Are There Any Negative Customer Reviews?
From my observation, RakeBit Casino has received mixed reviews from its users. Many players highlight its smooth user experience, great promotions, impressive game variety, and fast payout times, especially now that the casino accepts different cryptocurrencies. However, some players have voiced their concerns over a few issues.
One complaint I found with most players is the length of time it takes to verify their accounts. However, I discovered that most of the complaining players did not submit documents as required. Others complained about the length of time it took for them to receive feedback on some issues via email. It takes an average of three hours to get a response, which is not too long.
Another thing worth noting is you will find several unfounded accusations, often stemming from users who do not meet one or a few terms as set by the casino. Therefore, even if negative reviews exist, they do not necessarily mean that the casino is fraudulent.
This casino seems to be prompt in solving user issues, which is great for the user experience. I am glad that the casino does not have any complaints of fraud or unnecessarily holding on to user cash. This is a positive sign and one that inspires confidence in new players to try the casino.