StarGames Casino Review - Withdrawal Times, Live Chat, RTP & Reader Opinions

Review by
Last updated June 15, 2025
StarGames Casino is a well-known online gaming platform, recognized for being one of the first online casinos to offer the original Novoline (Novomatic) games, including the famous Book of Ra slot. In this StarGames Casino review, we take a close look at the platform's bonuses, game selection, mobile usability, payment options, and more.
Renowned brand with reputable licensing
Exclusive access to Novomatic games
Exciting tournaments on a regular basis
Flexible and secure financial transactions
Excellent mobile site and apps
No cryptocurrency support
Primarily focused on the German-speaking market
I recommend StarGames Casino as a renowned online gaming platform, celebrated for offering the original Novomatic games. Licensed by the Malta Gaming Authority, StarGames ensures a secure and fair gaming environment for its players. In addition to its exclusive access to Novoline titles, StarGames provides a user-friendly interface, making it easy for players to navigate through its extensive game library. The casino also offers a well-optimized mobile version and dedicated apps, allowing players to enjoy seamless gaming on the go, with secure payment options and responsive customer support.
Terrible
Better than 97% of all casinos.
StarGames Bonus Offers
All the hottest at one place, just for you!

Casino
StarGames

Created by
Novomatic

10 Free Spins
1€ without deposit @ 0.10€ per spin
Welcome Package
100€ Welcome Bonus + 90 Free Spins
10 Free Spins without deposit
1st Deposit
30€ + 30FS
Win rate
95.20%
Payout time
1-2 Days


Casino
StarGames

Created by
Novomatic

30 Free Spins
3€ on 1 deposit @ 0.10€ per spin
1st Deposit Bonus
30€ Welcome Bonus + 30 Free Spins
Percentage
100%
Wagering
20x Bonus
Valid Time
7 Days


Casino
StarGames

Created by
Novomatic

20 Free Spins
2€ on 2 deposit @ 0.10€ per spin
2nd Deposit
20€ Welcome Bonus + 20 Free Spins
Percentage
100%
Wagering
20x Bonus
Valid Time
—

3rd Deposit
50€ Welcome Bonus + 40 Free Spins
Percentage
100%
Wagering
20x Bonus
Valid Time
—


Casino
StarGames

Created by
Novomatic

40 Free Spins
4€ on 3 deposit @ 0.10€ per spin
Screenshots from StarGames

Taken by Jacob Evans on Jan 30, 2025



Rank 0 of 37

Lowest
500GC

StarGames
100€

Highest
100,000GC

"StarGames Casino's bonuses impress with their generous welcome offers and exclusive free spins on popular Novoline slots, providing players with an exciting boost to explore the platform's unique gaming selection."
StarGames Casino Bonus
StarGames Casino offers a variety of bonuses designed to attract new players and reward existing ones. The welcome bonus is particularly appealing, including 100% matched deposit bonus offers and 100 free spins on popular Novoline slots. This bonus provides new players with an excellent opportunity to explore the casino’s game offerings with extra funds.
In addition to the welcome bonus, StarGames frequently updates its promotions, offering reload bonuses, free spins, and cashback deals to keep players engaged.
What makes StarGames' bonus structure unique is its compliance-driven design. The bonuses come with lower wagering requirements (20X) and are tailored to encourage sustainable play rather than aggressive wagering. Overall, StarGames Casino’s bonus system is best suited for players who value legal clarity, stability, and a trusted gaming environment over large promotional incentives.
Exclusive free spins on Novomatic games
Regular promotions and special offers
Low wagering requirements
Limited bonus variety
Region-specific promotions
100% up to 100€
10 Free Spins
Min. Deposit
10€
Wagering
20x Bonus
Valid Time
7 Days
Rank 0 of 37
How to Sign Up at StarGames Casino
Signing up for StarGames Casino is a quick and straightforward process, allowing you to start enjoying their exclusive Novoline games in just a few minutes.
Visit the casino website
Visit the StarGames Casino website and click on the Register button at the top right corner of the homepage.
Enter your details
Fill in your name, date of birth, and email address, and create a secure password.
Select a currency
Enter your contact information and select your preferred currency.
Verify your account
Verify your account by confirming your email address through the link sent to your inbox.
Accept the terms and conditions
Agree to the terms and conditions, then click Complete Registration to finalize your account setup.
Once your account is active, you can make your first deposit to claim the welcome bonus and start playing the popular Novoline slots and other fun games StarGames has to offer.
Rank 0 of 37
Payment Methods at StarGames Casino
StarGames Casino offers secure and convenient payment options, although the selection is somewhat more limited compared to other major online casinos. Players can make deposits and withdraw winnings using traditional methods like credit/debit cards, bank transfers, and popular e-wallets such as Skrill and Neteller. The casino is known for processing payments securely, using advanced encryption technology to protect players' financial information.
One drawback is the lack of cryptocurrency support, which may be disappointing for players who prefer using digital currencies like Bitcoin.
Payment Methods




