Are There Any Negative Customer Reviews?
The online gaming industry is full of casinos, each claiming to be the best and most legitimate in the game. So, how can you tell whether the casino is as good as it says it is? You can start by doing research on what other existing users have to say about the casino. In most cases, people will want others to know when a site is legitimate and provides good services. If there are plenty of complaints about the same or different aspects of the casino, you may not want to join the bandwagon.
Thunderpick Casino reviews can be found on verified and trusted casino review sites where existing customers can freely speak about their experiences and rate the site. The star rating is the most popular, with 5 being the highest and the lowest is 1 star. We found that Thunderpick Casino has a 3.8-star review, with more than half of its existing users rating it as a 5-star platform.
Most complaints are about the casino not having a downloadable app. This is, however, not a major problem as the casino offers a browser-based app that works seamlessly to make the site available to Thunderpick Casino mobile users. There have also been a few issues with customers saying they were locked out of their accounts, especially after depositing funds. The good thing is that Thunderpick Casino has publicly addressed the account-blocking issue on different platforms.
Thunderpick Casino is quite keen on the KYC policy, and most of the blocked accounts were due to a verification failure. After customers provide the relevant KYC documentation, their accounts are unblocked, and they can enjoy the games, make deposits and withdrawals. The mark of quality for any online casino is that they address any issues affecting the customers in a timely and professional manner, as Thunderpick Casino does.
