Springbok Pros and Cons
- It has a user-friendly website that is easy to use and navigate.
- The game has a welcome package consisting of 3 deposits and three bonuses totaling R11500, an important feature players look for in casinos.
- It uses SSL encryption that protects players from fraud or unauthorized access.
- The casino has a mobile platform that provides a seamless experience.
- The withdrawal times have been criticized for taking too long.
- The casino has only one gaming provider, unlike other casinos, which feature multiple providers.
A well-known software provider offers amazing graphics and features that power the game.
The game has various games such as slots, roulette, jackpot games, poker, and live games.
Curacao licenses Springbok Casino, and it is one of the most reputable regulators in casino gaming.
They include wire transfer, EFT, Bitcoin, Visa, and Mastercard. The numerous payment methods enable many players to deposit and play games.
Users can communicate with customer support through live chat, phone, or e-mail.
R300 No deposit Bonus and Welcome offer upt to R11,500
Springbok Payout rate, withdrawal times, and more
|Information about Springbok Casino|
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Casino games, slots, and table games
The casino has an array of slots and table games. The available slot games have modern graphics, and the themes have been tailored to suit the gamer’s needs. Despite the game having only one provider, the slots offer pure entertainment for its members.
The slot titles give you an idea of what the game is all about, and fans who love specific themes will find what they are looking for in the slot games.
An example of the slot games available on the platform includes Asgard Deluxe for those who love Norse mythology. For lovers of history and ancient Aztec culture, the Aztec Treasure is a slot game that will take you through the motions. Other slot games focusing on different societies’ history include Achilles Deluxe, Alladin’s Wishes, Cai Hong, and Caesar’s Empire.
For table games, members will enjoy an array of table games. The website features common table games such as poker, roulette, craps, baccarat, and blackjack. As mentioned earlier, Real Time Gaming is the only software provider on the platform; it is a popular brand with many games on its roster.
An example of a table game on the casino includes the Pick Em Poker, where you are dealt two cards and two sets of three cards. The top card is shown on the two three-card sets, and you choose which set to keep to complete your poker hand. That is one example of a table game with its instructions.
Springbok Payout rate (RTP)
Games offered by the casino have different RTP rates, and it is important to examine each game before deciding which one suits your approach. There is no standard percentage for the RTP, but you must go for the slots with multiple big wins. That means progressive jackpots offer better chances for wins, hence a better RTP.
When you click on a slot game on the website, you will see all the information about the game. The term volatility will guide you on which games have a great RTP. The games with more risk have high volatility, and you must spend money in slot games to win money.
Springbok Casino offers players both instant play features and download features. The current software provider is Real Time Gaming (RTG). Real-Time Gaming embraces technology and uses its creative approach to give members the ultimate gaming experience. RTG is one of the best, if not the best, in the iGaming industry, and at Springboks, it ensures that members can use their mobile or browsers to connect to the casino.
Members can also download the application and enjoy the best experience on the website. The games offered by RTG Gaming are fast, sharp, and easy to use, a recurring factor on all casino websites using the software.
Members at Springbok Casino can use the download option, which requires one to download software and install it into the computer’s hard drive. The other option is using the instant play option, which does not need software to play the games, and members can access the game using their Internet Explorer devices. These two options mean RTG allows members to download the software or use what is available on its server.
It is recommended to members that downloading the software will allow them to enjoy RTG’s gaming portfolio and enter the tournament section.
Springbok Live casino
Download the casino to enjoy the full range of live casino games Real Time Gaming offers. You don’t need to go to a land-based casino to enjoy casino gaming. Springbok Live Casino is available on PC or mobile devices, and you can compete with a live dealer anytime.
An example of a live casino game at Springbok is live roulette, where you compete against a live dealer. Live roulette also offers video roulette, where you compete against a machine.
Payment Methods at Springbok
Springbok Casino offers numerous options for its members to deposit and withdraw money once funds are available. The casino uses the South African Rand only, meaning you must convert the currency to deposit into the casino.
The numerous payment methods on the platform include:
The minimum deposit accepted on the website is R25 for the above methods. Still, for wire transfers, a limit of R 1,500 is the maximum amount, which makes it a favorite among Springbok members. While the minimum withdrawal amount is R500 for some of the listed methods, the wire transfer is R1,500. Depending on the withdrawal method, there is a maximum withdrawal amount of R 25,000 and R 100,000.
