SpinCity Casino Review - Withdrawal Times, Live Chat, RTP & Reader Opinions
Review by
Last updated March 19, 2025
Devoting over 110 hours to engaging with and evaluating Spin City Casino has given us a deep understanding of its standing in the online gambling world. Our Spin City Casino review unpacks all you need to know, highlighting why it's a preferred choice for many.
A user-friendly website
A vast range of live dealer games
24/7 customer support
Live chat support uses auto-translate features
Mobile applications for iOS and Android
The customer support is not always fast
Not all payment methods are available
My Verdict
SpinCity Casino offers a comprehensive gaming experience with a diverse selection of slots, table games, and live dealer options. The platform is user-friendly, making it easy for players to navigate and enjoy games on both desktop and mobile devices. Generous bonuses and regular promotions enhance the overall experience for players. However, some players may find the wagering requirements for bonuses to be on the higher side. Additionally, regional restrictions may limit access to certain games and features. SpinCity Casino stands out for its variety of games and reliable customer support, making it a strong option for online gaming enthusiasts.
Terrible
Better than 97% of all casinos.
SpinCity Casino Bonus Offers
All the hottest at one place, just for you!
Casino
SpinCity Casino
Created by
Pragmatic Play
30 Free Spins
3€ without deposit @ 0.10€ per spin
Welcome Package
-
30 Free Spins without deposit
1st Deposit
0€
Win rate
95.90%
Payout time
1-3 Days
1st Deposit Bonus
0€ Sign up bonus
Percentage
200%
Wagering
40x Bonus
Valid Time
5 Days
Screenshots from SpinCity Casino
Taken by Joshua Rawlings on Jan 31, 2025
Rank 0 of 29
Lowest
0
SpinCity Casino
0€
Highest
90,001$
"SpinCity Casino offers a generous welcome bonus and frequent promotions, going beyond the usual first deposit."
SpinCity Casino Bonus
This online casino provides a wide range of SpinCity bonuses and promotions for its players. Some of the standard ones are:
- The no deposit bonus – You can start the game without the need to fund your account. You will get either Free Spins or cash rewards once you join the platform. For this, only registration is required.
- Welcome bonus - There is a generous 350% welcome bonus pack across your first four deposits and it also includes 100 Free Spins. Each bonus requires a minimum deposit of $10.
There is a cashback bonus available every day at Spin City Casino. Players get up to 11% of the amount spent on entertainment weekly. You should know that the cashback amount greatly depends on your loyalty status.
Other bonuses and promotions at Spin City Casino include reload bonuses, tournament prizes, and weekly promotions.
Generous welcome bonus for new players
Regular promotions keep players engaged
Bonuses available for various game categories
High wagering requirements for some bonuses
Regional restrictions may limit bonus availability
100% up to 0€
+0 Free Spins
Min. Deposit
null
Wagering
40x Bonus
Maximum Bet
—
Valid Time
5 Days
Rank 0 of 29
How do I sign up to SpinCity?
It is worth mentioning that you have to be at least 18 years old to create an account with SpinCity Casino.
Visit the casino website
Go to the casino’s website via your web or mobile browser
Click the sign-up button
Click on the sign-up button
Enter your personal details
Provide your personal details like your date of birth, preferred language, currency, and gender
Verify your email
Verify your email address
Have fun
Claim your no deposit bonus and have fun
The signup process for SpinCity Casino is quite simple. It only takes a couple of minutes to complete. All you have to do is follow the simple steps below:
Rank 0 of 29
Payment methods at Spincity Casino
When it comes to payment methods, SpinCity Casino also stands out. SpinCity online casino offers a variety of payment methods to facilitate convenient and secure deposits and withdrawals. The payment methods at SpinCity Casino include credit/debit cards, e-wallets, bank transfers, and other popular online payment solutions. It is also worth mentioning that cryptocurrencies are also accepted payment methods at this online casino.
Withdrawal processing times may vary depending on the chosen method, with e-wallets typically offering the fastest processing times. More information on this will be discussed on the next chapter of this post. On the other hand, bank transfers take longer. Furthermore, at Spin City Casino, there are different deposit methods available for you.
