Playgram.io Casino Review - Withdrawal Times, Live Chat, RTP & Reader Opinions
Review by
Last updated March 26, 2025
Playgram.io is one of the newest casinos making waves in the online crypto-gambling world. Many customers love the gaming platform because it brings gaming directly to Telegram, which not only promotes convenience but also ensures anonymity.
Anonymous gambling
Supports various payment methods
Reliable and fast customer support
Fast deposits and withdrawals
Licensed by the Curacao Licensing Authority
A lack of a sportsbook section
Only accessible via Telegram
My Verdict
Playgram.io Casino stands out as a unique Telegram-based gambling platform, allowing players to enjoy over 3,000 games with the convenience of anonymous betting and quick cryptocurrency transactions. The casino features a user-friendly interface and offers attractive promotions, including a no-wagering welcome bonus, enhancing the overall gaming experience. However, the lack of a dedicated mobile app for iOS and Android, along with some reported issues accessing certain games, may present challenges for users seeking a seamless experience.
Great
Better than 97% of all casinos.
BitcoinPlaygram.io Bonus Offers
All the hottest at one place, just for you!
Welcome Package
100 Free Spins
1st Deposit
100FS
Win rate
94.40%
Payout time
1-2 Days
Casino
Playgram.io
Created by
Multiple
100 Free Spins
20₿ on 1 deposit @ 0.20₿ per spin
Screenshots from Playgram.io
Taken by Alejandro Dalby on Jan 30, 2025
Rank 0 of 35
Lowest
500GC
Playgram.io casino
0
Highest
100,000GC
"The best thing I love about the bonuses at Playgram.io Casino is the generous offer of 100 free spins with no wagering requirements, allowing me to enjoy my winnings instantly."
Playgram.io Casino Bonus
Although Playgram.io Casino was established in 2024, the platform already offers some exciting bonuses for its players. Whether you are a new or existing user, you can find anything from welcome bonus to reload bonuses (up to a third deposit bonus) – ensuring extended playing time and a chance to win cash.
Here are the bonuses available at Playgram.io:
Welcome Bonus
New players at Playgram.io can enjoy a first deposit bonus of 100 free spins to be used on the Big Bonanza slot. To get this bonus, you will need to deposit at least £30 (you do not need any bonus codes to activate). The casino values each spin at £0.10, meaning the entire bonus is worth around £10. The best thing about these free spins is that they do not carry any wagering requirements, which means you get to keep the money, even if you win at the first spin.
Referral Program
The referral program is meant for existing players. If you invite other players and they place a bet, you will receive 25% of what they are wagering. To make the most of this bonus, check out the "Earn" section on the platform – here you can also see the users that have registered using your link.
Playgram.io also runs programs where they reward their customers in different ways. The most popular one is 'Drop and Wins,' which offers you an award of £30000 daily or £40000 for tournaments. Players can participate by launching Pragmatic Play casino games and opting in. Unlike the Playgram.io bonus for new players, these do not carry any wagering requirements.
All bonuses are wager-free, enhancing player profits
Generous welcome offer includes 100 free spins
No maximum cashout limit on bonus winnings
Limited ongoing promotions for existing players
Bonuses primarily distributed via Telegram, not widely advertised
100% up to 0₿
Valid Time
7 Days
Rank 0 of 35
How Do I Sign Up to Playgram.io?
To sign up for Playgram.io Casino, you can easily create an account online. Before starting, ensure you have your personal details ready for a smooth registration process.
Download the Telegram app from the Google Play Store or Apple Store.
Create your Telegram account by following the on-screen instructions.
Open your browser and search for “Playgram.io” to access the casino’s official page.
Click the “Play on Telegram” button to link your account to the casino bot.
Start interacting with the bot to begin playing without any verification.
Once you've signed up, you can easily access games and manage transactions directly through Telegram chat commands. Remember, you can enjoy a no-wagering welcome bonus of 100 free spins with your first deposit, enhancing your gaming experience right from the start!