The website offers members an insight into the payment methods used by Springbok Casino. Mastercard and Visa card users have a minimum deposit amount of R150, while the deposits are instant. EasyEFT allows members to make free, secure payments directly from their bank account. The minimum deposit for this account is R25, and the deposit time is instant.
For those who wish to use Bitcoin transactions on the casino, the payment method prefers a minimum deposit of R250 and a minimum withdrawal of R 1000. It is clear why cryptocurrency is a popular payment method for casino members these days.
EcoPayz payment method is an e-wallet that’s used by numerous members on the platform. It is one of the safest and easiest methods to transact. Register with EcoPayz first and load your account via Visa, Amex, or Mastercard before depositing money into your Springboks account.
A secure instant deposit is another way to use your South African account. The payment system is a web-based service that allows members to pay an online merchant directly from their bank account through internet banking. The minimum deposit is R25, the deposit time is instant, and the merchant is immediately notified of the transaction.
Withdrawal times at Springboks
Springbok Casino has numerous payment methods, and that’s good for casinos. Still, the issue comes up when withdrawal times are shorter. That is the difference maker for most casinos because members often rely on withdrawals to decide whether they prefer the casino.
One factor determining withdrawal times is account verification; most players need to learn that it is important to improve their withdrawal times.
Withdrawals are made between Monday and Friday, and the process begins 48 hours after receiving your withdrawal request. It means withdrawals are only done on working days, and members may receive their money later than expected. Other reviews have indicated 20 days without specifying which payment method takes that long, resulting in negative reviews received from different users.
The withdrawal time for Bitcoin users is between 48 and 72 hours, while wire transfer methods could take up to 20 days. For EcoPayz and Secure instant deposit, the time is between 48 and 72 hours, meaning members get their money between two to three days.
Springbok Casino live chat and customer support.
Springbok live chat support is available on the platform, and members can find the section on the bottom right corner of the web page. When a member clicks on the live chat option, customer support will reach out immediately with a bot. The bot is the first communication phase before you provide your details in the chat box. After giving your details, you will be redirected to a live chat agent who will listen to your issues and give you the best way forward.
Another option is using e-mail support through the e-mail provided on the website. The last option is phone support, where you can schedule a phone call from customer support. Once you schedule the call, customer support will call you at that time and resolve your issues.
Customer support is an important part of the casino business because it helps improve customer experience. Through numerous reviews about Springbok customer care services, members are delighted by the approach because the support staff are friendly and available to listen to their concerns. However, all systems could be more flawless because there can be delays when dealing with complaints. Some reviews have indicated that the support staff could be slower at handling issues.
Usability of the Online Casino
Springbok Casino has been lauded as one of the best casinos in the country because of its game selection and overall user experience. The website is friendly and easy to navigate, which is a factor thanks to the software provider Real Time Gaming.
The casino also represents South Africa, as seen from the color scheme, which is green and yellow, representing the country’s colors. The flag also appears when you open a new tab, indicating which country it represents. In addition to that, Springbok Casino uses the local Rand currency for transactions.
The website lists current winners, a great way to entice players to participate in more games. Another thing that makes the website lovable is the information on each tab about the casino’s operations. Members can look at tabs such as banking, promotions, and support to guide them on accessing other services.
Members can access the mobile casino website on various devices, such as their PCs and mobile devices. Members can also access the blog section for tips on how the games are played. Plus, interested gamers can click on a game, and the platform gives them some salient information about it.
Springbok Responsible Gambling Record
Responsible gambling ensures members bet what they can afford to lose rather than using their life savings for a few minutes of thrill. It is the casino’s responsibility to provide a platform for members affected by gambling to exercise caution on how they place their bets.
Springbok encourages responsible gambling by implementing control measures for players with gambling addiction. One of the methods is using a self-exclusion mechanism whereby members are encouraged to contact the support team to exclude themselves for a while. It is a mechanism to reduce the time and money spent on gambling. It is recommended after a series of losses. The member can only play for the self-exclusion period once they re-activate their account.
The website imposes daily and monthly deposit limits if members request this addition to their account activities. It is a good measure that regulates the player’s spending daily or monthly.
Some players might not see their gambling issues, but may be noted by others, such as family. The right channel to report such an issue is the National Gambling Program, which is used to help family members deal with such individuals.
