Are There Any Negative Customer Reviews About Rolling Slots?
Rolling Slots has many positive reviews. However, the site is not 100% flawless. While negative reviews exist, they are not any indication of fraud. They are common issues that other online casinos also suffer from and do not significantly affect the legitimacy of the online casino. Let us look at some negative comments about Rolling Slots casino.
Firstly, clients have complained about the rather poor Rolling Slots bonuses. Specifically, the VIP package is very disappointing to clients. According to the website, the only bonus that VIP clients get is Rolling Slots free spins.
There are five levels in the VIP club. When clients get on the first level, they get 10 free spins. The other levels feature 30, 50, 80, and 100 free spins respectively. It seems almost laughable that an online casino would give out free spins as VIP bonuses. Clients have also complained that most Rolling Slots bonuses, besides the VIP ones, are quite trivial.
Clients have also complained about the lack of adequate responsible gambling tools. While the site offers a good number of tools to promote responsible gambling, the options could be more and better.
Furthermore, there have been negative comments about the lack of banking terms and conditions. For instance, when it comes to withdrawals, the online casino is not transparent about terms and conditions like withdrawal times. The only information that the online casino provides is that withdrawals are processed on a first-come, first-serve basis. This is such a vague statement that does not prepare students on what to expect when they make withdrawals at Rolling Slots.
Furthermore, customers are concerned about the lack of a phone number for customer support. However, this challenge is not exclusive to Rolling Slots casino. A majority of online casinos do not offer contact details. Instead, there are customer support services like email and live chat.