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Payment Methods at Playgram.io Casino
A casino wouldn't be complete without reliable payment methods for players to deposit and withdraw winnings from their casino accounts. Playgram.io has excelled in this particular aspect, offering a variety of secure and convenient payment options to accommodate the varying needs of its members. The variety of options is especially important for the platform because it has no geo-restrictions, meaning it attracts players from all corners of the world. Here are the top payment options accepted at Playgram.io casino:
Cryptocurrencies
Playgram.io is primarily a crypto casino – catering to players who prefer digital currencies. This is why it has been very successful in promoting anonymous gaming. Crypto-gaming also ensures secure and faster deposits & withdrawals, thanks to the decentralised banking system. Here are the top cryptocurrencies accepted at Playgram.io:
- Bitcoin (BTC)
- Ethereum (ETH)
- Tether (USDT)
- Litecoin (LTC)
- Tron (TRX)
Fiat Currencies
Playgram.io doesn't technically accept fiat currencies. However, if you do not have crypto, you can get some directly through the casino's integrated payment system. For this, you will need to login to the casino and navigate to the deposit section. Choose 'buy crypto' and then select the currency you wish to use and what cryptocurrency you want to buy. Enter the payment details and confirm the transaction. You might incur some fees for the conversion process; however, they are generally low and insignificant.
Here are fiat currencies you can use:
- MasterCard
- Visa
Payment Methods
Crypto is accepted
Instant deposits and withdrawals
Wide range of cryptocurrencies
No fees for deposits or withdrawals
Limited fiat currency options
Conversion fees may apply when buying crypto through casino
Withdrawal Times at Playgram.io Casino
Fast withdrawal times are one of the top selling points for Playgram.io casino. As a crypto gambling platform, the casino does not require KYC (know your customer) documentation. That not only hastens the withdrawal times but also eliminates frustrations associated with the process.
Unfortunately, Playgram.io does not accept withdrawals through fiat currencies (unlike the case with deposits). Players are required to own a crypto wallet in order to receive their winnings. This works well with the casino efforts to reduce withdrawal times because crypto payments can be transferred directly between the platform and the player. On the other hand, fiat currencies will take longer because they will need to go through a middleman (banks).
Once you make the withdrawal request, you will receive your crypto within a few minutes, depending on blockchain speed and traffic. Major crypto, such as Ethereum and Bitcoin, would usually transfer faster to your wallet. Regardless, you would not have to wait for 24 hours or more to get your funds.
Lowest
1-4 Days
Playgram.io casino
1-2 Days
Highest
1-2 Days
Rank 0 of 35
Casino Games - Table and Slot Games
Although Playgram.io Casino is solely based on the telegram extension, you can expect to enjoy all kinds of slots you would get in a standard casino. The platform offers a wide range of slots to cater to users' different tastes. So, whether you enjoy classic slot games or are more enthused by modern video slots, there is something to keep you entertained for days on end.
Playgram.io casino's slots come in varying themes, including adventure, fantasy, animals and history. The top examples of these games include Fruit Party and Big Bass Bonanza by Pragmatic Play, Fat Rabbit by Push Gaming and Beam Boys by Hacksaw Gaming. If you are looking for big wins, the casino also features progressive jackpot slot machines – where the potential winnings grow with each spin – offering a chance to win life-changing money.
Besides its impressive catalogue of classic and jackpot slots, Playgram.io also boasts a comprehensive collection of table games. The options include classics such as poker, roulette, baccarat and blackjack. You won't have to worry about the gaming experience because the casino partners with leading gaming studios, including Pragmatic Play, NetEnt and Evolution Gaming, to bring you smooth and immersive gameplay.
Game Providers
Popular Slots
High-quality slots from top developers
Live dealer games
Progressive jackpots
Some games may not be available in all regions
Table game selection may lack innovative features
Playgram.io Live Casino
If you are looking for the thrill of a real casino, Playgram.io has got you covered. The platform's live dealer section offers you an immersive atmosphere that replicates the thrill of a real, land-based casino. Some of the games available include Live Blackjack, Live Baccarat, Live Poker and Live Roulette.
The games are powered by Pragmatic Play and NetEnt, so you know the gaming experience will be top-notch. Just ensure you have a reliable internet connection, and you are set to go.
Playgram.io Casino Payout Rate (RTP)
As a popular gaming platform, Playgram.io follows in the footsteps of some of the top casinos in many ways. A good example is its competitive payout rate (RTP), although there is no specific audited data on the entire platform. However, it is important to note that most of the games available on the platform have RTPs; slots range from 94% to 97%, while the table games offer an RTP of between 95% and as high as 99% (for blackjack).
