Vegas Gems Casino Review - Withdrawal Times, Live Chat, RTP & Reader Opinions

Review by
Last updated March 20, 2025
Vegas Gems sweeps casino is one of the most trusted platforms in this sector. It is a social casino that offers hundreds of Vegas Gems slots, casino-style games, convenient baking methods, round-the-clock customer support, and some of the most generous casino bonuses. Keep reading for a detailed Vegas Gems sweepstakes casino review.
Hundreds of casino-style games
Free play without any financial commitments
Chance to win real money prizes
Attractive bonuses and promotional offers
Great social experience
Limited live casino gaming options
No mobile app
My Verdict
Vegas Gems Casino is a sweepstakes-based gaming platform that offers players the excitement of casino-style games with the opportunity to win real cash prizes legally. The site features a broad selection of games, including slots, table games, and progressive jackpots. Sweeps coins can be earned through daily bonuses, promotions, and special giveaways, allowing players to enjoy the games without having to make direct purchases. Vegas Gems also prioritizes fairness and security, providing a safe and reliable gaming experience for all users.
Average
Better than 10% of all casinos.
Vegas Gems Bonus Offers
All the hottest at one place, just for you!
Welcome Package
1,000SWP$ Welcome Bonus
1st Deposit
1,000SWP$
Win rate
94.50%
Payout time
1-3 Days

1st Deposit Bonus
1,000SWP$ Sign up bonus
Percentage
—
Wagering
—
Valid Time
—

Screenshots from Vegas Gems

Taken by Joshua Rawlings on Jan 30, 2025



Rank 26 of 29

Lowest
0

Vegas Gems Casino
1,000SWP$

Highest
18,330,000SWP$

"Vegas Gems Casino offers numerous bonuses, from tiered welcome offers to loyalty perks, ensuring players always have exciting opportunities to earn more sweeps coins and cash prizes."
Vegas Gems Casino Bonus
Bonuses are the core foundation on which sweepstakes casinos operate. The only way clients are able to play casino-style games for free is through the free bonuses offered by sweepstakes casinos. During my time on the platform, I found several types of amazing Vegas Gems Casino bonuses including a welcome bonus of up to 1000SWP$ gems that you can collect from the treasure chest. The chest rewards clients with a random number of gems as the welcome offer, from 0.4 up to 1,000. Therefore, your welcome bonus will depend on your luck when you open the welcome chest.
There is also a first purchase bonus that you get when you purchase shards. The bonus grants you 50% in extra gems. There are also daily bonuses for all clients at Vegas Gems and tournaments that players can participate in for a chance to win amazing prizes and bonuses.
Tiered welcome bonus
Treasure chests with free gems
Special events and rewards for loyal players
Limited variety of bonus types
Limited bonus carryover
100% up to 1,000SWP$
+0 Free Spins
Min. Deposit
null
Wagering
—
Maximum Bet
—
Valid Time
—
Rank 18 of 29
How do I sign up to Vegas Gems Casino?
Joining Vegas Gems Casino is quick and easy. You only need to have a valid email address and be of legal age to participate in sweepstakes gaming.
Visit the casino website
Go to the Vegas Gems Casino website and click on Join Now.
Create log-in credentials
Enter your email and choose a strong password.
Enter your details
Provide your personal details, including your full name, date of birth, and address.
Verify your account
Confirm your registration by clicking the verification link sent to your email.
Explore the casino
Log in to your new account and start enjoying the games and bonuses.
After signing up, you’ll immediately have access to daily bonuses and exciting promotions. Make sure to explore all the available offers to maximize your sweeps coins and take full advantage of the platform's features.
Rank 26 of 29
Payment Methods at Vegas Gems Casino
The core of social casino models is free-play. This means that you do not need to deposit any real money to play casino games at Vegas Gems. Therefore, you cannot deposit money as you would at a standard online casino. However, you can use regular deposit methods to purchase coin packages at Vegas Gems. You can purchase the coins for as little as $4.99 to as much as $999.99. Below are some payment methods you can use for coin purchases at Vegas Gems sweepstakes casino:
- Visa
- Mastercard
- Cryptocurrencies
These payment option offers instant purchases. This means that you do not have to wait for processing times to end. Also, there are no fees attached to these methods. So, if you want to purchase coins worth $4.99, you need not spend any additional money in the form of processing feeds.
When it comes to withdrawals, since you do not play with real money at Vegas Gems, you do not withdraw winnings from the platform. However, you can redeem your winnings (gems) for real money and other cash prizes. One gem is worth one dollar. The minimum number of gems you can redeem is 100 and the maximum is 2,500 per day. You can use the following redemption methods at Vegas Gems:
- Bank transfers – There are no fees but redemptions may take up to a week to process
- Cryptocurrencies (Ethereum, Litecoin, Bitcoin, and USDT) – There are some processing fees attached to the redemptions and they usually differ depending on the type of cryptocurrency.
Payment Methods
Crypto is not accepted
Prepaid card compatibility
Fast credit/debit card processing
Cryptocurrency support
Limited payment options
Cash prize redemptions can take several days to process
Prize Redemption Times at Vegas Gems Casino
The processing times and limits for the coin purchases and redemptions at Vegas Gems differ depending on the payment method you choose. For coin purchases, Vegas Gems has made sure that there are no processing times. All the purchases are instant, regardless of the payment method you choose.
On the other hand, the processing times for the coin redemptions differ from one method to the next. There are also maximum and minimum coin purchase and redemption limits. Regardless of the payment method you choose, the minimum coin purchase amount is $4.99, while the minimum redemption amount is $100. The maximum coin purchase is set at $999.99, while the maximum you can redeem per day is $2,500.