However, it is wise for you to choose a method after checking out the details, such as whether a particular payment option is available at your location or not. Some of the widely accepted payment methods for making deposits at Spin City Casino are:
- Visa
- MasterCard
- Paysafecard
- Klarna
- Neteller
- Skrill
- Rapid
- Sofort
- NeoSurf
SpinCity Casino also accepts payments in cryptocurrencies. So, you can make payment transactions in Bitcoin, Tether, Polygon (MATIC) and Ethereum as deposit options. When it comes to withdrawals, there are more than 10 options available in addition to the deposit methods. At SpinCity Casino, there are strict rules when it comes to making withdrawals. Before proceeding to withdraw, SpinCity Casino asks for your identity verification. In order to complete the withdrawal, you must also produce the following documentation:
- Proof of identity – You must upload a photo of the original national identity card like a passport, driver’s license, or national ID, depending on your location.
- Proof of address – You must produce a copy of the utility bill with your name, address and near date.
- Banking information - If you completed a deposit using a credit card you will need to produce a bank card photo. If you use e-wallets, the casino will ask for a screenshot of your profile page.
Once the casino is satisfied with the identity and matches with the account holder, the casino processes the payment.
Payment Methods
Crypto is not accepted
Multiple secure payment methods supported
Fast processing times for deposits and withdrawals
No transaction fees for most payment options
Limited cryptocurrency support
Some payment methods may not be available in certain regions
Withdrawal Times at SpinCity Casino
Withdrawal times refer to the amount of time it takes for an online casino to process your money. It is the amount of time it takes from the moment you submit a withdrawal request to the time the money reflects in your account.
At Spin City Casino, it takes between 24 to 48 hours for the withdrawal processing period to end. However, there is also the time that the payment method takes to process the withdrawal. The withdrawal times may differ depending on the online payment method you choose. Typically, electronic wallets offer instant withdrawal times. The same applies to cryptocurrencies. However, when it comes to bank transfers, it may take between a couple of hours to a few days, depending on the bank in question.
So, when you send a withdrawal request at Spin City Casino, the management will take 24 hours to process. If your payment is accepted, then you should have your winnings in a few hours, depending on your payment method. So, before you choose a withdrawal method, one of the most important factors you have to consider is the withdrawal and deposit times in addition to the charges and limits.
Lowest
2-5 Days
SpinCity Casino
1-3 Days
Highest
Instant
Rank 0 of 29
Casino Games - Table and Slot Games
One of the things that make this online casino very attractive to players is the fact that there is a vast collection of casino games. Most of the games at the casino are slot games. There are popular titles from leading providers like Play’n Go, Pragmatic Play, Spinomenal, Yggdrasil, Playson, , Red Rake, Wazdan and more. The slot games hosted at Spin City Casino feature different themes, characters, stories, and unique features (standout being Mighty horses cash connect). They are also visually appealing, high-quality and very engaging.
The online slots at this casino can be played in demo and real mode. This means that you can try out the games first before you start playing with real money. Some leading slot titles at Spin City Casino are Buffalo Hold and Win, Spin City King, Wild West Girls, Magic Spins, and others. Besides the slot games at Spin City Casino, there are also table games for players to enjoy. There are many versions of roulette, baccarat, poker, and blackjack for players at Spin City Casino. Besides the traditional table games, there are also variants of Keno, Dragon Tiger, Andar Bahar, Wheel of Fortune, Dice Duel, and Dream Catcher, to name a few.
So, players are spoilt for options. The slots and table games sections at Spin City Casino are carefully labelled. This makes them easy to find and identify specific games. You can also use the search tool to find specific games by their title or provider.
Game Providers
Popular Slots
+ 10
Extensive variety of slots and table games
High-quality live dealer options
Games from top-tier software providers
Some games may have regional restrictions
Limited availability of niche or specialty games
Spincity Live Casino
SpinCity Casino is the place to go if you are looking to experience the thrill of a live casino. There is a vast collection of live dealer games. They are handled by professional live dealers. The casino also provides high-quality graphics that create the atmosphere of real land-based casinos. The live casino section at Spin City features a vast selection of games including live roulette, baccarat, poker, and blackjack.
