The Vic Casino Review - Withdrawal Times, Live Chat, RTP & Reader Opinions
Review by
Last updated March 31, 2025
The Vic Casino, inspired by the prestigious Victoria Casino in London, offers a sophisticated online gaming experience with a wide selection of slots, table games, and live dealer options. Licensed by the UK Gambling Commission, it ensures a safe and fair environment for players. The platform combines traditional elegance with modern technology, catering to both new and experienced players.
Large game library
Fully licensed by UKGC
Promotes responsible gaming initiatives
Matched bonus until 3rd deposit
Excellent customer support service
Few payment methods
Players need to remember to select bonus offers
My Verdict
The Vic Casino offers a well-rounded gaming experience with a solid selection of around 800 games, including popular slots and live casino options from top providers. Its reputable licensing and connection to the Rank Group ensure a secure and fair environment for players, making it a reliable choice for both casual and experienced gamers.
However, the lack of a dedicated iOS app and limited live chat hours might be drawbacks for some users. Despite these minor issues, The Vic Casino remains a strong contender in the online gaming market.
Terrible
Better than 97% of all casinos.
The Vic Bonus Offers
All the hottest at one place, just for you!
Welcome Package
200£ Welcome Bonus + 100 Free Spins
1st Deposit
100£ + 20FS
Win rate
95.50%
Payout time
1-3 Days
1st Deposit Bonus
100£ Sign up bonus + 20 Free Spins
Percentage
100%
Wagering
50x b&d
Valid Time
7 Days
Casino
The Vic
Created by
Multiple
20 Free Spins
2£ on 1 deposit @ 0.10£ per spin
2nd Deposit
50£ Sign up bonus + 30 Free Spins
Percentage
50%
Wagering
50x b&d
Valid Time
7 Days
Casino
The Vic
Created by
Multiple
30 Free Spins
3£ on 2 deposit @ 0.10£ per spin
3rd Deposit
50£ Sign up bonus + 50 Free Spins
Percentage
50%
Wagering
50x b&d
Valid Time
7 Days
Casino
The Vic
Created by
Multiple
50 Free Spins
5£ on 3 deposit @ 0.10£ per spin
Screenshots from The Vic
Taken by Jacob Evans on Jan 30, 2025
Rank 0 of 29
Lowest
0
The Vic
200£
Highest
90,001$
"I appreciate how The Vic Casino tailors its VIP program to reward loyalty, offering personalized bonuses that truly enhance the gaming experience for regular players."
The Vic Casino Bonus
The Vic Casino offers a competitive range of bonuses designed to enhance the gaming experience. New players can take advantage of a generous welcome package, typically including a match bonus on their first deposit and free spins on selected slots.
The casino also features ongoing promotions like cashback offers and reload bonuses, providing regular incentives for existing players. Additionally, The Vic Casino rewards loyal customers with a VIP program, offering exclusive perks such as personalized bonuses and faster withdrawals, ensuring continuous value for frequent players.
Generous welcome package
Regular promotions
VIP program offers exclusive perks
Wagering requirements can be high
Some bonuses are slot-specific
100% up to 200£
+100 Free Spins
Min. Deposit
20£
Wagering
50x b&d
Maximum Bet
5£
Valid Time
7 Days
Rank 0 of 29
How do I sign up for The Vic Casino?
Signing up for The Vic Casino is a straightforward process that takes only a few minutes. Ensure you have your personal details and identification ready before you begin.
Visit The Vic Casino Website
Go to The Vic Casino’s homepage and click on the “Sign Up” button.
Enter Your Details
Provide your full name, email address, and create a secure password.
Verify Your Email
Check your inbox for a confirmation email and click the link to verify your account.
Provide Additional Information
Complete the registration form with any additional details required, such as your date of birth and contact information.
Submit Identification
You may need to upload a valid ID to verify your identity before withdrawing funds.
After completing the registration, you’re ready to make your first deposit and start playing. Keep in mind that The Vic Casino may require ID verification for withdrawals, so it’s a good idea to have your identification documents handy. If you encounter any issues during the process, customer support is available to assist you.
