Are There Any Negative Customer Reviews?
It is not uncommon for customers to report some negative reviews about a brand, even one with a generally positive reputation. For this reason, there are some negative customer reviews about Shuffle that are prominent among many customers that have given their review of Shuffle .
Firstly, there are concerns regarding the low amount of games. One of the first things that players consider when determining whether an online casino is worth their time and money is the amount of games. Casino players often look for operators that offer them a wide range of options. Many online casinos in the crypto space offer over 1,000 slots. However, this is not the case with Shuffle . The online crypto casino has around 500 games. When you run a casino comparison, you will discover that this is a significantly low number, which places the operator at a disadvantage.
Something else that players complain about is the payment options. Shuffle is a full crypto casino. This means that the casino only accepts crypto payments. The supported currencies at Shuffle are Bitcoin, Ethereum, Litecoin, USDC, USDT, TRON, Dogecoin, and Polygon. Other currencies are not accepted at Shuffle . This is a concern for players who like having options beside cryptocurrencies. To curb this challenge, most online casinos in the crypto space also allow fiat and other payment methods to accommodate all client preferences. This places Shuffle at a disadvantage as it limits players. However, since it is a new entrant in the online casino space, the operator is likely to address this issue as time goes by.
There have also been complaints about the countries where the online casino operates. This casino does not operate in many restricted countries, which is a turnoff for many players outside the Curacao jurisdiction.
Furthermore, there have been complaints about the lack of a phone number that clients can call to air out their complaints. There is also no live chat option in Shuffle’s support system. So, the only option available for clients at Shuffle is email support. However, this is not an efficient option because it takes up to 24 hours for clients to get responses for their claims. Live chat and phone calls are great support options because they offer instant replies. However, the operator is currently very active in responding to issues sent via email.
Shuffle Casino bonuses are seemingly approved by reviewers.