StarGames Casino Review - Withdrawal Times, Live Chat, RTP & Reader Opinions

Review by
Last updated March 27, 2025
StarGames Casino is a well-known online gaming platform, recognized for being one of the first online casinos to offer the original Novoline (Novomatic) games, including the famous Book of Ra slot. The casino offers a wide range of games, including slots, table games, and live dealer options, all available on both desktop and mobile devices.
Exclusive access to Novoline games
Exciting tournaments on a regular basis
Responsive customer support
Flexible and secure financial transactions
Well-optimized mobile version
No cryptocurrency support
Primarily focused on the German-speaking market
My Verdict
StarGames Casino is a renowned online gaming platform, celebrated for offering the original Novomatic games. Licensed by the Malta Gaming Authority, StarGames ensures a secure and fair gaming environment for its players. In addition to its exclusive access to Novoline titles, StarGames provides a user-friendly interface, making it easy for players to navigate through its extensive game library. The casino also offers a well-optimized mobile version and dedicated apps, allowing players to enjoy seamless gaming on the go, with secure payment options and responsive customer support.
Great
0StarGames Bonus Offers
All the hottest at one place, just for you!

Casino
StarGames

Created by
Novomatic

10 Free Spins
1€ without deposit @ 0.10€ per spin
Welcome Package
100€ Welcome Bonus + 90 Free Spins
10 Free Spins without deposit
1st Deposit
30€ + 30FS
Win rate
95.20%
Payout time
1-4 Days


Casino
StarGames

Created by
Novomatic

30 Free Spins
3€ on 1 deposit @ 0.10€ per spin
1st Deposit Bonus
30€ Sign up bonus + 30 Free Spins
Percentage
100%
Wagering
20x Bonus
Valid Time
7 Days


Casino
StarGames

Created by
Novomatic

20 Free Spins
2€ on 2 deposit @ 0.10€ per spin
2nd Deposit
20€ Sign up bonus + 20 Free Spins
Percentage
100%
Wagering
20x Bonus
Valid Time
—


Casino
StarGames

Created by
Novomatic

40 Free Spins
4€ on 3 deposit @ 0.10€ per spin
3rd Deposit
50€ Sign up bonus + 40 Free Spins
Percentage
100%
Wagering
20x Bonus
Valid Time
—

Screenshots from StarGames

Taken by Jacob Evans on Jan 30, 2025



Rank 16 of 29

Lowest
0

StarGames
100€

Highest
18,330,000SWP$

"StarGames Casino's bonuses impress with their generous welcome offers and exclusive free spins on popular Novoline slots, providing players with an exciting boost to explore the platform's unique gaming selection."
StarGames Casino Bonus
StarGames Casino offers a variety of bonuses designed to attract new players and reward existing ones. The welcome bonus is particularly appealing, often including a matched deposit bonus and free spins on popular Novoline slots. This bonus provides new players with an excellent opportunity to explore the casino’s game offerings with extra funds. In addition to the welcome bonus, StarGames frequently updates its promotions, offering reload bonuses, free spins, and cashback deals to keep players engaged.
However, it’s important to note that some of these bonuses come with relatively high wagering requirements, which can make it challenging for players to convert bonus funds into real money. Additionally, specific payment methods may be excluded from bonus eligibility, so players should carefully review the terms and conditions before opting in. Overall, while the bonuses at StarGames are generous, the attached conditions can sometimes be restrictive.
Exclusive free spins on Novomatic games
Great VIP and loyalty rewards
Regular promotions and special offers
Limited payment methods for bonuses
Region-specific promotions
100% up to 100€
+90 Free Spins
Min. Deposit
10€
Wagering
20x Bonus
Maximum Bet
—
Valid Time
7 Days
Rank 304 of 29
How do I sign up to StarGames Casino?
Signing up for StarGames Casino is a quick and straightforward process, allowing you to start enjoying their exclusive Novoline games in just a few minutes.
Visit the casino website
Visit the StarGames Casino website and click on the Register button at the top right corner of the homepage.
Enter your details
Fill in your name, date of birth, and email address, and create a secure password.
Select a currency
Enter your contact information and select your preferred currency.
Verify your account
Verify your account by confirming your email address through the link sent to your inbox.
Accept the terms and conditions
Agree to the terms and conditions, then click Complete Registration to finalize your account setup.
Once your account is active, you can make your first deposit to claim the welcome bonus and start playing the popular Novoline slots and other exciting games StarGames has to offer
Rank 542 of 29
Payment methods at StarGames Casino
StarGames Casino offers a range of payment methods, although the selection is somewhat more limited compared to other major online casinos. Players can make deposits using traditional methods like credit/debit cards (Visa, Mastercard), bank transfers, and popular e-wallets such as Skrill and Neteller. The casino is known for processing payments securely, using advanced encryption technology to protect players' financial information. One drawback is the lack of cryptocurrency support, which may be disappointing for players who prefer using digital currencies like Bitcoin.
Additionally, while the payment process is generally smooth, some players may find the variety of payment options somewhat limited, particularly if they are used to a wider range of choices at other casinos. Withdrawal times are competitive, with e-wallets typically processed within 24 hours, while bank transfers and card withdrawals can take a few business days.
Payment Methods