Lowest
1-3 Days

Vegas Gems Casino
1-3 Days

Highest
Instant
Rank 27 of 29
Vegas Gems Casino Games - Slots, Table Games and Sweeps Games
I was amazed that Vegas Gems offers over 700 casino-style games. There are games ranging from slot games to table games, jackpot and other exclusive or original titles. These games are provided by some of the top and most reputable studios like Pragmatic Play. This implies that the games are high-quality, with outstanding graphics and enticing mechanics. It is also worth mentioning that all Vegas Gems games are provably fair.
The seamless Vegas Gems website design makes it easy for clients to locate their favorite games. There is a filtering tool that allows clients to browse through the hundreds of games more conveniently. All the Vegas Gems casino games can be accessed through mobile and desktop devices, even without an app or any downloadable software.
A significant part of the casino games offered at Vegas Gems are slots. I found about 500 or more slots available for free play at Vegas Gems. The sweeps slot games offer high-quality graphics, exciting mechanics, unique themes, and other fantastic features. This social casino also offers several unique-themed slots that are designed by in-house developers. These are slots that you will not find on any other gaming platform. Vegas Gems sweepstakes casino also features a variety of jackpot games. Some of the slots also have progressive jackpots. They give players a chance to win big prices. There is a separate section on the Vegas Gems website for jackpot and progressive jackpot slots that makes it simple for players to find their favourite titles from top providers.
Besides the slots and progressive jackpot slots, I also found an impressive range of table games available at Vegas Gems sweepstakes casino. This is pretty outstanding because table games are not commonly available at social casinos. For this reason, I believe Vegas Gems is a unique platform with amazing and worthwhile offerings. At Vegas Gems sweepstakes casino, there is a variety of classic table games including blackjack, baccarat, and roulette. They are also available in several varieties. This provides players with a real casino experience without any real-money risks. The table games are separated in а different section. This makes it easy for clients to find the games.
As if the hundreds of slots, table games, and live dealer games were not enough, Vegas Gems goes a step further to provide players with original titles. There are unique Vegas Gems games that are developed by an in-house team. Some originals that I enjoyed on the platform include Coin Flip (the most beloved Vegas Gems game), Crash, Wheel, Scratchcard, Unboxing, and more. These games are not only fun, but they allow you to interact with other players. There is a specific section for these games. So, if you want to try them out, you can easily locate them. Furthermore, there are crash games and scratchcards available at this online social casino.
Game Providers

