casino, slot machines are the main draw. These games offer various themes and bonus features, making them both exciting and rewarding. There are hundreds of them, and they all provide unique visuals and game features. From movie-themed slots to Halloween-themed slots, there’s something for everyone. Their game features include the following:

Table Games

The Platinum Reels Casino table game selection may need some work, but we doubt that most players are interested in games like blackjack and baccarat. The selection of table games seems enough since it’s primarily intended to provide slot machine gamers with a break from their routine. Just over a dozen table games are available (mostly card games). You won’t find many options, but everything you may need is there. The variety of games available includes:

  • Rummy
  • Pontoon
  • Baccarat
  • Blackjack
  • Three Card Poker
  • Caribbean Stud Poker

Video Poker and Specialty Games

The video poker options at Platinum Reels are almost as extensive as the slot machine lobby. There are more than 60 different variations of video poker available. Video poker enthusiasts can choose from several variants of the game, including:

  • Sevens Wild
  • Loose Deuces
  • Bonus Deuces Wild
  • All American Poker
  • Bonus Poker Deluxe
  • Double Double Jackpot Poker

The last category is Specialty Games. In this collection, you’ll find a mishmash of video games that didn’t fit anywhere else. Among the games available in this section of Platinum Reels Casino are roulette, craps, scratch cards, and keno.

Platinum Reels Casino Payout Rate (RTP)

According to unbiased third-party auditor iTech Labs, players can expect over a 96% return on average across all games at Platinum Reels Casino. Whereas traditional slot machines in brick-and-mortar casinos normally return between 70% and 90%, the newest internet slots return 96% or more.

Return to player (RTP) is the proportion of money wagered returned to the player as wins. The return-to-player percentages (RTPs) of all slots games at Platinum Reels are shown for players to review before making real money wagers. Your slot’s ultimate payoff is determined by your luck and the slot’s theoretical return to player (RTP) rates.

Platinum Reels Casino Software

In this day and age of information and technology, there is no excuse for a casino not to have a well-designed website. Finding one that does not meet these standards is aggravating. It is good to know that this component of the online casino software offered by Platinum Reels works exactly as described.

Platinum Reels Casino uses software developed by Realtime Gaming for all of its games. This company was one of the first to create successful online casino games, and its name is synonymous with quality in the industry.

The games offered by Platinum Reels aren’t the most innovative or cutting-edge that you’ll come across. However, they come from a reputable developer and have been rigorously tested to ensure they are fair, so it’s worth giving them a go.

The Platinum Reels casino is a downloadable application for Microsoft Windows computers and a browser-based platform. The casino offers mobile-optimized versions of select games, which may be accessed straight from the web browser on your mobile device. However, not all games can be played on mobile devices.

Platinum Reels Live Casino

Unfortunately, Platinum Reels does not have a live casino option. This is mainly because the casino offers slot games. That being said, Platinum Reels still has plenty to offer. The absence of a live dealer does not detract from the quality of the casino’s gaming experience. It has an impressive selection of games for players, including slots, table games, video poker, and more.

Payment Methods at Platinum Reels Casino

Platinum Reels only takes a limited number of payment options which is unfortunate. Bitcoin(BTC), Visa, MasterCard, American Express and Instant Gift Card are accepted as deposit methods at this casino.

Electronic wallets such as NETeller and Skrill are not supported, but the Instant Gift Card is a convenient alternative. If a player’s credit card deposit is declined by their bank, they have the option of using Bitcoin instead.

Withdrawals from Platinum Reels Casino may be made using just two ways. This is far less than the average at comparable online gambling establishments. You should be familiar with the following withdrawal options before signing up and making a deposit since they will be the only means you can withdraw your money:

The minimum deposit required to play at this casino is 25$ or its Bitcoin equivalent. The minimum amount that may be withdrawn through a wire transfer is $65. The maximum withdrawal allowed is $10,000.

What is the Instant Gift Card Option?

As previously noted, Instant Gift Cards may be used to credit a player’s Platinum Reels account. Instant Gift Card is a service provided by Visa. The Visa gift card is purchased online and used like any other credit card. To make a deposit, provide the cashier with the card number and the desired amount.