These games are available in many variations. Alongside the traditional live table games, there are also many other games like Keno, Wheel of Fortune, Dream Catcher, Monopoly, and several others. The live casino at Spin City Casino is powered by Playtech, Evolution, and BetGames.tv.
SpinCity Casino Payout Rate (RTP)
All games at Spin City Casino have varying RTPs. This is the Return to Player Rate and it shows how profitable a casino game can be. The Spin City average payout rate is 96.25% which is good enough to rank the brand among the best in the online betting scene. This means that if you place a bet worth C$100, then you can expect a return of about C$96.25 based on the RTP.
However, you should note that an ETP is not enough to predict the outcome of a game. Note that every game has a different RTP based on the provider. The average RTP at Spin City Casino is above the industry standard. This makes it an impressive platform for playing.
SpinCity Casino Software
The games provided by Spin City Casino are developed by the leading software providers in the online gambling sector. Casino software is an online software that allows the casino to provide seamless and quality gambling experiences to its clients. Casino software providers design and develop all the games you find at an online casino, like the slots and live casino games. They also develop tools for promoting the gaming experience at the casino, including the live casino.
SpinCity Casino uses the best software that gives it its modern appeal. The software is more sophisticated with excellent graphics, attractive sound effects, and background sounds. Some of the software providers for the games at Spin City Casino are:
- Microgaming – this is one of the leading and most well-known online casino software providers in the online casino space. Spin City casino hosts some of the iconic Microgaming titles like Mega Moolah. This software provider delivers high-quality visuals, incredible graphics, and compatibility.
- Playtech – this is a leading and certified online casino software provider with a good reputation. Spin City casino hosts some PlayTech games. This software provider delivers excellent security methods, software performance, and a good overall game selection. Its games also have unique features like bonus round and extra reels. The company has developed a diverse range of online casino games and an extensive collection of slots.
- Evolution Gaming – this is a well-established casino software provider that specializes in live dealer casino games. It delivers live games like poker, European roulette, baccarat, blackjack, and more classic table games. It is one of the software providers for Spin City Casino. The live casino section at Spin City Casino is powered by Evolution Gaming.
- NetEnt – this is one of the oldest software providers in the gambling scene. It started out as a land- based casino operator and has grown steadily to become an online casino software provider. There are over 200 Net Ent games at the moment, some of which are available at Spin City casino. This software provider also delivers custom live casino platforms for desktop and mobile devices.
The above list highlights popular software providers. However, there are also some obscure software titles whose games are hosted at Spin City, all of which are still quite impressive.
Lowest
91.00%
SpinCity Casino
95.90%
Highest
97.14%
Rank 0 of 29
Fairness and Legitiamcy
This online casino is licensed and regulated. One of the conditions for its licensing is making sure that its practices are fair. Also, the fact that it is licensed is an indicator of its legitimacy. Another indicator of its legitimacy is the fact that the casino is owned and operated by a registered company with a good reputation.
Additionally, the casino is affiliated with registered and regulated software providers. This online casino places strong emphasis on fairness. The platform uses Random Number Generators to make sure all bet outcomes are random. Also, the casino games are regularly audited by independent agencies to ensure the fairness of their outcomes. So, when you play at this casino, you can be sure that there is no rigging.
Licensed and regulated for player protection
RNG ensures fair and random game outcomes
Regular audits maintain the integrity of games
Limited transparency on audit details
Resolution of fairness disputes can be slow
SpinCity Casino Responsible Gambling Record
Like most licensed and regulated online casinos, SpinCity casino complies with responsible gaming. The online casino has responsible gambling tools that help players control their gambling. When an online casino player registers they instantly have access to responsible gambling tools. These tools will help you maintain control over your gambling practices, like the amount of time and money you spend at the online casino. For instance, you can use the responsible gambling tools to set deposit limits, cooling-off periods, and session reminders so you do not overdo it with your gambling practices.
Some of the SpinCity Casino responsible gambling initiatives are:
- Underage gaming – The casino does not allow individuals that are below 18 years old to create an account and play at the casino. There are certain security checks put in place to make sure no underage individuals create an account at Spin City Casino.
- Deposit limits – You can set deposit limits that do not allow you to go beyond a set amount either daily, weekly, or monthly.