Popular Slots




+ 2

Exclusive gem-themed slots
Progressive jackpots
Frequent game updates
Limited live dealer games
Repetitive themes and game mechanics
Vegas Gems Live Casino
Some table games at Vegas Gems are also available in live versions. I had a lot of fun at the live casino section that provides clients with an interactive gaming experience. There is a handful of live games available at Vegas Gems sweepstakes casino. This is also very impressive as many social casinos do not offer live dealer games.
Vegas Gems Casino Return to Player Rate (RTP)
The Vegas Gems official website does not state the specific RTP for their games. However, each game has a specific RTP, which is determined by the software provider and the online casino. For instance, there are some games by Pragmatic Play with an RTP of up to 99%, and others with RTPs of around 85%. This information is available for players to see on the website in the descriptions for each of the games.
Vegas Gems Casino Software
This online social casino, unlike most, has partnered with leading industry software providers to offer clients the best games. Thanks to these partnerships, there are classic games like Gates of Olympus, Big Bass Bonanza, Lazy Monda, Book of Doom, Wilds of Fortune, Starlight Princess, the Dog House, and more. On the platform, I was able to play games from top studios like:
- Pragmatic play – One of the most reputable and leading video slot and table game providers in the iGaming sector. This studio also develops live casino games. Pragmatic play games are known for their quality, immersive, and responsible gaming experience.
- Belatra – With decades of experience, this is a leading casino slots provider. The software studio produces slots, video poker, and roulette games for online casinos. This platform was established in 1993.
- Betsoft – An international software provider that specializes in creating 3D slots. Its games are proven to offer high production values and interactive features.
Thanks to the partnership with top software providers, Vegas Gems sweepstakes casino provides clients with high-quality games. It is worth mentioning that Vegas Gems also has in-house developers that have created amazing original game titles.

