Are There Any Negative Customer Reviews?
There have been some negative customer reviews about Royal Reels Casino. One is concerning the platform’s customer service. Some clients have tried out the Royal Reels casino customer support channels and complained about the response times. According to these clients, the customer support is not all it claims to be. For instance, the live chat is manned by an AI chatbot. Chatting with a machine is less effective than talking to a real agent that is not programmed to give corporate responses. This is something that needs to be worked on to improve the Royal Reels casino gaming experience.
Some clients have also raised concerns about the casino’s user experience. There are particular concerns about the loading speeds of the website’s pages. Compared to other websites, the casino’s loading speeds are not as fast. This affects the overall online gaming experience on this platform.
Another common concern about Royal Reels is about the payment methods. This online casino offers a diverse range of payment models. However, compared to what other platforms offer, the options at Royal Reels are quite limited. For instance, the only available withdrawal methods at Royal Reels are cryptocurrencies and direct bank transfers. This list of options is incredibly small. It does not provide players with options and convenience.
While the negative comments above are concerning and need some work, they are not indicative of any Royal Reels casino fraud. No matter how incredible a platform is, there are bound to be things that can do with some improvement. So, it is only normal for this to be a legitimate gambling platform with some elements that could be worked on to make it even better.