Crypto is not accepted
Localized payment options
Simple withdrawal process
Advanced encryption to protect all financial transactions
No cryptocurrency support
Region-specific payment restrictions
Withdrawal times at StarGames Casino
StarGames Casino offers competitive withdrawal times, ensuring that players can access their winnings without unnecessary delays. The processing time for withdrawals varies depending on the payment method chosen. E-wallets like Skrill and Neteller are the fastest options, typically processing withdrawals within 24 hours. Credit and debit card withdrawals, such as those made via Visa or Mastercard, generally take between 2 to 5 business days to complete. Bank transfers, which are often used for larger sums, can take a bit longer, usually between 3 to 7 business days.
It's important to note that the withdrawal process may also include a verification step, especially for first-time withdrawals or larger amounts. This can add a short delay as the casino ensures compliance with regulatory requirements and confirms the player's identity. However, once the verification is complete, subsequent withdrawals are usually processed more quickly.

Lowest
—

StarGames
1-4 Days

Highest
Instant
Rank 95 of 29
StarGames Casino Games - Table and Slot Games
StarGames Casino is well-known for its exclusive offering of original Novoline (Novomatic) games, making it a go-to platform for fans of these classic slots. The game selection includes popular titles such as Book of Ra, Lucky Lady’s Charm, and Sizzling Hot, which have garnered a loyal following over the years. In addition to its iconic Novoline slots, StarGames also offers a variety of other games, including table games like blackjack, roulette, and poker, as well as live dealer options for those seeking a more immersive experience.
While the focus on Novoline games sets StarGames apart, the casino also provides a balanced mix of other slots and traditional casino games from various providers, ensuring that there is something for every type of player. Whether you prefer spinning the reels of a classic slot or testing your skills at a live blackjack table, StarGames offers a well-rounded gaming experience with high-quality graphics and engaging gameplay.
Game Providers





Popular Slots




+ 8

Exclusive Novomatic slots
Crisp, high-quality graphics
Wide selection of classic table games
Limited variety beyond Novoline titles
No demo or free play mode for Novoline slots
StarGames Live Casino
StarGames Casino offers an engaging live casino experience that brings the excitement of a real-life casino directly to your screen. Powered by leading software providers, the live casino section at StarGames features a variety of classic table games, including live blackjack, live roulette, and live baccarat. These games are hosted by professional dealers and streamed in high definition, providing players with an immersive and interactive gaming environment. The live casino interface is user-friendly, allowing players to easily switch between different games and tables with varying stakes, making it suitable for both casual players and high rollers.
The live chat feature enhances the experience by enabling players to communicate with the dealers and other participants in real time, adding a social element to the gameplay. While the focus of StarGames’ live casino is on the most popular table games, the quality of the streaming and the professionalism of the dealers make it a top choice for players seeking a realistic casino atmosphere from the comfort of their home.
StarGames Casino Payout Rate (RTP)
StarGames Casino offers competitive payout rates, particularly in its popular Novoline slot games like Book of Ra and Sizzling Hot. The payout rate, also known as the Return to Player (RTP) percentage, varies by game but generally aligns with industry standards. For instance, many of the Novoline slots feature RTPs in the range of 94% to 96%, meaning that over the long term, players can expect to receive back 94 to 96 cents for every dollar wagered. Table games and live casino options at StarGames tend to have higher RTPs, often exceeding 98% in games like blackjack. StarGames is transparent about its payout rates, providing players with the information they need to make informed decisions, which helps maintain trust and ensures a fair gaming experience.
StarGames Casino Software
StarGames Casino is powered by top-tier software providers, with a particular emphasis on the renowned Novoline (Novomatic) games that have become a hallmark of the platform. The casino's software is known for its reliability, smooth performance, and high-quality graphics, providing players with an immersive gaming experience. The Novoline games, including iconic titles like Book of Ra, Lucky Lady’s Charm, and Sizzling Hot, are a major draw, offering the classic gameplay that many players have come to love.
In addition to Novoline, StarGames integrates software from other reputable developers, ensuring a well-rounded selection of games beyond the classic slots. StarGames also uses its proprietary software, Greentube software. In other words, the software had been developed internally by the casino, i.e. it is an in-house creation. The Greentube software ensures very high quality of animations and glitch-free execution. The games run smoothly, thereby giving players a great gaming experience. This is particularly important in case of an online gaming website because gamblers and casino players generally do not have the patience when engaging in instant play games.
What is unique about StarGames and also widely appreciated by its players is that its games are available in two versions: Flash version and Downloadable version. Players are given the liberty to choose as per their preference and liking. The flash version can be accessed on the website instantly whereas the downloadable version is an independent program that can be accessed from the desktop/laptop straightaway. The casino’s platform is fully optimized for both desktop and mobile play, allowing players to enjoy a seamless experience across devices. The user-friendly interface, quick load times, and stable performance of the software make navigating the site and playing games a pleasure.

