Sunmaker Casino Review - Withdrawal Times, Live Chat, RTP & Reader Opinions
Review by
Last updated April 17, 2025
Sunmaker Casino, established in 2004, offers a vibrant gaming experience with a focus on the German market. It provides both casino and sports betting services, featuring games from Merkur Gaming and others. Known for its bright theme and instant-play functionality, Sunmaker is licensed by reputable authorities like Malta Gaming Authority.
Offers a wide variety of slot games available
Licensed by MGA for trustworthiness
No cashout limits for high rollers' convenience
Low minimum deposit requirements
Good customer support with fair terms
Slow payout processing times can be frustrating
No phone support available for customers directly
My Verdict
Sunmaker Casino offers a diverse gaming experience with slots, table games, and live casino options. It features a strong loyalty program and no cashout limits, appealing to high rollers. Sunmaker is highly rated for safety and fairness, with licenses from Malta and Germany. However, it lacks phone support and has slower payout processing times compared to some competitors.
Outstanding!
Better than 97% of all casinos.
sunmaker Bonus Offers
All the hottest at one place, just for you!
Welcome Package
-
1st Deposit
Win rate
95.00%
Payout time
1-2 Days
Screenshots from sunmaker
Taken by Jacob Evans on Feb 5, 2025
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Lowest
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Highest
90,001$
"I appreciate Sunmaker's cashback program, which offers wager-free rewards."
Sunmaker Casino Bonus
Sunmaker Casino offers a variety of bonuses to enhance the gaming experience. New players can enjoy a welcome bonus, with options like up to €100 or €5 for a minimal deposit, though these are generally restricted to German residents. The casino also features a cashback program where players earn points for every €10 wagered, redeemable without wagering requirements.
Additionally, Sunmaker provides free spins promotions and other loyalty rewards. However, some bonuses come with specific conditions such as 40x wagering requirements for casino games and restrictions on payment methods like Neteller and Skrill. Overall, Sunmaker's bonuses cater to both new and existing players but may have geographical limitations.
No promo codes needed
Low deposit requirements
Cashback without wagering
Limited geographical availability
High rollover requirements
100% up to 0
+0 Free Spins
Min. Deposit
null
Wagering
Maximum Bet
—
Valid Time
—
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How Do I Sign Up to Sunmaker?
Sunmaker Casino offers a straightforward registration process. Before signing up, ensure you are eligible for bonuses, as many are restricted to players in Germany or Switzerland.
Visit the official Sunmaker Casino website via your preferred browser.
Click the yellow "Sign Up" button in the top-right corner of the homepage.
Fill out the registration form with your personal details, including email and password.
Accept the terms and conditions and confirm your account via email verification.
Log in to your account and make a deposit to claim any available bonuses.
After signing up, you can explore Sunmaker's extensive game library and take advantage of its daily promotions and loyalty rewards. Remember to review bonus terms carefully, as wagering requirements and payment method restrictions may apply.
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Payment Methods at Sunmaker Casino
Sunmaker Casino offers a diverse range of payment methods to cater to different needs. For deposits, options include Visa, MasterCard, PayPal, Neteller, Skrill, Paysafecard, Sofortüberweisung (Sofort), GiroPay, and more. The minimum deposit is $1 for some methods but typically starts at $5 for most gateways. Withdrawals can be made via bank transfer, Visa Electron, Visa, Skrill, and Neteller. While there are no fees for most transactions on the casino's end, some payment providers may charge a small percentage. Payments are processed in Euros and may incur conversion charges depending on the recipient's currency. Withdrawal processing times vary from 48 hours for e-wallets to several days for credit cards and bank transfers.
Payment Methods
Crypto is not accepted
Low deposit minimums available
Fast e-wallet withdrawals offered
No transaction fees charged
Limited withdrawal options available
No CashtoCode withdrawals allowed
Withdrawal Times at Sunmaker Casino
Sunmaker Casino offers a variety of withdrawal options with varying processing times. E-wallets like Skrill and Neteller typically take 24 to 48 hours, while credit cards such as Visa and MasterCard require 3 to 5 days. Bank transfers can take up to seven days. The minimum withdrawal amount is €10, and there are no maximum cashout limits, providing flexibility for players. However, some users have reported delays in withdrawals due to account verification issues or technical problems. Generally, Sunmaker aims for efficient payouts but may experience occasional slowdowns due to regulatory or operational factors. Overall, the casino's withdrawal system is designed for convenience but may vary in speed based on the chosen method and individual circumstances.
