Are There Any Negative Customer Reviews?
Yes. Several customers have voiced their concerns in the form of negative reviews of the period the casino has been in operation. Actually, it is expected that there would be a few complaints given its high number of customers. Most of the customer complaints revolve around the inability to reach customer service, especially by email. Unfortunately, there is no telephone support. Their live support is available around the clock but always seems overwhelmed by the number of requests. When available, the service is fast and has lots of positive reviews.
There is also a complaint from the customers that they are few rewards for existing customers. The Rizk Wheel is the main source of rewards. However, there are a few rewards in between the stated levels where the rewards are available. It is also not possible for customers to change their currency. This means that if customers move to another country, they may need to close the accounts and open new ones that work with the currency of the new countries.
On average, most of the complainants around the internet have been reached out by the casino and issues solved, which is advantageous to all parties. There are also many good rating from customers who have enjoyed the services of the casino. The casino has a rating of 8 out of 10 and above in several review sites. You can look at our own review of Rizk casino to see if it matches up.
We also take a look at the mobile version of Rizk casino.