Lowest
94.00%

Vegas Gems Casino
94.50%

Highest
97.00%
Rank 26 of 29
Vegas Gems Fairness and Legitimacy
Vegas Gems is a legitimate gaming platform. The first proof of this is the fact that the site is allowed to operate legally in more than 45 states in the US. This implies that Vegas Gems complies with the rules that the US states has put in place for sweepstakes casinos.
Furthermore, this social casino is owned and operated by a legal and legitimate company with a good track record in the iGaming space. JSP Media Holdings LLC is the company behind this online casino. This company is fully licensed and registered. When it comes to fairness, Vegas Gems also stands out. Most of the games offered by Vegas Gems are provided by top software providers like Pragmatic Play and Betsoft.
Therefore, these games use Random Number Generators to determine their outcome. This is an indicator that Vegas Gems is a fair gaming platform. This means that you can confirm that the game outcomes are random once the results are out. This feature is provided thanks to the blockchain technology associated with crypto gambling.
Legal across most states
Transparent bonus system with clear rules
Efficient anti-fraud protocols
No regular updates on fairness testing
Lack of player advocacy
Vegas Gems Casino Security
I was very happy to find that Vegas Gems goes above and beyond to create a safe gambling experience. There are protocols like SSL data encryption that help protect the clients’ information from prying eyes. The platform holds a valid SSL certificate, which you can prove from the official website. This site also provides some secure payment methods like cryptocurrencies that promote anonymity when playing on the platform. When it comes to licensing, this social gambling site does not have a standard license like ordinary online casinos.
However, this online casino is owned and operated by JSP Media Holdings, which is a legally licensed and registered company. It also meets all the legal requirements to operate in most of the states in the US. Thisplatform operates legally in over 45 states in the US.
Vegas Gems Casino responsible gambling record
Vegas Gems is committed to endorsing responsible gaming. The site works and provides resources to ensure that clients can enjoy gaming while remaining fully aware of the risks involved with casino gaming and finding ways to remain in control. To promote responsible gaming, Vegas Gems provides the following tools:
- Tracking – Vegas Gems provides players with tools for tracking the amount they spend on coin purchases, the time spent playing the casino games, and more.
- Self-exclusion options – clients have the option to exclude themselves voluntarily from playing on the site if they start losing control. You can go to the profile section and choose a self-exclusion period. During the self-exclusion period, you will not be able to access the site and play any of the games.
- Exclusion for unregistered players – players without accounts can also exclude themselves from the platform by sending an email to the social casino with your details like your name, residence, email, and age. This means that you will not be able to create an account or play at Vegas Gems at any time.
- Permanent account closure – you can also choose to close down your account permanently by contacting the support team via live chat or email.
Rank 26 of 29
Vegas Gems Casino live chat and customer support
I was able to reach customer representatives using different customer support channels:
- Chat - There is a chat button at the bottom right corner of the website. If you want to talk to a representative, you just have to click on the chat button. Responses may take up to a maximum of 24 hours. Unfortunately, this social casino does not have a live chat with instant responses.
- Email – You can also send an email to the Vegas Gems support team. Responses for emails are usually sent within 24 hours.
The response times for the Vegas Gems customer support differ depending on the channel. For instance, if you use email support, you can expect responses within 24 hours. On the other hand, if you use the chat button, you can expect responses within a couple of hours to 24 hours. At the moment, Vegas Gems does not offer a customer support channel that provides instant responses. When it comes to effectiveness, both support channels for Vegas Gems are effective. The representatives are trained to provide helpful information and responses. They are also polite and have sufficient knowledge about the casino.
Customer service through multiple channels
Efficient support ticket system
Well-organized FAQ section
Customer support is not round the clock
No phone support
How Vegas Gems Performs Against the Competition
See how Vegas Gems performs in various key metrics against all casinos we have reviewed!
Rank 27 of 29
Vegas Gems Casino Apps and Mobile Version
At Vegas Gems Casino, mobile users can dive right into the action through the mobile site, which is accessible directly from any web browser on iOS or Android devices. This site allows for easy navigation, enabling players to quickly access games, bonuses, and account settings.
Although there is no standalone mobile app, the mobile site fully replicates the desktop experience, including quick access to games, secure transactions, and responsive gameplay. Games load quickly, and the platform is optimized for touchscreens, making it easy to spin slots or play table games on the go.
Usability of Vegas Gems Sweepstakes Casino
Thanks to the fantastic design of the Vegas Gems website, navigating the platform is quite easy. When I opened the website, the first thing I noticed was the black, purple, and white color scheme, which is sleek, modern, and friendly to the eyes. I was also happy with the simple layout. The sign-up button is located at the top right side of the screen. There is also an icon for games where they are organized depending on the type of game. At the bottom of the page, there are links to pages for terms and conditions, responsible gaming, support, and more.