Lowest
2-5 Days
sunmaker
1-2 Days
Highest
Instant
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Casino Games - Table and Slot Games
Sunmaker Casino offers a diverse selection of games, including slots and table games. The slot collection features popular titles like "Rich Wilde and the Book of Dead," "Vikings," and "Age of Dragons." Additionally, Sunmaker provides a variety of jackpot games such as Mega Moolah and Hall of Gods. For table game enthusiasts, options include Blackjack, Roulette, Baccarat, and several video poker variants like Deuces Wild and Jacks or Better. The live casino section is powered by providers like NetEnt and Evolution Gaming, offering immersive experiences with real-time interaction. Overall, Sunmaker's game library caters to a wide range of player preferences with its mix of classic favorites and modern releases from top software providers.
Game Providers
Popular Slots
+ 16
Unique slots from Merkur Gaming
Progressive jackpots offered
Instant-play features
Limited table game options for players available
No live dealer games currently offered here
Sunmaker Live Casino
Sunmaker Casino does not currently offer live dealer games, contrary to previous reports. Despite past mentions of live casino options, recent updates indicate that these are no longer available. This absence may disappoint players seeking immersive live gaming experiences. However, Sunmaker still provides a diverse range of slots and table games from various software providers. Players can explore other features like instant-play and jackpot games instead. It's advisable to check the casino's website for any future updates on the reinstatement of live dealer options.
Sunmaker Casino Payout Rate (RTP)
Sunmaker Casino offers games with varying Return to Player (RTP) rates. Many slots have RTPs around 95%, such as Cleopatra with an RTP of 95.02%. Some games like Aliens also provide competitive RTPs, though specific figures are not detailed for all titles. The casino's fair play rules and use of licensed software providers ensure that the RTPs are publicly audited and maintained at industry standards, providing players with a transparent gaming environment. Overall, Sunmaker's game selection supports both high and low volatility options to cater to different player preferences.
Sunmaker Casino Software
Sunmaker Casino offers a diverse range of games from multiple software providers. Key partners include NetEnt, Yggdrasil, Microgaming, and Merkur Gaming, which supplies many of the casino's instant-play titles. Other notable providers are Play'n GO, Pragmatic Play, Red Tiger Gaming, and Evolution Gaming for live dealer games. The casino boasts an extensive library with over 47 game providers contributing to its offerings. This collaboration ensures a rich gaming experience with various slots, jackpot games, and table games available to players. Sunmaker's use of these reputable providers enhances the quality and fairness of its gaming environment.
Lowest
91.00%
sunmaker
95.00%
Highest
97.14%
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Fairness and Legitimacy
Sunmaker Casino is recognized for its fairness and legitimacy, holding licenses from reputable authorities like the Malta Gaming Authority and Germany's Gemeinsame Glücksspielbehörde der Länder. It boasts a high Safety Index of 9.3, indicating a strong commitment to player protection and fair gaming practices. The casino's terms and conditions are deemed fair by independent reviewers, with no predatory clauses found during evaluations. Additionally, Sunmaker operates without being listed on any major blacklists, further enhancing its credibility among players. Overall, Sunmaker's adherence to regulatory standards and transparent operations contribute to its reputation as a trustworthy online gaming platform.
Licensed by MGA for trustworthiness
High safety index
No predatory terms in the casino's policies
Limited regulatory oversight in some regions
Few complaints remain unresolved over time
Sunmaker Casino Security
Sunmaker Casino employs robust security protocols to ensure a safe gaming environment. The entire website is protected with SSL encryption, making all data sent from players completely unreadable and secure. This advanced encryption technology safeguards sensitive information such as login credentials and financial transactions. Additionally, Sunmaker adheres to strict regulatory standards due to its licenses from reputable authorities like the Malta Gaming Authority. These measures help protect player data and maintain the integrity of transactions, providing users with confidence in their online gaming experience at Sunmaker Casino. Overall, the casino's commitment to security enhances trust among its players by maintaining a secure platform for all interactions.