Playgram.io Casino Software
Playgram.io Casino has active partnerships with 90+ reputable software studios. This has ensured a rich and diverse gaming experience for its members. Here is a breakdown of these software giants and what they bring to the platform:
Slot Games
For slot games, Playgram.io collaborates with studios such as Microgaming, Pragmatic Play, Betsoft, Blueprint Gaming and NetEnt. Microgaming offers fan-favourite games, including 'Mega Moolah' and Immortal Romance.' NetEnt is known for popular titles, including 'Starburst' and 'Gonzo's Quest.' The partnership with Pragmatic Play offers dynamic slots like 'The Dog House' and 'Sweet Bonanza' while Betsoft and Blueprint Gaming bring 'Take the Bank' and 'Genie Jackpots' respectively. The list is practically endless.
Table Games
As far as table games are concerned, Playgram.io is an excellent example of what a casino should provide. With their partnership with industry leaders, including Evolution Gaming and Pragmatic Play, you can enjoy both classic and live casino games (for individuals who want the experience of a land-based casino). The varied range of games from industry-leading developers creates a perfect gaming platform to suit the varying needs of players. In addition to an immersive gaming experience, the games are audited regularly to ensure they are secure and fair to the players.
Lowest
94.50%
Playgram.io casino
94.40%
Highest
95.85%
Rank 0 of 35
Fairness and Legitimacy
Playgram.io prioritises both security and fairness in all their dealings with the players. For starters, they partner with licensed game studios, such as Pragmatic Play and NetEnt, whose games are rigorously tested by reputable auditors to ascertain fairness. Secondly, the casino provides provably fair games – which means players can check the fairness themselves, eliminating the risks of manipulated outcomes.
When it comes to legitimacy, Playgram.io holds a license from the Curacao eGaming Authority. The licensing body ensures the platform complies with all the required regulations in terms of fairness and security. That means you do not have to worry about any cases of Playgram.io fraud – and you can sign up and start playing; rest assured, you are in fair hands.
Licensed by Curacao
Games tested for fairness
Partnerships with licensed providers
New casino
Curacao license lacks the strictness of other jurisdictions
Playgram.io Casino Security
When it comes to security, users of Playgram.io casino can rest assured they are enjoying the best there is for online gamers. As with other telegram casinos, the platform utilises the encryption provided by the messaging app itself. That way, players can enjoy end-to-end encryption on the chat commands they use to interact with the bot. This is more secure than what traditional casino websites might offer you.
Besides interactions with the casino bot, communicating with the customer support team can be done through the Telegram app as well. That eliminates the need to use additional chat apps that are usually integrated into browser-based platforms. As such, sensitive information, such as account details, receive an extra layer of protection from unauthorised eyes.
Lastly, Playgram.io uses cryptocurrencies as their primary mode of payment. As we already know, cryptocurrencies are built on a blockchain network, which enhances the security even further. Additionally, they are decentralised, which essentially eliminates the need for sharing bank or credit card details. Most data breaches and hacking focus on traditional banking and other aspects of conventional casinos – hence a telegram-based casino with crypto as the preferred currency is a much secure option.
Playgram.io Casino Responsible Gambling Record
Playgram.io casino is dedicated to responsible gambling. Unfortunately, the platform does not offer any responsible gambling programs (the likes of self-exclusion and deposit limits). However, on their official site, Plagram.io provides players with a detailed guide on how to minimise the risk of getting addicted to gambling. These include setting limits to how much you can lose in one session, avoiding wagering borrowed money and monitoring how much time you spend playing a game.
In addition, the platform advises anyone who feels they are having issues with gambling addiction to reach out to organisations that help with these problems. These include Gambling Therapy, Gamblers Anonymous and GamCare. You can also reach out to the customer support team if you want to self-exclude.
Rank 0 of 35
Playgram.io Casino Live Chat and Customer Support
Customer support is an important aspect of any casino as it ensures players' queries are resolved as soon as they express them. At Playgram.io, the customer support crew is second to none. As mentioned earlier, this is a Telegram casino, which offers a unique dynamic and opportunity to resolve clients' difficulties even faster, compared to regular platforms.
As a messaging app, Telegram has revolutionised the casino's live chat option. If you have any queries, tap the customer support link provided by the bot. The replies are typically within a few seconds. However, it may take up to 2 or 3 minutes if the customer support team is swamped. Regardless, you do not have to worry about getting stuck with a chatbot rather than a real human to answer your queries.
Besides the live chat option, players can also get answers to their queries through the telegram communities within the messaging app. Players often discuss common issues in these groups, allowing you a chance to get quick answers for the most pressing issues. Some support agents also contribute to these groups, which makes it a very resourceful source of information.
Lastly, you can reach out to the customer support team through email at support@playgram.io. In most cases, this is the best way to discuss sensitive matters, such as account security issues and legal issues. Regardless of what option you choose, Playgram.io will ensure you get answers to your query as soon as possible.