- Loss limits – This tool allows you to limit your losses. When you run out of money, according to your limit, you will not be able to play for a period of time.
- Session limits – You can limit the amount of time you spend gambling.
Other tools include wager limits, cool-off periods, and self-exclusion tools. These same tools exist on the SpinCity mobile version.
SpinCity Casino Security
SpinCity Casino is an online casino owned and operated by Faro Entertainment N.V. The company has its headquarters based in Curacao and abides by the laws of that jurisdiction. This indicates that the casino holds a valid license issued by the government of Curacao. While it’s the only license out now that allows gambling companies to take cryptocurrencies, it’s far from perfect. There have been various reports criticizing the way the licensing authority works and its regulations. However, many online casinos go for this license because it is the only licensing body that is crypto-friendly to regulators.
Unfortunately, the license is not very good news for the gamers since it suggests the casino does not employ rigorous safety procedures. Those with greater experience in the iGaming industry are aware that the authorities of Curacao used to take no action whatsoever when players requested support in the past. The efforts being made to recover players’ trust are evidenced by the growing number of recent cases in which players are satisfied with the reaction and resolution offered by the jurisdiction.
Rank 0 of 29
Spincity Casino live chat and customer support
If you run into any issues while playing at SpinCity Casino, or need any assistance, you can contact the support staff at the company. The company employs skilled and emphatic representatives that will talk to you and help you resolve any issues that you may be having at the online casino. There are various customer support options at SpinCity Casino. They include:
- Live chat – There is a 24/7 live chat feature that you can use to talk to live agents. These agents are equipped with knowledge so they can respond to any question you have as effectively as possible. Also, they are very professional and they do not take long to respond. The live chat feature is fantastic for issues that require immediate assistance. You can find the live chat feature on the official Spin City Casino website.
- Email – If the live agents do not help, then you can opt for the email support. You can send an email to support@spincitycasino.com. Make sure you include your username and a good description of your issue in your email with the staff. The staff takes about 24 hours to respond to emails, depending on the traffic.
- FAQs – Alternatively, there is the FAQs page where you can find information on various topics. You can find links to the FAQs in the website’s footer. This section is also very useful.
At the moment, SpinCity Casino does not have phone support. However, the three options above are quite effective.
24/7 live chat support available
Fast and responsive customer service
Multiple support channels, including email
No phone support offered
Limited language options for non-English speakers
How SpinCity Casino Performs Against the Competition
See how SpinCity Casino performs in various key metrics against all casinos we have reviewed!
Lowest
0
SpinCity Casino
0€
Highest
90,001$
Lowest
2-5 Days
SpinCity Casino
1-3 Days
Highest
Instant
Rank 0 of 29
SpinCity Casino Apps and Mobile Version
The SpinCity mobile app provides a seamless and convenient gaming experience, allowing players to access a wide variety of games from their smartphones and tablets. The app is optimized for quick loading times and intuitive navigation, making it easy for players to enjoy slots, table games, and live dealer options on the go.
Usability of the SpinCity Online Casino
The company behind the SpinCity Casino is responsible for creating an in-built software where the casino runs. This makes it easy to maintain and upgrade the casino’s software according to reviews from clients. This is one of the reasons that SpinCity Casino boasts of a lavish website and incredible visual effects. The platform design is easy to navigate and operate.
Additionally, you do not have to download any software to play at this casino. It is an instant play casino that you can access on various devices. The website and game interface are flawless and fit perfectly on any screen including mobile devices like Android and iOS devices. There is a search tool that you can use to find different services and games. You can also use any of the several filters to easily locate what you want on the site. Furthermore, the casino site is available in English, German, Polish, Bulgarian and Portuguese.
Unfortunately, despite the useful Search tool and several filters. More detailed categories are missing, and players will find it difficult to locate games without knowing their exact names. The rest of the platform is intuitive and easy to operate.
SpinCity Casino FAQ
What is the contact number for the SpinCity Casino?
At the moment, SpinCity Casino does not have a contact number that you can call for customer support. However, there are other ways you can get assistance from the support staff, like:
- Live chat – There is a 24/7 live chat feature that you can use to talk to live agents. These agents are equipped with knowledge so they can respond to any question you have as effectively as possible. Also, they are very professional and they do not take long to respond. The live chat feature is fantastic for issues that require immediate assistance. You can find the live chat feature on the official Spin City Casino website.