Sunmaker Casino Responsible Gambling Record
Sunmaker Casino implements a responsible gambling policy to ensure players engage in safe and controlled gaming practices. The casino provides tools and resources to help manage gambling habits, aligning with industry standards for responsible gaming. Players can set self-imposed limits or suspend their accounts if needed, though specific details on these features are not extensively detailed on the casino's website. Sunmaker also adheres to regulatory requirements by prohibiting underage gambling and ensuring compliance with licensing authorities' guidelines. While comprehensive information about their responsible gaming initiatives is limited, Sunmaker's commitment to player protection is evident through its adherence to licensing standards and general industry practices for promoting safe gaming environments.
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Sunmaker Casino Live Chat and Customer Support
Sunmaker Casino offers customer support primarily through live chat and email. The live chat is available during business hours, typically Monday to Friday, providing prompt responses within minutes. This feature requires players to be logged into their accounts to access it. Outside of these hours, players can use a contact form or send emails to support@sunmaker.com for assistance. Emails are generally replied to within a day or two, making them suitable for more detailed inquiries. Unfortunately, phone support is not available at Sunmaker Casino, which might be a drawback for some users seeking immediate voice communication. Despite this limitation, the casino's support team is well-regarded for its helpfulness and efficiency in resolving player queries during operational hours.
Quick response times
Enhanced user experience
Friendly support staff
No phone support is available for users
Live chat has limited operational hours sometimes
How sunmaker Performs Against the Competition
See how sunmaker performs in various key metrics against all casinos we have reviewed!
Lowest
0
sunmaker
0
Highest
90,001$
Lowest
2-5 Days
sunmaker
1-2 Days
Highest
Instant
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Sunmaker Casino Apps and Mobile Version
Sunmaker Casino does not offer dedicated mobile apps for Android or iOS devices. Instead, players can access the casino through its mobile website using any browser. The mobile site is user-friendly and provides access to a variety of slots, though it lacks table games and live dealer options. Users can create a home screen shortcut to mimic an app-like experience. While the absence of native apps may be disappointing, the mobile site functions well on most devices and offers a seamless gaming experience with good usability and graphics. Overall, Sunmaker's mobile accessibility is convenient but limited by its lack of apps and certain game types.
Usability of the Sunmaker Online Casino
Sunmaker Casino's usability is generally well-regarded, with a user-friendly interface that facilitates easy navigation. The website and mobile version are designed to be intuitive, allowing players to quickly find their preferred games or access support services. However, some users have noted that the desktop version could be more streamlined compared to the mobile site, which is praised for its tidy layout and responsiveness. Known issues include occasional delays in loading certain games or features, but overall feedback suggests a smooth gaming experience with clear graphics and straightforward rules. The UI/UX are particularly good on mobile devices, where the design ensures an enjoyable experience without requiring a dedicated app.
Sunmaker Casino FAQ
What is the contact number for Sunmaker?
Sunmaker Casino does not provide a contact phone number at this time. However, you can reach out to their support team via live chat or email at support@sunmaker.com.
How do I log in to Sunmaker?
To log in to your Sunmaker account, simply click on the "Login" button on their website and enter your email address and password.
Is Sunmaker a rip-off/fraud?
Based on reviews, most players find Sunmaker legitimate and trustworthy. It holds licenses from reputable authorities like Malta Gaming Authority and Germany's Gemeinsame Glücksspielbehörde der Länder.
Do you have to download software to play at Sunmaker?
No, you don't need to download any software to play at Sunmaker Casino. The casino offers an instant-play option accessible through any web browser.
Can I pay by mobile at Sunmaker?
You can make payments using your mobile device through supported methods like PayPal or credit cards via the web browser or app if available.
Does Sunmaker accept PayPal or cryptocurrency?
Yes, you can pay using PayPal among other traditional payment methods like credit cards and bank transfers
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