Virtual account gift cards are bought from, a third-party provider. You don’t have to wait for a plastic card to be sent to you to fund your Platinum Reels account with this convenient online option.

Withdrawal Times at Platinum Reels

Withdrawals made using Bitcoin are completed in as little as 24 hours. On the other hand, wire transfer withdrawals take up to 10 business days to be processed. A withdrawal reversal may be made at any moment from the casino lobby throughout this period.

Although wire transfers directly to your bank account are convenient and the most secure, your bank will charge you a fee. None of these options is alluring or even remotely superior to the standard casino alternatives. Identify verification that will be required for any withdrawals.

Platinum Reels Live Chat and Customer Support

You can always depend on having a phenomenal time when you play at Platinum Reels Casino since they never provide anything less than exceptional customer support. A team of representatives is available around the clock, every day of the week, to answer any inquiries or address any problems that players may have. If you need to speak with a representative of the customer service department, you may do so via:

  • Live chat
  • Telephone
  • Email
  • WhatsApp

The quickest way to get in touch is through Live Chat. You can get it by visiting the site or installing the casino software on your computer. The phone number for the service department is toll-free in certain areas. Emailing the casino is more convenient if you have a long message to deliver.

They’re the first online casino I’ve seen to use WhatsApp, so props for that. In addition, the Platinum Reels website has an extensive Frequently Asked Questions (FAQ) section that offers in-depth responses to various inquiries about the company’s offerings and responses to further queries.

Usability of the Online Casino

Platinum Reels Online Casino has made it a priority to provide players with an easy-to-use and intuitive experience. The site is designed to be user-friendly and straightforward, making navigating all the features and games easy.

The homepage provides an excellent overview of the available games, bonuses, promotions, and loyalty programs, making it easy to find what you need quickly. Moreover, the casino has a search bar to help you zero in on your preferred games, and there are also fast access links to the casino’s main sections.

At Platinum Reels mobile has the same ease of use as the desktop version. Navigation and content discovery is optimized for mobile devices. You can play most of the games from the convenience of your mobile device. But it’s disappointing because some video poker and table game varieties won’t function on your mobile device.

Platinum Reels Responsible Gambling Record

Like all reputable online casinos, Platinum Reels Casino has responsible gambling policies and practices to ensure its customers’ safety and well-being. This includes offering resources such as self-exclusion tools, setting deposit limits, and providing access to support services for those who may need them.

Platinum Reels Security

Platinum Reels Casino provides its players with the highest level of security. To ensure that the confidentiality of its customer’s personal information is maintained throughout data transfers to and from the casino’s servers, Platinum Reels Casino uses encrypted 123-bit SSL connection, firewalls, and other data protection protocols.

Furthermore, Platinum Reels uses an advanced scam detection system. This system is designed to detect any suspicious activity so that it can be stopped before it causes any harm. All deposits and withdrawals are processed through the most secure banking systems, not through unauthorized third-party channels, ensuring your funds are always safe.

Platinum Reels Fairness and Legitimacy

The casino games adhere to the guidelines established by the European Gaming and Betting Association (EGBA). The RTG software used by Platinum Reels employs a random number generator (RNG) that iTech Laboratories, an Australian testing facility with a solid accuracy reputation, has verified. Therefore, the games of this casino are fair, and the results of every game are genuinely random.

PLATINUM REELS terms and conditions

Usually, terms and conditions govern how Platinum Reels Casino operates and provides services. Customers should carefully read, comprehend, and keep track of any updates or modifications that may affect how they use the casino’s services.

To use Platinum Reels Casino’s services responsibly and safely, users must abide by their terms and conditions. Customers must take the time to read and comprehend the terms, seek clarification when necessary, and keep up with any updates or changes that might impact how they use the casino’s services.

Platinum Reels Bonus

Daily Bonuses

Platinum Reels Casino also offers daily bonuses to its players. A great touch is having a reload bonus waiting for you after you’ve exhausted your welcome bonus. These bonuses are:

  • Money Monday: First deposit bonus offers of the week are matched at 200%.
  • Tuesday’s The Slot Payback: You earn free spins and a 50% bonus up to $100 if you deposit at least $50.
  • Wednesday’s Perfect Pairs: The first two deposits are eligible for a 100% matching bonus.
  • Thursday Throwdown: There are 30%, 40%, 50%, and 60% matching bonuses available.
  • Friday’s Take Your Pick: The bonus options include free spins bonus and match bonuses.
  • The Extended Weekend Match: Saturday and Sunday have special deposit bonuses for various loyalty club tiers.