Rank 0 of 29
Payment Methods at The Vic Casino
One of the huge benefits of The Vic casino is that they support all of the current common payment methods that the majority of the big online casinos support. The payment methods available are as follows:
- VisaVisa is one of the most commonly accepted debit cards across the globe. You can use your Visa card to both deposit and withdraw in euros or GBP. The minimum deposit and withdrawal amount for Via is £5.[/sub]
- MastercardMastercard is a little less common so it is a nice benefit that The Vic casino accept it. The same as Visa, you can deposit and withdraw and the minimums are £5.[/sub]
- PaySafe CardA Paysafecard is a pre-paid card that can be used to deposit only, and the deposit minimum is £5.[/sub]
Payment Methods
Crypto is not accepted
Supports multiple common payment methods
Low minimum deposit and withdrawal amount of £5
Quick withdrawal
Paysafecard can only be used for deposits
Limited currency options to euros and GBP
Withdrawal Times at The Vic Casino
The Vic casino does not place any hold on withdrawals. Obviously, if you have played using The Vic bonus offers or promotional funds you will need to meet the wagering requirements before you can withdraw.
You also might be able to play games and make deposits under certain registration conditions, but you might need to provide further ID if you wish to withdraw. The good thing is, however, that the withdrawal is instant. Once you make the withdrawal request, the funds should be credited to your chosen withdrawal method within 10 minutes.
If the withdrawal time does take any longer, this is more than likely due to being because of holds made by your payment provider, and not the casino.
Lowest
2-5 Days
The Vic
1-3 Days
Highest
Instant
Rank 0 of 29
The Vic Casino Games - Slots and Table Games
The Vic Casino boasts a unique selection of gaming delights that cater to a wide audience of players. With an expansive library of slot machines, players can dive into a world where themes range from historical epochs to fantastical realms, each slot equipped with distinct bonuses, engaging animations, and the potential for hefty payouts.
Beyond the whirl of the slots, The Vic's assortment of table games stands as a testament to its commitment to gaming excellence. From the tactical depths of poker and the rapid-fire decision-making of blackjack to the spin of the roulette wheel and the strategic play of baccarat, there's a game for every intellect and risk appetite.
Adding to its allure, The Vic features exclusive tables and a high-stakes area for those seeking more personalized and elevated gameplay.
>Moreover, its live dealer offerings transport players to a virtual casino floor, complete with professional dealers and real-time interactions, bridging the gap between traditional and online play in a seamless fusion of entertainment and sophistication.
Game Providers
Popular Slots
+ 1
Expansive library of slots
Exclusive tables for personalized gameplay
Live dealer games offer real-time interactions
High-stakes area may not suit casual players
Limited variety in niche table games
The Vic Live Casino
The live casino section at The Vic Casino offers a sophisticated and immersive experience, reflecting the ambiance of its famous land-based counterpart, the Grosvenor Victoria Casino in London. Powered by top-tier providers like Evolution Gaming, the live casino features a variety of classic table games such as blackjack, roulette, and baccarat.
Players can also enjoy live poker variants and popular game shows like "Deal or No Deal" and "Dream Catcher." The live dealer games are streamed in high definition, ensuring a seamless and engaging experience.
Professional dealers and real-time interactions enhance the authenticity, making players feel as though they are in a physical casino. Additionally, The Vic Casino offers exclusive tables and high-stakes options, catering to both casual players and high rollers.
This section is particularly well-suited for players who appreciate the social aspect of gaming and the thrill of live-action play. The combination of top-quality software, a variety of game options, and professional dealers makes The Vic's live casino a standout feature.
The Vic Casino Payout Rate (RTP)
Although there is not a "general" audited RTP that gives an average across The Vic online casino, they do carry a number of slot games and live casino games with great RTP's. For example, the popular Cleopatra slot is a 95.02% RTP.
The RTP's for each individual game or live game or slot vary. If you are keen to know the RTP for the live casino game or the particular slot you wish to play, you can contact The Vic customer services using their live chat or their email support.
The Vic Casino Software
The Vic use Evolution gaming to power their live casino. Evolution Malta Holdings Limited and Evolution Gaming Malta Limited are licensed and regulated in Great Britain by the UK Gambling Commission under account numbers 41655 and 39002.
They are very widely well-known in the industry and in the last couple of years they have been making huge strides towards making their live casino experience as realistic as possible.
For some of their slots, The Vic casino also uses IGT. IGT holds more than 450 global gaming licenses. They are also one of the most well-known gaming software providers in the industry
Lowest
91.00%
The Vic
95.50%
Highest
97.14%
Rank 0 of 29
The Vic Casino Fairness and Legitimacy
The Vic casino is licensed and regulated by The Gambling Commission under licence 38750 for GB customers. There is not audit information on site however this may be because they are part of Grosvenor.
For customers not playing in the UK, they are licensed and regulated by The Alderney Gambling Control Commission (licences 13 C1 & C2) for non-GB customers playing on our online site. The Vic is part of the Rank Group.