Security is important for casinos; one-way gambling sites secure users’ information. Springbok security is safe and trusted amongst its users because of the measures used to verify a new account. The verification process indicates that your account will be kept safe from hackers and fraudsters specializing in identity theft.
The verification process is used to ascertain the owner’s identity so that all winnings go to the right person. The documents used for verification are submitted once before the first withdrawal.
Copies of the front and back of the ID are required to be as straightforward as possible to ensure proper verification. Proof of address is another important verification method. To verify, a member is required to provide utility bills that are at most 90 days.
For members who use a cryptocurrency, a photo of yourself with a Government ID is required for verification. The documents should be visible during verification so the verification team can ascertain your identity.
Springbok website also uses an SSL encryption that protects its members’ data. All the data used for verification is safe from any manipulation.
In its policies, Springboks casino assures its members that they will not sell any information to third parties. The casino only provides statistics about its members to third parties. The assurance is enough to convince members that their data is safe. If they do sell their information, they would be facing legal problems.
Springbok Fairness and Legitimacy
Fairness and legitimacy are the cornerstone of any betting platform because members want to gamble in a safe space. The importance of betting on a regulated website is a guarantee against fixed bets or fraudulently wired slots.
Springboks have numerous slot games that utilize a random number generator (RNG), ensuring players are given a fair chance at winning games. However, the casino has no independent audits or certifications essential to prove the website’s authenticity. Springbok fraud has not been heard of, but it is essential to look for such reviews.
For legitimacy purposes, it is essential to note that the Curacao Gaming Authority licenses Springboks. It is one of the most popular gaming authorities in the world. The mere association with Springboks gives the casino a strong case for its legitimacy.
Some reviews have mentioned no clear gambling policy to help players with gambling problems. However, a self-exclusion and a weekly or monthly betting limit are provided only if you contact support.
Springbok terms and conditions
The terms and conditions are easily found on the bottom left corner of the website. The website has also correctly articulated and numbered the terms accordingly to provide readers with a precise chronology.
Attractive terms such as clause 15 may raise eyebrows. The clause contradicts the website’s policy on privacy. Also, another noteworthy condition is that players from Australia are not allowed to place bets on the website. Southern African countries, such as Lesotho, Swaziland, Namibia, South Africa, and Mozambique, can redeem a bonus.
Springbok bonus is only awarded to one account, customer, household, or IP address. This indicates that the casino checks specific details to confirm a player’s identity. Also, the validity of the account is a significant issue because only accounts with valid e-mails and phone numbers are awarded a bonus.
In the terms, players are given a chance to redeem comp points for Rands. One comp point is earned from R10 placed on bets, and 100 comp points are redeemed to earn R1. It means that a player needs to bet R1000 to redeem R1.
Members can download the terms and re-read them separately for better records to ensure they get all the information.
There are several awesome bonuses offered to members of the casino. A welcome bonus includes three deposit bonuses and three bonuses up to R11,500. The 100% bonus on a member’s first deposit is limited to deposits not exceeding R1,500. The second deposit is a 50% bonus for deposits up to R 5,000, and members can use the coupon code twice to get the bonus.
Another exciting Springbok bonus is an R250 for testing the casino. It is quite an incentive for players who may not trust the casino. The R250 is given to members who use the coupon code, and the maximum payout is R500.
A 25% cashback bonus is awarded to players on every deposit made without using a deposit. Members must contact support to claim the promotion. A member must balance 0 and R50 to claim the bonus. The maximum cashback is R3000, which means the player must have made a total deposit of R12000.
An exclusive bonus is offered to players on any deposit up to R9000. The maximum deposit to qualify for this bonus is R200. Once you use the coupon, you can enjoy the bonus when you redeem the bonus.
Other bonuses are also in the slot games, such as the 100% Lucky 7 bonus, a limited-edition monthly bonus. It is on a first-come, first-served basis, so make sure you are among the 77 people to claim the bonus.
Springbok casino FAQ
How do I sign up for Springbok?
Registering on the Springbok casino website is easy for new members. The sign-up process is easy once you know the correct URL for the casino. New members should press the sign-up button on the top right side of the website to begin the process. If you use a mobile phone, choose which method you would like to access the account.
Once you begin the registration process, you must provide details such as your name, e-mail address, and phone number for verification purposes. Registration is also an ongoing process because a code will be sent to your phone or e-mail address to prove you are the owner.