Welcome Bonus

When you sign up for an account at Platinum Reels Casino, you’ll get a welcome bonus of a 250% match on your first three deposits. To get your match-up bonuses, you’ll need to enter the bonus code “PLATINUM1” at the maximum cashout on your first three deposits.

Most online casinos only offer first-time players a 100% match bonus on their first deposit. Matching your first three deposits with a 250% bonus is quite generous for Platinum Reels.

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Platinum Reels Login, Contact & FAQs FAQ

How Do I Sign Up to Platinum Reels?

The sign-up procedure at Platinum Reels consists of three simple steps. Whether you are using a mobile device or a desktop computer, you can start the registration process by:

  • Visiting the Platinum Reels casino website to access the online registration form.
  • Set up a login name and password.
  • Input your basic identification information, such as your name, email address, password, phone number, physical address information, date of birth and gender.
  • If you accept the terms and conditions of the online casino, check the box.
  • To complete the online registration process, click the “Register” button.
  • Upon successful registration, you can immediately begin playing any of their available games.

What is the Contact Number for Platinum Reels?

If you have any questions, you can reach the support team on 1 866 311 6263 (toll-free). You can also contact the customer support staff by sending an email to [email protected] or by using the website’s Live Chat feature.

How Do I Login to Platinum Reels?

Visit the landing page of Platinum Reels to log in. You should be able to find a “LOG IN” button at the very top of the page. When you have clicked the button, you will be sent to a page where you’ll need to enter your login credentials. When you have completed everything, press the button to access your account.

How Do I Close My Account at Platinum Reels?

Contact customer care and ask for their help if you want to cancel your account permanently. This is the only method to do so. It is easy to request that your casino account be closed by contacting the casino’s customer service department.

  • STEP 1: Contact the help desk via Live Chat after signing into your account.
  • STEP 2: Start the conversation by saying you want to terminate or suspend your account.
  • STEP 3: The help desk rep will need you to verify a few things before they can fulfil your request. Provide the details as soon as possible.
  • STEP 4: When your identity has been confirmed, the customer service representative will ask for final confirmation to close the account. The agent may also inquire about the reason for the account closure. When verification is obtained, the representative will close the account.

It is essential to remember that canceling an account via customer support will take much more time than temporarily suspending the account.

Is Platinum Reels A Rip Off/Fraud?

Absolutely not. While there are a few complaints online about the casino, Platinum Reels has a strong reputation overall. The casino offers a safe and secure gaming experience and is licensed and regulated by the Government of Curacao.

This indicates that Platinum Reels is legally permitted to do its business within the constraints of the law. Also, a third party supervises and audits its activities to ensure they are always fair and secure. The customer service at Platinum Reels is also highly praised and employs the latest security measures to protect their players’ information and financial details.

Do You Have to Download Software to Play at Platinum Reels?

No, you don’t have. While the Platinum Reels mobile site is unavailable as a dedicated app, it is still accessible through mobile browsers by visiting The casino’s web browser-based app supports instant play features. Also, Platinum Reels’ website is mobile-friendly on any device, thanks to its up-to-date HTML framework. Thus, the website should automatically adjust itself for your particular device. This means that a dedicated app for Platinum Reels casino is unnecessary.

Can I Pay by Mobile at Platinum Reels?

At Platinum Reels, you can use your mobile device to make deposits and withdrawals quickly and securely. The casino websites allow players to access games and payment options, among other features and sections of the casino’s website.

Does Platinum Reels Accept PayPal or Cryptocurrency?

Currently, Platinum Reels does not support using PayPal for either deposits or withdrawals. On the other hand, you can use Bitcoin as your payment method. Bitcoin is the only supported cryptocurrency on the platform. Bitcoin withdrawal processes typically take between 24 and 48 hours to complete.

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Alejandro Dalby Written by Alejandro Dalby