Crypto is not accepted
Localized payment options
Simple withdrawal process
Advanced encryption to protect financial transactions
No cryptocurrency support
Region-specific payment restrictions
Withdrawal times at StarGames Casino
Withdrawal times at StarGames Casino depend on the method used. E-wallets like Skrill and Neteller are usually processed within 24–48 hours, while credit cards take 2–5 business days and bank transfers up to 7 days. First-time withdrawals may take longer due to identity verification. The casino also enforces a €3,000 monthly withdrawal limit.

Lowest
1-2 Days

StarGames
1-2 Days

Highest
3-6 Hours
Rank 0 of 37
Casino Games at StarGames
StarGames Casino is well-known for its exclusive offering of original Novoline (Novomatic) games, making it a go-to platform for fans of these classic slots. StarGames also offers a variety of other games, including table games like blackjack, roulette, and poker, as well as bingo and live dealer options for those seeking a more immersive experience.
While the focus on Novoline games sets StarGames apart, the casino also provides a balanced mix of slot machines and traditional casino games from various providers, ensuring that there is something for every type of player.
Top Slots
StarGames Casino is renowned for its extensive collection of Novomatic slots. Among its most popular titles is the iconic Book of Ra series, including Book of Ra Deluxe and Book of Ra 6 Deluxe. Other standout games include Lucky Lady’s Charm Deluxe, Sizzling Hot Deluxe, and Dolphin’s Pearl Deluxe, each known for their engaging themes and rewarding features.
In addition to these classics, StarGames offers a variety of other popular slots such as Reel King, Columbus Deluxe, and Captain Venture.
Game Providers




Popular Slots




Exclusive Novomatic slots
Crisp, high-quality graphics
Classic table games
Limited variety beyond Novomatic titles
No demo or free play mode for Novoline slots
StarGames Live Casino
StarGames Casino offers an engaging live casino experience that brings the excitement of a real-life casino directly to your screen. Powered by leading software providers like Evolution Gaming, the live casino section at StarGames features a variety of classic table games, including live blackjack, live roulette, and live baccarat. These games are hosted by professional dealers and streamed in high definition, providing players with an immersive and interactive gaming environment.
The live chat feature enhances the experience by enabling players to communicate with the dealers and other participants in real time, adding a social element to the gameplay.
StarGames Casino Payout Rate (RTP)
StarGames Casino offers competitive payout rates, particularly in its popular Novoline slot games like Book of Ra and Sizzling Hot. The Return to Player (RTP) percentages vary by game - for instance, many of the Novoline slots feature RTPs in the range of 94% to 96%, meaning that over the long term, players can expect to receive back 94 to 96 cents for every dollar wagered. Table games and live casino options at StarGames tend to have higher RTPs, often exceeding 98% in games like blackjack.
StarGames is transparent about its payout rates, providing players with the information they need to make informed decisions.
StarGames Casino Software
StarGames Casino is powered by reputable software providers, with a particular emphasis on the renowned Novoline (Novomatic) games that have become a hallmark of the platform. The casino's software is known for its reliability, smooth performance, and high-quality graphics, providing players with an immersive gaming experience.
In addition to Novoline, StarGames integrates software from other reputable developers, ensuring a well-rounded selection of games beyond the classic slots. StarGames also uses its proprietary software, Greentube, which ensures very high quality of animations and glitch-free execution.

