What our readers say about RealPrize
Alejandro "Alex" Johnson is a careered blogger with passion for online gambling and a deep knowledge and interesting prose in his excellent work that dates back at least a decade.
Are There Any Negative Customer Reviews About RealPrize Casino?
Yes, there are a few negative comments on the casino. When investigating any online casino, I gather verified customer reviews from the internet and try to match them with the casino’s policies and my personal interaction with the casino to determine the legitimacy of the claims. For RealPrize Casino, the positive comments outnumber the negative reviews by far. I have compiled quite a number of the negative reviews that I found.
Most of the comments complained about not receiving their payouts after winning. Sweepstakes casinos work differently. You don’t get paid directly for winning. They do not use fiat currencies for transactions. Instead, you purchase playing tokens in the form of internal currency, Gold coins and Social coins. Use the coins to play the various games at the casino to win more coins. To receive a payout, you need to exchange the coins for real money at a value indicated by the casino. Social casinos also have a strict KYC policy. Make sure you comply with these policies to receive your payouts.
A few RealPrize Casino reviews touched on the low RTP of all the games at RealPrize Casino. This claim further stated that the low RTP gave the involved players no chance of winning any game at the casino. With over 200 slots and bingo titles to its name, RealPrize is one of the online social casinos that offers a diverse gaming portfolio compared to its competitors. While there isn’t much about the game RTP on the website, you can always ask through the support to get an RTP for the game that you wish to play. This is information the casino will be happy to share with you.
Poor customer service is another popular review the casino has been accused of. The only available communication channel at RealPrize is email. Since it is not a one-on-one type of communication like a live chat, it’s important to send the casino a detailed email about your complaint. You can attach any necessary supporting documents for a much faster response. My review of RealPrize can confirm that the casino typically replies in less than an hour. The only disadvantage with email support is the time it takes to get a reply, but you can be sure to get a detailed reply in good time.
False promotions. This complaint accuses the casino of false advertising. In the event of a 50% discount on the coins, the discount did not reflect on the checkout page, and players ended up purchasing the coins at full price. All signs point to RealPrize as a trustworthy casino brand. All RealPrize bonuses are legitimate, and you can only receive them when you follow all the rules. Any hiccup on its website can be reported to the casino for further investigation.
RealPrize Casino Scam & Fraud Information
Reasons Why RealPrize Is A Reputable Online Casino
One of the most important aspects of any online casino that proves its legitimacy is the license of registration from a recognized gambling authority. However, unlike typical online casinos, social casinos are considered sweepstakes and are, therefore, not required to have a state-issued license of operation. Instead, they are required to operate under the sweepstakes law. Being a social casino, RealPrize is expected to comply with the US sweepstakes laws to ensure the legitimacy of every service it provides.
Kalamba Games, Pragmatic Play, Gaming Corps, spadegaming, Relax Gaming, and 8 other developers are the forces behind the attractive slot and bingo games at RealPrize casino. They are among the top software developers in the market today, and they would not want to have their games listed in any fraud casinos. There is always a consent document between online casinos and the developers before listing any games in an online casino. Before consent is given, developers must verify the legitimacy of a casino brand. For this reason, I can confirm that RealPrize is a legitimate social casino.
Reputable customer support is another reason to believe Real Prize Casino is a trustworthy brand. All players can reach the casino through email; in turn, the casino promises to offer timely responses to any customer concerns. I have tested the support at RealPrize and can confirm that it actually offers friendly, timely, and knowledgeable responses to customers. Solving customer issues shows the casino’s commitment to staying transparent in its services.
The availability of RealPrize’s terms of service is the final reason why I consider the casino a trustworthy brand. If the casino had anything to hide, then it wouldn’t have listed all its terms of service out in the open. They are only in the open because every player is encouraged to check them out before signing up to play at the casino. This way, there would be minimal complaints about misunderstandings between a player and the casino. Every action and dispute at RealPrize Casino is fully guided by the casino’s terms and conditions page; this includes the KYC policy the casino uses to authorize any coin redemptions.
Here is a brief summary of why I consider RealPrize to be a reputable brand.
- The casino operations are highly guided by the US sweepstakes laws.
- Transparency in the terms of service.
- The games at RealPrize are powered by top developers in the market.
- Friendly and knowledgeable customer support.
What Can You Do If You Suspect Fraud at RealPrize?
Any time you suspect scam activities by RealPrize, then you have 3 highly effective ways to seek assistance. You can take up the issue with RealPrize support by sending them an email. Be sure to include all the details of your complaint and attach documents, if any. This way, the casino will be more efficient in determining your issues and solving them.
If you are not content with the casino’s response, you can go ahead and involve the necessary authority. RealPrize operates under the US sweepstakes laws; you can contact them for further help.
The governing authority may take long to offer assistance. Therefore, you can contact an independent regulatory website for further assistance. These are review sites that offer candid casino reviews to enlighten players about any fraudulent casino brands. These sites also hold the involved casinos to account if they do not offer any response to the submitted concerns. Casino.online is one such review site that offers further assistance to players with disputes with casinos.
Is The Log In At RealPrize Safe?
The login process at RealPrize is quite safe and secure, and it takes a few seconds to complete. All you need is your email and password. If you do not remember your password, there is a password reset button that you can use to reset it.
Is The Casino Bonus at RealPrize Reputable?
Yes, RealPrize bonuses, including the RealPrize free spins, are reputable offers that you can rely on. Being a social casino, things are a little different. The bonuses come in the form of Gold coins, Social coins or VIP points, which you can use to play the different games at the casino.
Is My Credit Card Data Safe?
Any information you share with the casino is safe and secure. The RealPrize casino website is secured by the SSL Encryption technology, which encrypts data to avoid third-party interception. Therefore, you can rest easy when sharing your payment details with the casino, as every data is safe and would not be used for fraud.
Reader’s Call – We Will Help You
All your concerns are valid! For this reason, if you feel that the casino did not resolve your dispute in the right way or if you suspect any kind of fraud by RealPrize Casino, then you can reach out to me. Talk to me by leaving a comment directly below this RealPrize review or email me at Casino.Online I’ll make a follow-up on your behalf.
All Reviews: 0
Casino.online will review and publish it as soon as possible.