Are There Any Negative Customer Reviews?
While there are many positive reviews about SpinCity, there are also a few negative comments and complaints that players have about this online casino. One complaint is about the customer support. While this online casino does offer 24/7 customer support via live chat and email, there have been complaints that the customer support is not always fast and professional. Some clients have complained that the customer support agents did not understand their questions, showing lack of an understanding of the online betting site and its operations.
Clients have also complained that some of their complaints were left unresolved. Some clients have shared complaints with the customer support and even sent emails which were left unresolved and the emails were not responded to. This is a complaint that the company may have to take very seriously because good customer support is one of the key factors that players look at when choosing a platform for their gambling activities. Another complaint that a lot of players had is the fact that not all payment methods are available for all countries. This means that some countries get a wider range of payment methods than others.
However, this is beyond the control of the online casino. The regulations in the country where you are located determine the payment methods that you can use. For instance, some countries have regulations regarding even the most popular payment methods, like PayPal, while others are more accepting. Some players have also complained about the limited bonuses and promotions. For instance, a client wrote a comment about SpinCity not offering a no deposit bonus. This is something that the casino may handle in the near future as it is an ever-evolving betting site.