As the website encourages, you must create a strong password when adding your details. It is a deterrent for hackers and fraudsters if you have strong, unique passwords. Once you complete your registration process and confirmation of the account through phone number and e-mail, you can access your account and add the payment details you will use to deposit cash.
What is the contact number for Springboks Casino?
Customer support is the bedrock for most organizations, and for casinos, it is important to have a reliable customer support agent. On the website, members can access an agent when using the call-back option, where you must schedule a call to contact a customer support agent.
A toll-free number, 0800983080, is found on the Springbok application for users to contact the customer agent. South African members use the number to call an agent if they are stuck or stranded. However, toll-free numbers are not a direct link; members must wait until they are finally connected with an agent.
Another phone number the application provides is 1 678 349 0095, used by foreign members.
How do I log in to Springboks?
Access the casino’s website and click on the login button on the top right corner of the page. Once you click the login button, you will be taken to the Springbok lobby on a different page and prompted to enter your username and password. The login experience is different depending on the device you are using. When using your mobile phone, you can use the mobile site or download the application to access the account.
You will be granted full access to your account, whichever method you choose. If you have forgotten your password, click on the forgot password section, and you will be redirected to another section where you are required to enter your username and e-mail address used to register. Once that step is completed, a link is sent to your e-mail to reset your password. Once you key in the new password, you will log in with the new password and access the account.
Once you log in to the account, you will access the sleek casino interface Real Time Gaming provides. The design is easy to navigate once accessed, and you will be directed to the numerous games offered by the casino.
How do I close my account at Springbok?
Closing your account at Springbok Casino is a personal choice. For whatever reason, it is up to the member to decide when to close the account. There are no clear provisions for account closure, but the best way to approach this is by contacting support via e-mail.
In the e-mail, you have to explain the reasons for account closure and wait for the customer support service to contact you on how account closure will be effected. If a ‘close my account’ option existed, the closure would be quick and effective.
Is Springbok a rip-off/fraud?
There have been numerous complaints about Springbok Casino, and one of the pressing concerns is cases where members have yet to receive their winnings. Some members have claimed their winnings, but the casino has failed to remit the sums.
One customer who won a jackpot said they won a jackpot, but the casino did not immediately pay it. The casino paid the amount after six weeks, which means they may not be as reliable with time as other casinos.
When judging whether a casino is a fraud, withdrawal times are a significant factor. Users must note the difference between a big casino, a middle-sized, and a small casino. The difference between these is how much money they can pay at a given time. Big casinos are fine paying out huge jackpots at once, but the problem lies when you win a jackpot at a smaller casino because they will struggle to pay the total amount at once.
Indeed, Springbok’s legitimacy is pegged on how much they can pay at once. Still, if you look at its credentials and whether a reputable gaming authority licenses it, you find it is not a fraud. Members will continue judging a casino by its service delivery actions rather than its licensed status in the iGaming industry.
Do you have to download software to play at Springboks?
To experience the ultimate gaming experience members need to download Springbok software to enjoy Real Time Gaming’s gaming portfolio. You may opt not to download the software, but in doing so, you will deprive yourself of the video slots. The video slots need the software to perform without any hitches, and members will get the chance to experience the full range of multi-liners with bonus rounds.
The software is 100% safe, so there is no need to avoid it because it takes only minutes to download and install. When downloading the software, you will not open any doors to malware, but you will have an opportunity to play various casino games around.
Can I pay by mobile at Springbok Casino?
The Springboks casino has several payment methods, which can be accessed by mobile phone. For those who use their PC or laptop, the payment method can be accessed by the device they are using at the time. However, when downloading the application, you will need your mobile phone to access the various payment methods to deposit or withdraw from the casino.
Does Springbok Casino accept PayPal or Cryptocurrency?
Springbok Casino has a list of all the payment methods it accepts on the website. Unfortunately, the casino does not allow PayPal, even though it is a popular payment method. For those who have money in their PayPal account, using it as a third-party payment method is the only way to deposit money at Springbok. Members can transfer money from their PayPal account to the payment methods approved by Springboks to deposit and vice versa, but that would seem unnecessary and cumbersome.
Springbok Casino accepts cryptocurrency, evidenced by using Bitcoin as one of the payment methods. Again, you can use other cryptocurrencies and convert them to Bitcoin to transact with Springbok Casino.