24/7 support via Telegram
Fast response times
Multilingual support
Reliance on Telegram may not suit all players
No phone support available
How Playgram.io Performs Against the Competition
See how Playgram.io performs in various key metrics against all casinos we have reviewed!
Lowest
500GC
Playgram.io casino
0
Highest
100,000GC
Lowest
1-4 Days
Playgram.io casino
1-2 Days
Highest
1-2 Days
Rank 0 of 35
Playgram.io Casino Apps and Mobile Version
Playgram.io Casino operates uniquely through Telegram, eliminating the need for dedicated mobile apps for Android or iOS. This innovative approach allows players to access a wide variety of over 3,000 games directly within the Telegram app, ensuring a seamless experience on any mobile device. Users have praised the mobile version for its simplicity and ease of navigation, making it straightforward to deposit, withdraw, and play games. The integration with Telegram also enhances privacy, as players can gamble anonymously without providing personal information. Overall, Playgram.io Casino's mobile accessibility offers a convenient and engaging gaming experience, appealing especially to those who prefer using cryptocurrencies for transactions.
Usability of the Playgram.io Online Casino
Unlike traditional casinos and their websites, Playgram.io offers a unique gaming experience that utilises Telegram. This design allows players quick and convenient access to their favourite games without having to worry about lags that are common with browsers and apps. Telegram is not only familiar to most players but is also lightweight and fast, which contributes a lot to the overall gaming experience.
Since Telegram is a messaging app, players use simple text commands to navigate through different games, place bets and check balances, among other interactions. With the intuitive buttons and streamlined navigation, the bots are very responsive – ensuring a very user-friendly experience for both beginners and seasoned telegram-based players.
For me, I loved the fact that you can withdraw funds, claim bonuses and check balances without the need to switch to another platform or navigate a complicated website with hundreds of features. Additionally, with telegram-based gaming, I can enjoy real-time notifications with regard to bonuses, promotions and game updates, ensuring I never miss out on any important information.
Playgram.io Casino FAQ
What is the contact number for Playgram.io?
Playgram.io casino does not provide players with a contact number at the moment. However, there are a few ways to reach out to support if you have any queries. For example, you can send a text through the chatbot, as it is a Telegram-based casino. This is their version of live chat, and you can always get a reply within minutes. Alternatively, engage in the Telegram communities. Support agents also participate in these to ensure players get access to facts and necessary information whenever they need it. Another way to reach out to support is to send an email to support@playgram.io. This is often advisable if you have a sensitive matter that you cannot discuss in a community setting. An agent should be able to reach out to you within a few hours or days.
How do I log in to Playgram.io?
Assuming you have already logged into Playgram.io on your device and played, the process of returning is very easy. Just launch Telegram on your device and choose the Playgram bot. If you have too many chats, it might be easier to search instead. Once you click on the bot, you will be taken directly to the account. No need to log in again.
Is Playgram.io a rip-off/fraud?
According to most reviews, I have read online, most players seem to really love the platform. It doesn't appear to be a rip-off or engaging in any fraudulent activities. Most players cite attractive bonuses as the best thing available in the casino. Others love how easy it is to sign in and start playing. The only negative reviews I found of the casino involved the technical glitches and bugs that some users experienced when the site launched for the first time. However, things have since improved and no one seems to be complaining about them. Additionally, I saw a comment from another player complaining that it takes a lot of time to get accustomed to playing games through Telegram. The platform is optimised for mobile devices, which also poses a challenge for those who enjoy a more traditional PC gameplay. Regardless, the casino seems legit and I couldn't find an issue with it.
Do you have to download software to play at Playgram.io?
No. Although it is recommended to download Telegram, it is not necessary to do so before you can start playing. You can use the web version of the messaging app and save space on your mobile device. However, using the telegram app allows better performance, better security and full access to the casino's functionality.
Can I pay by mobile at Playgram.io?
Playgram Casino is primarily a crypto casino. For that reason, you cannot use pay-by-mobile directly, like you would with other traditional casinos. If you have cryptocurrencies, you can deposit them directly into your Playgram.io account. However, for cash, you can use integrated systems – provided by the platform – to buy crypto directly.
Does Playgram.io accept PayPal or cryptocurrency?
Playgram.io accepts cryptocurrencies as the preferred payment method. However, if you have fiat currencies in your PayPal account, you can use it to purchase crypto directly on the platform.
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