What our readers say about Spin Genie
Jacob Evans is an influential figure in the world of online gambling, initially engaging with online casinos during university before moving on as a croupier in live casino games. His extensive experience from player to industry insider culminated in him launching a successful carrier in writing guides and assisting gamblers globally, leveraging his deep understanding of the online gambling world.
Are There Any Negative Customer Reviews About SpinGenie?
If you choose to play at SpinGenie casino, you can expect a smooth and enjoyable gaming experience. However, clients that have had the chance to experience SpinGenie have a few negative things to say about the platform. While they are not extreme issues that should deter you from playing at SpinGenie, they are worth mentioning on this post.
One of the complaints from clients is about the withdrawal time. According to the SpinGenie website, it should take up to three days for withdrawals to be processed. However, this is the industry standard, and it differs from one payment method to the next.
Another notable complaint is that the SpinGenie casino live chat feature is only available after registration. This means that if you have concerns and questions before registering with the platform, you cannot count on the live chat feature for customer support. While this is a concern that needs to be handled in the future, currently, there are other customer service options like email.
Some clients have also complained that SpinGenie does not support a mobile app. This online casino has not developed a native app that you can get from the App Stores. However, this issue is not isolated top SpinGenie. Most modern casinos do not depend on native apps because of mobile-optimized websites. This means that you do not really need an app to play at SpinGenie on your phone. You can use the mobile website on your phone’s browser. This option does not require any download.
The above negative comments are significant and need to be addressed by the online casino. However, none of these complaints are critical or indicate any signs of fraudulent activities. Like any other online casino, SpinGenie is not flawless. However, there are several positive reviews for SpinGenie that show it as a reputable and legitimate online gambling platform.
Reasons Why SpinGenie Is A Reputable Online Casino
One of the most significant indicators of the legitimacy of SpinGenie casino is its ownership. This online casino is owned and operated by SkillOnNet Ltd. This is one of the most reputable companies in the iGaming sector. A company that operates several other online casinos. None of the casinos under SkillOnNet Ltd have been reported to be fraudulent. This company has an immaculate reputation. Therefore, the fact that SpinGenie is owned and operated by SkillNet Ltd is an indicator of the site’s reputability.
Another reason that SpinGenie is a reputable online casino is the fact that it is licensed. This online casino operates under two licensing bodies. It is licensed and regulated by the UK Gambling Commission and the Malta Gaming Authority. This means that all its services are regulated, which affirms that SpinGenie is a trustworthy and reliable online gambling platform.
SpinGenie has been around for 15 years. This means that the site has withstood the test of time, which is very hard to do in such a competitive market. The fact that the casino is still standing and continues to severe thousands of clients is a good sign that it is a reputable online casino.
Additionally, this online casino offers a great selection of games. SpinGenie offers a selection of more than 3,000 casino games. This makes it a reputable online casino because it caters to clients with different tastes when it comes to games. All the games at SpinGenie are reputable because they are backed by some of the best software providers in the industry. These software providers make sure that the games hosted by SpinGenie are high-quality, fair, and regulated.
Another significant reason worth mentioning is the transparency of this online casino. When you scroll down to the bottom of the website’s landing page, there is information about this casino’s ownership and licensing. There is also a link to the terms and conditions page, which contains very transparent information on the operations of the online casino. The transparency of this online casino affirms that it is a trustworthy platform and one of the most reputable in the sector.
This online casino offers a vast range of bonuses. SpinGenie bonuses are all reputable and they target all clients, from the new ones to the existing or regular ones. These bonuses, especially SpinGenie free spins, provide players with a chance to enjoy casino games for free.
Another thing worth mentioning is that SpinGenie makes sure that it provides a fair online gaming experience. All games at SpinGenie are RNG tested and guaranteed. This means that their outcomes are determined by Random Number Generator technology.
Finally, this online casino has put in place robust security protocols. It guarantees the highest level of player’s safety, and finding yourself in a situation where the operator is not paying your winnings without a plausible reason is more than unlikely to happen. Players accounts are also protected using SSL data encryption technology and firewalls.
- SpinGenie is owned and operated by SkillOnNet Ltd, which is one of the most reputable companies in the iGaming sector, operating several other online casinos.
- This online casino has two licenses. One from the UK Gambling Commission and another one from the Malta Gaming Authority.
- SpinGenie has been operational for more than two and half a decade.
- This online casino offers thousands of casino games from the best software providers in the industry
- SpinGenie is very transparent about its ownership, licensing, and terms & conditions of service
- SpinGenie offers a vast range of reputable bonuses
- SpinGenie offers a fair gaming experience thanks to its RNG-tested games
- The casino has put in place strict security protocols to protect its clients from fraud or scam
Additional information about Spin Genie Casino
What Can You Do in If You Suspect Fraud at SpinGenie?
If you suspect any fraudulent activities at SpinGenie, there are three options at your disposal. The first one is seeking advice from other gamblers. You can do this by visiting gambling forums and asking other clients about their experience with the casino and the right approach to take. Even if you do not find players who have also played at SpinGenie, you will find players who are not new to online gambling and will offer assistance. The comments you leave on gambling forums may also be helpful for other players who are thinking of playing at SpinGenie also.
The other alternative is to reach out to the online casino’s support staff. You can do this by sending an email to SpinGenie or chatting with agents using the live chat feature. You can share your concerns with an agent from the online casino and hope that they will respond effectively.
If the above options do not work, you can reach out to the casino’s licensing body. You can also search for the contact number of the online casino’s owner or operator. This may be a long shot but if your concerns are significant, this approach would be appropriate.
Is The Log In At SpinGenie Safe?
The log in at SpinGenie is safe on account that you cannot log in without the right credentials. When creating an account with SpinGenie, you have to create a strong password and provide a valid email address. You will need this information to gain access to your SpinGenie casino account. The login credentials help make sure your account is safe. However, there are other measures in place like SSL data encryptions, firewalls, and verification protocols that help make sure your login at SpinGenie is safe. Furthermore, you can play an active role in helping protect your account by protecting your login credentials.
Is The Casino Bonus Of SpinGenie Reputable?
Most of the bonuses at SpinGenie, including SpinGenie free spins, are reputable. There are no comments about the online casino’s bonuses not being reputable. Many clients have reported that they have benefited from SpinGenie casino bonuses. They give clients a chance to enjoy casino games for free. You should also know that the list of bonuses available is remarkable. There are fantastic bonuses for new and existing clients.
Is My Credit Card Data Safe?
Thanks to security protocols like SSL encryption, you can rest assured that your credit card data is safe at SpinGenie. This security feature helps make sure that your credit card data does not get into the wrong hands. Also, you have the option to opt out of sharing your credit card data. You can make payments at SpinGenie using other payment methods like eWallets.
Reader’s Call – We Will Help You
If you have had a bad experience playing at SpinGenie, you can come to us for help. Write to us via casino.online or leave a comment in the designated section about your concerns, and we will have someone look into them on your behalf.
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