- Email – If the live agents do not help, then you can opt for the email support. You can send an email to support@spincitycasino.com. Make sure you include your username and a good description of your issue in your email with the staff. The staff takes about 24 hours to respond to emails, depending on the traffic.
- FAQs – Alternatively, there is the FAQs page where you can find information on various topics. You can find links to the FAQs in the website’s footer. This section is also very useful.
How do I close my account at SpinCity Casino?
You can close your account at SpinCity Casino by writing an email to the support staff. In your email, you have to explain the reason you want to close your account. The company’s management will evaluate your email and approve it. Once it is approved, you will receive an email informing you that your request has been approved and your account has been deleted. When your account is deleted, you cannot open another one for a long time because your information will still be in the company’s server. You should know that you do not have to close your account. Alternatively, you can use any of the casino’s responsible gambling tools to control your gambling practices. Some of these tools are:
- Deposit limits – You can set deposit limits that do not allow you to go beyond a set amount either daily, weekly, or monthly.
- Loss limits – This tool allows you to limit your losses. When you run out of money, according to your limit, you will not be able to play for a period of time.
- Session limits – You can limit the amount of time you spend gambling.
- Wager limits – You can control the amount of money you spend on wagers over a specific amount of time.
- Cool-off periods – You can take a break from gambling for a given period.
- Self-exclusion tools – You can exclude yourself from certain events, tournaments, and bets.
Is SpinCity Casino a rip-off/fraud?
No, SpinCity Casino is a legitimate online gambling platform. SpinCity Casino is an online casino owned and operated by Faro Entertainment N.V. The company has its headquarters based in Curacao and abides by the laws of that jurisdiction. This indicates that the casino holds a valid license issued by the government of Curacao. While it’s the only license out now that allows gambling companies to take cryptocurrencies, it’s far from perfect.
There have been various reports criticizing the way the licensing authority works and its regulations. However, many online casinos go for this license because it is the only licensing body that is crypto-friendly to regulators. Also, the casino has been around for a while and it has earned itself a positive reputation. Additionally, the casino is affiliated with registered and regulated software providers. It is also worth mentioning that this online casino places a strong emphasis on fairness. The platform uses Random Number Generators to make sure all bet outcomes are random. Also, casino games are regularly audited by independent agencies to ensure the fairness of their outcomes. So, when you play at this casino, you can be sure that there is no rigging.
Do you have to download software to play at SpinCity Casino?
You do not have to download any software to play at SpinCity Casino. The casino uses instant-play technology. This means that you can play instantly from the browser on your computer. Also, the casino’s software allows you to play on the browser on your mobile device. The casino site works perfectly on Android and iOS devices. However, this online casino does have a mobile app that you can download from the Apple Store or Google Play Store. These apps allow you to play on your iOS or Android devices. They allow you to play on the go at any time. The apps are simple and free to download. You can find instructions for downloading the apps from the casino’s official website.
Can I pay by mobile at SpinCity Casino?
Yes, you can pay with a mobile at SpinCity Casino. There are many payment methods that support mobile use. For instance, you can make payments using your credit card or any of the available electronic wallet methods. All you have to do is share your bank or credit card information or your wallet email with the casino. You can make all these payments directly from your phone at your convenience. It is worth mentioning that there are several payment methods that you can take advantage of
Does SpinCity casino accept PayPal or Cryptocurrency?
Yes, SpinCity Casino allows you to make payments in cryptocurrencies. You can make payments in Bitcoin, Ether, or Litecoin. Currently, there are a few cryptocurrencies accepted. However, this is a great start considering the fact that there are not so many crypto casinos on the market at the moment. Unfortunately, PayPal payments are not accepted at this online casino. This is because of the regulations in the jurisdiction where the online casino operates. However, this should not concern you. You still have several payment methods to choose from including several convenient and secure electronic wallets, credit cards, debit card methods, and a host of mobile payment methods. You can find these options in the cashier section of the casino’s website. When choosing a method, make sure you consider elements like withdrawal times, limits, and security.
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