PROS v CONS AT The Vic Casino
- No Bonus Codes needed for The Vic bonus offers
- Fully licensed by UK gambling commission
- Promotes responsible gaming initiatives
- Matched bonus until 3rd Deposit
- Few Payment Methods
- Have to remember to select bonus offers
- Fairly new in the market
The Vic supports all of the common banking options like Visa, Mastercard, PayPal and Paysafecard. One of the great things about The Vic is that they support immediate withdrawal
The Vic has a great live casino feature for playing games like roulette, which is powered by one of the most well-known gaming software providers, Evolution gaming.
If you wish to talk about something like The Vic Slots or The Vic Bonus then the live helpchat is available from 8am to 10.30pm. You can also email them 24/7.
The Vic has many different slots available like Cleopatra 2 and Gonzo's Treasure.
Another positive about The Vic is that they have many bonus offers and promotions, not just for new players, but for existing ones also.
Get up to £200 in Bonuses & 100 Free Spins on your first 3 deposits
Everything You Need To Know About The Vic Casino
The Vic PAYOUT RATE
Although there is not a “general” audited RTP that gives an average across The Vic online casino, they do carry a number of slot games and live casino games with great RTP’s. For example, the popular Cleopatra slot is a 95.02% RTP. The RTP’s for each individual game or live game or slot vary. If you are keen to know the RTP for the live casino game or the particular slot you wish to play, you can contact The Vic customer services using their live chat or their email support.
The Vic Casino SOFTWARE
The Vic use Evolution gaming to power their live casino. Evolution Malta Holdings Limited and Evolution Gaming Malta Limited are licensed and regulated in Great Britain by the UK Gambling Commission under account numbers 41655 and 39002. They are very widely well-known in the industry and in the last couple of years they have been making huge strides towards making their live casino experience as realistic as possible.
For some of their slots, The Vic casino also uses IGT. IGT holds more than 450 global gaming licenses. They are also one of the most well-known gaming software providers in the industry
PAYMENT METHODS AT The Vic
One of the huge benefits of The Vic casino is that they support all of the current common payment methods that the majority of the big online casinos support. The payment methods available are as follows:
WITHDRAWAL TIMES AT The Vic
The Vic casino does not place any hold on withdrawals. Obviously, if you have played using The Vic bonus offers or promotional funds you will need to meet the wagering requirements before you can withdraw.
You also might be able to play games and make deposits under certain registration conditions, but you might need to provide further ID if you wish to withdraw. The good thing is, however, that the withdrawal is instant. Once you make the withdrawal request, the funds should be credited to your chosen withdrawal method within 10 minutes.
If the withdrawal time does take any longer, this is more than likely due to being because of holds made by your payment provider, and not the casino.
The Vic Casino LIVE CHAT AND CUSTOMER SUPPORT
The Vic have a number of different options for support if you have a question or need help with their online casino. You can telephone their customer services line (the number is on their website) from 8am to 8pm each day if you need something urgent. You can also access the live chat function from 8am to 10.30pm each day, from the link on the website. If you have a query that is not necessarily urgent, then you can email their customer support department.
The Vic RESPONSIBLE GAMBLING RECORD
The Vic have a good responsible gambling record. As well as having links to Gamstop and Gamcare and other organisations on their website. They also have a responsible gambling toolkit that includes deposit limits which can be capped by day, week or month. The casino also has session reminders to remind customers how long they have been playing with the option to lock the account and take a break.
The Vic Casino SECURITY
The Vic have a very robust privacy policy. They clearly set out in their privacy policy on their website how they store and use your information. They work with very credible financial institutions to keep your payment details safe such as Barclays, Paysafe and Paypal. You are able to change your privacy preferences if you wish to.
The Vic FAIRNESS AND LEGITIMACY
The Vic casino is licensed and regulated by The Gambling Commission under licence 38750 for GB customers. There is not audit information on site however this may be because they are part of Grosvenor.
For customers not playing in the UK, they are licensed and regulated by The Alderney Gambling Control Commission (licences 13 C1 & C2) for non-GB customers playing on our online site. The Vic is part of the Rank Group.
The Vic Casino TERMS AND CONDITIONS
If you read any The Vic Review, you will probably find that the ease of use of the website and how conveniently located all of the information is has become one of the main things people like about the casino. Like all online casino’s, if you are looking for the terms and conditions they are at the bottom of the page.
Each of the different subjects under the terms and conditions are numbered so you can jump to the subject you are looking for. Another benefit here is that they have a few little pages with info like “FAQ’s” and “Banking” that are less content-heavy than terms and conditions and can help you find info quickly.
FAQ
How do I sign up to The Vic Casino?
Signing up to The Vic online could not be easier. You can either log on to their website and sign up from the homepage, or you can sign up from the promotions page if you are looking at them at the time. All you need to do is go to the registration page and confirm a few details like your name and email address. Once you do this, you will get an email to confirm your email is correct then you are ready to deposit. It is worth noting you may need to provide ID to either register or withdraw.
What is the contact number for The Vic Casino?
The contact telephone number is 0800 086 8457 (Toll-Free) or 0203 608 6669.
How do I log in to The Vic Casino?
If you are an existing member of The Vic casino then you can log in fairly conveniently from the homepage. The home page has two bubbles in the top right-hand corner one for “log in” and one for “registering”. Just select login and add in the details you provided at registration.
How do I close my account at The Vic Casino?
You can close your account at any time by contacting the customer support department. If you have adhered to the terms and conditions throughout your time being registered with The Vic casino, then you will be eligible to receive back the full balance in your account.
Is The Vic a Rip Off/Fraud?
The Vic are part of Grosvenor casinos, who are a very long-standing and well-known casino brand. They also have a bricks and mortar casino in London, so it is fair to say that The Vic is a legitimate casino with positive reviews across the online casino community.
Do you have to download software to play at The Vic Casino?
You do not need to download any software to play at The Vic casino. You can just log in and access all of the slots and the casino games via the website, without the need to download anything.
Can I pay via my mobile device at The Vic Casino?
Yes – you can. If you access the mobile version of The Vic, then you can use all of the same features and functionalities that you have available on the desktop website. This includes making payments and taking advantage of the bonus offers and promotions.
Does The Vic Casino accept PayPal?
Not only does The Vic accept PayPal, but you can actually use PayPal as a payment method to both deposit and withdraw. The minimum amount for both is £5. One thing that might be worth noting, there might not be restrictions from the actual casino if you are making a large withdrawal but sometimes PayPal can flag these transactions as suspicious so this may happen.
There may also be issues with claiming your deposit bonus after a PayPal deposit, but contacting support before you play online with it should be enough to clear that up.
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