Lowest
0.00%

StarGames
95.20%

Highest
98.65%
Rank 303 of 29
StarGames Fairness and Legitimacy
StarGames Casino is committed to providing a fair and legitimate gaming environment, ensuring that players can trust the platform with their gaming activities. The casino operates under the strict regulation of the Malta Gaming Authority (MGA), one of the most reputable licensing bodies in the online gaming industry. This license requires StarGames to adhere to rigorous standards of fairness, security, and responsible gambling practices, providing players with peace of mind that the games are conducted in a trustworthy manner.
The fairness of StarGames’ games is further ensured through the use of certified Random Number Generator (RNG) technology, which guarantees that all game outcomes are random and unbiased. This technology is regularly tested and audited by independent agencies to ensure compliance with industry standards. StarGames is also transparent about its Return to Player (RTP) rates, allowing players to make informed decisions based on the expected payout percentages of each game.
Additionally, the casino provides robust security measures to protect players’ personal and financial information, reinforcing its reputation as a legitimate and reliable online gaming platform.
Licensed by the Malta Gaming Authority
Certified RNG technology
Strong security measures
Limited public information on audits
Regional restrictions
StarGames Casino Security
StarGames Casino places a strong emphasis on security, ensuring that players can enjoy a safe and protected gaming environment. The casino employs advanced SSL (Secure Socket Layer) encryption technology to safeguard all personal and financial data transmitted between players and the casino’s servers. This level of encryption is the industry standard, similar to what is used by major financial institutions, ensuring that sensitive information, such as payment details and account credentials, is kept secure from unauthorized access.
In addition to encryption, StarGames is committed to maintaining high standards of data protection and privacy. The casino operates under the regulations of the Malta Gaming Authority (MGA), which mandates stringent security protocols and regular audits to ensure compliance with industry standards. StarGames also implements robust fraud prevention measures, including identity verification procedures and secure payment processing, to further protect players from potential threats.
StarGames Casino responsible gambling record
StarGames Casino is dedicated to promoting responsible gambling, ensuring that players can enjoy their gaming experience in a safe and controlled manner. The casino offers a variety of tools and resources designed to help players manage their gambling habits effectively. These include options to set deposit limits, loss limits, and wagering limits, which allow players to control how much they spend and minimize the risk of excessive gambling. For players who feel they need a break, StarGames provides self-exclusion options, allowing them to temporarily or permanently suspend their accounts. This can be done directly through the player’s account settings or by contacting customer support for assistance.
Additionally, StarGames features reality checks that provide reminders of the time spent playing, helping players stay aware of their gaming activity. StarGames is also committed to providing access to support for those who may be experiencing gambling-related issues. The casino partners with reputable organizations such as GamCare and Gambling Therapy, offering links and resources for players seeking help.
Rank 112 of 29
StarGames Casino live chat and customer support
StarGames Casino offers customer support primarily through email and live chat, with the live chat feature being the most convenient option for players who need immediate assistance. The live chat is available during specific hours and provides a direct line to knowledgeable support agents who can help with a range of issues, from account management to game-related inquiries.
While the support team is generally responsive and helpful, the availability of live chat may be limited depending on the time of day, which could be inconvenient for players who need assistance outside of standard operating hours. Additionally, StarGames offers a detailed FAQ section on their website, covering a wide range of common questions, which can be a useful resource for players looking to resolve issues independently.
Localized customer support in multiple languages
Comprehensive FAQ section
Knowledgeable support team
Limited live chat hours
No phone support
How StarGames Performs Against the Competition
See how StarGames performs in various key metrics against all casinos we have reviewed!
Rank 26 of 29
StarGames Casino Apps and Mobile Version
StarGames Casino offers a mobile-optimized website and a dedicated app for Android and iOS devices, providing players with a seamless gaming experience on the go. The mobile version features an intuitive design, allowing easy navigation through the casino’s wide range of games, including the popular Novoline slots, table games, and live dealer options. The app is particularly well-suited for players who prefer a more integrated mobile experience, offering quick access to games, promotions, and account management features.
While the mobile version retains much of the functionality of the desktop site, some players may find that not all games are available on mobile, particularly older or less popular titles. However, the most popular games, including Book of Ra and Sizzling Hot, are fully optimized for mobile play. Additionally, the app supports secure mobile payments, allowing players to make deposits and withdrawals directly from their devices with ease.