Licensed by the UK Gambling Commission
Additional licensing from AGCC
Part of the reputable Rank Group
Lack of detailed audit information available
Limited transparency about fairness testing
The Vic Casino Security
The Vic have a very robust privacy policy. They clearly set out in their privacy policy on their website how they store and use your information.
They work with very credible financial institutions to keep your payment details safe such as Barclays and Paysafe. You are able to change your privacy preferences if you wish to.
Rank 0 of 29
The Vic Casino Live Chat and Support Options
The Vic have a number of different options for support if you have a question or need help with their online casino. You can telephone their customer services line (the number is on their website) from 8am to 8pm each day if you need something urgent.
You can also access the live chat function from 8am to 10.30pm each day, from the link on the website. If you have a query that is not necessarily urgent, then you can email their customer support department.
Convenient live chat accessible from the website
Phone support available for urgent inquiries
Email support for non-urgent issues
Customer support not available 24/7
Live chat limited to specific hours
How The Vic Performs Against the Competition
See how The Vic performs in various key metrics against all casinos we have reviewed!
Lowest
0
The Vic
200£
Highest
90,001$
Lowest
2-5 Days
The Vic
1-3 Days
Highest
Instant
Rank 0 of 29
The Vic Casino Apps and Mobile Version
The Vic Casino offers a solid mobile experience primarily through its Android app and a well-optimized mobile browser version. While there is no dedicated iOS app, iOS users can still enjoy a seamless experience by accessing the site through their mobile browsers.
The Android app provides full access to all games, account settings, and promotions, making it convenient for gaming on the go. Overall, the mobile platform is user-friendly, with smooth navigation and quick load times, ensuring a quality gaming experience across devices.
Usability of the Online Casino
The Vic Casino's usability is designed to be both intuitive and user-friendly, catering to players of all experience levels. The website features a clean and modern interface with easy navigation, allowing users to quickly find their preferred games, access promotions, and manage their accounts.
The game lobby is well-organized, with categories such as slots, table games, live casino, and more, making it simple for players to browse through the selection or use the search function to locate specific titles. The mobile version of The Vic Casino is equally impressive, offering a seamless experience across various devices, whether accessed via the Android app or a mobile browser.
The site's design and layout remain consistent, ensuring that users can transition smoothly between desktop and mobile play without losing any functionality or ease of use. The fast load times and responsive design further enhance the overall usability, making The Vic Casino an accessible and enjoyable platform for online gaming.
The Vic FAQ
What is the contact number for the The Vic Casino?
The contact telephone number is 0800 086 8457 (Toll-Free) or 0203 608 6669.
How do I log in to The Vic Casino?
If you are an existing member of The Vic casino then you can log in fairly conveniently from the homepage. The home page has two bubbles in the top right-hand corner one for “log in” and one for “registering”. Just select login and add in the details you provided at registration.
How do I close my account at The Vic Casino?
You can close your account at any time by contacting the customer support department. If you have adhered to the terms and conditions throughout your time being registered with The Vic casino, then you will be eligible to receive back the full balance in your account.
Is The Vic Casino a rip off/fraud?
The Vic are part of Grosvenor casinos, who are a very long-standing and well-known casino brand. They also have a bricks and mortar casino in London, so it is fair to say that The Vic is a legitimate casino with positive reviews across the online casino community.
Do you have to download software to play at The Vic Casino?
You do not need to download any software to play at The Vic casino. You can just log in and access all of the slots and the casino games via the website, without the need to download anything.
Can I pay by mobile at The Vic Casino?
Yes – you can. If you access the mobile version of The Vic, then you can use all of the same features and functionalities that you have available on the desktop website. This includes making payments and taking advantage of the bonus offers and promotions.
Does The Vic Casino accept Paypal or Cryptocurrency?
Not only does The Vic accept PayPal, but you can actually use PayPal as a payment method to both deposit and withdraw. The minimum amount for both is £5. One thing that might be worth noting, there might not be restrictions from the actual casino if you are making a large withdrawal but sometimes PayPal can flag these transactions as suspicious so this may happen.
There may also be issues with claiming your deposit bonus after a PayPal deposit, but contacting support before you play online with it should be enough to clear that up.
How’s the game variety at The Vic online casino?
The Vic Casino offers around 800 games, including popular slots, table games, and live casino options from top providers like NetEnt, Microgaming, and Evolution Gaming. The game variety caters to diverse player preferences.
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