Lowest
94.50%

StarGames
95.20%

Highest
95.85%
Rank 0 of 37
Fairness and Legitimacy
StarGames is a very good casino that ensures a fair and secure gaming environment under the strict regulation of the Malta Gaming Authority (MGA), one of the industry's most trusted licensing bodies. This guarantees compliance with high standards for fairness, security, and responsible gambling.
The casino uses certified Random Number Generator (RNG) technology to ensure all game outcomes are random and unbiased, with regular audits by independent agencies. Strong data protection measures further support its reputation as a safe and trustworthy online casino.
Licensed by the Malta Gaming Authority
Certified RNG technology
Strong security measures
Limited public information on audits
Regional restrictions
StarGames Casino Security
StarGames Casino places a strong emphasis on security, ensuring that players can enjoy a safe and protected gaming environment. Like most casinos, StarGames employs advanced SSL (Secure Socket Layer) encryption technology to safeguard all personal and financial data transmitted between players and the casino’s servers.
In addition to encryption, StarGames is committed to maintaining high standards of data protection and privacy. Star Games also implements robust fraud prevention measures, including identity verification procedures and secure payment processing, to further protect players from potential threats.
StarGames Casino Responsible Gambling Policies
StarGames Casino promotes responsible gambling by providing tools that help players stay in control. Users can set deposit, loss, and wagering limits to manage spending and reduce the risk of overplaying. For those needing a break, self-exclusion options - temporary or permanent - are available through account settings or support.
The casino also features reality checks to remind players of time spent gambling. StarGames supports users facing gambling issues by partnering with trusted organizations like GamCare and Gambling Therapy, offering helpful links and resources.
Rank 0 of 37
Customer Support at StarGames Casino
StarGames Casino offers customer support primarily through email and live chat, with the live chat feature being the most convenient option for players who need immediate assistance. The live chat is available during specific hours, which could be inconvenient for players who have further questions or need assistance outside of standard operating hours.
Additionally, StarGames offers a detailed FAQ section on their website, covering a wide range of common questions, which can be a useful resource for players looking to resolve issues independently.
Localized customer support in multiple languages
Knowledgeable support team
Comprehensive FAQ section
Limited live chat hours
No phone support
How StarGames Casino performs against the competition
See how StarGames performs in various key metrics against all casinos we have reviewed!
Rank 0 of 37
StarGames Casino Apps and Mobile Version
StarGames Casino offers a mobile-optimized website and a dedicated app for Android and iOS devices, providing players with a seamless gaming experience on the go. The mobile version features an intuitive design, allowing easy navigation through the casino’s wide range of games. All popular games, including Book of Ra and Sizzling Hot, are fully optimized for mobile play.
Additionally, the app supports secure mobile payments, allowing players to make deposits and withdrawals directly from their devices with ease. Whether using the StarGames dedicated app or mobile site, players have a seamless and secure gaming experience anytime, anywhere.
Usability of StarGames Online Casino
StarGames Casino offers a user-friendly experience with a clean, intuitive interface and straightforward layout. Clearly marked sections for slots, table games, live casino, and promotions make navigation easy, while the search and filter tools help players quickly find games by type, popularity, or provider.
The site is fully responsive, ensuring that it functions smoothly across desktops, tablets, and mobile devices. Additionally, the website’s fast loading times and reliable performance contribute to a hassle-free gaming experience.
What is unique about StarGames and also widely appreciated by its players is that its games are available in two versions: Flash version and Downloadable version. The flash version can be accessed on the website instantly, whereas the downloadable version is an independent program that can be accessed from the desktop/laptop straightaway.
StarGames Casino FAQs
What is the contact number for StarGames Casino?
StarGames Casino does not list a specific contact number for customer support on their website. Instead, they primarily offer customer support through live chat and email.
How do I close my account at StarGames Casino?
To close your StarGames Casino account, contact customer support via live chat or email. Support may ask for confirmation or provide further steps. Before closing, withdraw any remaining funds and resolve active bets or bonuses, as these may become inaccessible. Once processed, you'll receive a confirmation of closure.
Is StarGames Casino a rip-off/fraud?
StarGames Casino is a long-standing and reputable online casino. It operates under a license from the Malta Gaming Authority (MGA), ensuring high standards of fairness, security, and responsible gambling. The casino uses certified RNG technology for fair game outcomes and maintains transparency through clear terms and published RTP percentages.
Do you have to download software to play at StarGames Casino?
No, you do not have to download any software to play at StarGames Casino. The casino is fully accessible through your web browser on both desktop and mobile devices. You can enjoy all of StarGames’ games, including their popular Novoline slots, directly on the website without the need for any additional downloads or installations.
Can I pay by mobile at StarGames?
Yes, you can pay by mobile at StarGames Casino. The mobile-optimized website and the dedicated mobile app allow you to make deposits and withdrawals directly from your smartphone or tablet. StarGames supports a variety of mobile-friendly payment methods, including credit/debit cards and e-wallets.
Does StarGames Casino accept PayPal or Cryptocurrency?
StarGames Casino does not currently support PayPal and does not accept cryptocurrencies. Instead, players can use a variety of other payment methods, including credit and debit cards and popular e-wallets like Skrill and Neteller.
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