Usability of StarGames Online Casino
StarGames Casino is designed with user-friendliness in mind, offering a clean and intuitive interface that makes it easy for players to navigate through the site. The layout is straightforward, with clearly defined sections for slots, table games, live casino, and promotions, allowing players to quickly find what they’re looking for. The search function and game filters work well, helping players sort through the extensive game library by category, popularity, or provider.
The registration process at StarGames is simple and quick, guiding players step-by-step from account creation to their first deposit. Once logged in, players can easily manage their accounts, view transaction history, and access responsible gambling tools. The site is fully responsive, ensuring that it functions smoothly across desktops, tablets, and mobile devices. Additionally, the website’s fast loading times and reliable performance contribute to a hassle-free gaming experience, making StarGames a pleasure to use for both new and seasoned players.
StarGames Casino FAQs
What is the contact number for StarGames Casino?
StarGames Casino does not list a specific contact number for customer support on their website. Instead, they primarily offer customer support through live chat and email. If you need assistance, it’s recommended to use these channels or check the “Contact Us” or “Help” section on the StarGames website for the most up-to-date information.
How do I close my account at StarGames Casino?
To close your account at StarGames Casino, you need to contact their customer support team directly. You can do this through the live chat feature or by sending an email to their support address. Clearly state that you wish to close your account, and include any relevant account details, such as your username and the email address associated with your StarGames account. The customer support team may ask you to confirm your request and might provide some additional information or steps to complete the process. Before closing your account, ensure that you withdraw any remaining funds and resolve any active bets or bonuses, as you may lose access to these once the account is closed.
After your request is processed, you should receive a confirmation from StarGames that your account has been successfully closed. If you're closing your account due to gambling concerns, you may also consider using their self-exclusion options, which can temporarily or permanently block access to your account.
Is StarGames Casino a rip-off/fraud?
StarGames Casino is a well-established online casino that has been in operation for many years, particularly known for offering original Novoline (Novomatic) games like Book of Ra. StarGames is licensed and regulated by the Malta Gaming Authority (MGA), a respected regulatory body in the online gaming industry. This licensing ensures that the casino adheres to strict standards for fairness, security, and responsible gambling. The casino uses certified Random Number Generator (RNG) technology to ensure that game outcomes are fair and unbiased.
Additionally, StarGames is transparent about its operations, providing clear terms and conditions, as well as information about its Return to Player (RTP) percentages. While some players may have concerns about specific aspects, such as bonus terms or withdrawal processing times, these are common issues in the online casino industry and do not indicate fraudulent activity. Overall, StarGames Casino has a solid reputation as a legitimate and trustworthy gaming platform.
Do you have to download software to play at StarGames Casino?
No, you do not have to download any software to play at StarGames Casino. The casino is fully accessible through your web browser on both desktop and mobile devices. You can enjoy all of StarGames’ games, including their popular Novoline slots, directly on the website without the need for any additional downloads or installations.
For players who prefer a more integrated mobile experience, StarGames also offers a dedicated app for Android and iOS devices. However, using the app is optional, as the mobile-optimized website provides a similar experience and allows you to play on the go without requiring a download.
Can I pay by mobile at StarGames?
Yes, you can pay by mobile at StarGames Casino. The mobile-optimized website and the dedicated mobile app allow you to make deposits and withdrawals directly from your smartphone or tablet. StarGames supports a variety of mobile-friendly payment methods, including credit/debit cards (such as Visa and Mastercard) and e-wallets like Skrill and Neteller.
The mobile platform ensures that all transactions are secure, utilizing the same encryption technology as the desktop version. This makes it convenient for players to manage their funds, make deposits, and withdraw winnings while on the go, all from their mobile device.
Does StarGames Casino accept PayPal or Cryptocurrency?
StarGames Casino does not currently support PayPal as a payment option. Instead, players can use a variety of other payment methods, including credit and debit cards (such as Visa and Mastercard) and popular e-wallets like Skrill and Neteller. Unfortunately, StarGames also does not accept cryptocurrencies either. If you prefer to use digital currencies or PayPal for your transactions, you will need to consider alternative payment methods provided by the casino. For the most accurate and up-to-date information, it's recommended to review the payment options available directly on the StarGames Casino website.
You can find answers to