The only thing I did not like during my Vegas Gems casino review was that the site does not have a search bar. This is quite unfortunate because a search bar usually makes it easy for clients to locate different offerings, like specific game titles. You should know that you can easily play and have fun at Vegas Gems on different devices like desktops, mobiles, and tablets. The platform is accessible on Android and iOS device without needing an installable app.
Vegas Gems Sweepstakes Casino FAQs
How to get free coins at Vegas Gems Casino?
It is easy to get your free coins - shards and gems - by claiming the Vegas Gems casino legit bonuses offered by the site. For instance, if you are a newbie, you can open the welcome chest for your welcome offer. You can also participate in tournaments and take advantage of the other numerous promotions.
You can also get the coins by just logging in to your account at least once every day. This will help you earn shards and gems. You also get gems when you purchase coins using real money. The offer helps you increase your winning capital on the platform. The more you play, and the more you spend, the higher the amounts of free coins you can get at Vegas Gems.
How do I close my account at Vegas Gems Casino?
If you want to close your Vegas Gems account, whether it is permanently or temporarily, you have to send an email to the support team highlighting why you want to have your account closed. The staff will either shut down your account for a specified period or close it down permanently, depending on your request.
Is Vegas Gems a rip-off/fraud?
Vegas Gems is not a fraudulent platform. It is a legitimate site that complies with all the rules on how sweepstakes casinos operate. It is also owned and operated by a legitimate company. Furthermore, it is affiliated with legitimate and credible software providers and has numerous positive reviews.
Do you have to download software to play at Vegas Gems Casino?
No, you don't have to download and install software or apps to play at Vegas Gems. All you need is a compatible browser and a stable internet connection There is a mobile website that lets you access all the features of the website without using an app. You might want to use that in case you're interested in the flexibility that comes with playing right on your iOS and Android devices using the mobile website.
How to earn and redeem virtual tokens at Vegas Gems Casino?
Vegas Gems uses two types of virtual currencies - shards and gems. Shards are only for entertainment so you can't redeem them, but you can redeem gems. To redeem your gems, you must play with them at least once on the platform. Note that you can only redeem after you have accumulated more than 99 gems.
Complete the redemption process by logging into your Vegas Gems account and tapping on the 'Redeem Prize' button. Pick the payment option of your choice and then specify the number of gems you would like to redeem. Provide the accurate bank details and other information and then hit the 'Redeem' button to submit your request. Remember that the funds can only be sent to an account that bears your official name.
How Can You Claim Your Prizes From Vegas Gems Casino?
Vegas Gems is not like other standard online casinos. Therefore, you will not be able to withdraw your payout as you would from regular gambling platforms. Instead, you can redeem your winnings. Before we discuss how to redeem your winnings for cash prizes, it is worth mentioning that shards cannot be redeemed. They are there for entertainment purposes only.
On the other hand, gems have real money value and can be redeemed for different prizes.All winnings from games played with gems are eligible for redemption. One gem can be redeemed for one dollar. However, before you do this, you have to meet a 1x play through requirement for the gems. There is also a maximum redemption of $2500 daily. Importantly, you need at least 100 gems to claim a prize from Vegas Gems. Follow the process below to claim your prizes from Vegas Gems sweepstakes casino:
- Click on Redeem prizes
- Select the payment method (you can choose between online banking or cryptocurrency)
- Enter the amount of coins you want to redeem and then claim your prize
The process is very simple and straightforward. As long as you have met all the necessary conditions, you should be able to complete it in no time. It takes between one to four days for the payments to get processed, depending on the method you choose. I was able to get my prize within one day only.
Can I Make Purchases By Mobile at Vegas Gems Casino?
You cannot pay at Vegas Gems via mobile because this site does not allow real-money gameplay. However, you can purchase coins using your mobile. If you use Visa or Mastercard, all you need is your card number to make purchases via mobile. When it comes to cryptocurrency purchases, you just need a mobile crypto wallet attached to your casino account.
Does Vegas Gems Casino accept PayPal or Cryptocurrency?
Vegas Gems allows you to purchase coins and redeem gems with cryptocurrencies. You can use a variety of cryptocurrencies like Bitcoin, Bitcoin cash, Ethereum, and more. When it comes to PayPal, at the moment it is not one of the accepted payment methods at Vegas Gems. However, other methods like Visa and Mastercard are supported at Vegas Gems.
Does Vegas Gems Casino Provide Sweepstakes Games?
Yes, since Vegas Gems is a sweepstakes casino, all the games on the platform are sweeps games. These are games that you can play for free using virtual tokens instead of real money. You can use the two types of virtual coins (gems and shards) to play all the games on the Vegas Gems games lobby.
What are the bonuses at Vegas Gems Casino's Sweepstakes Games?
Several bonuses are available at Vegas Gems. For instance, there is a welcome bonus, daily log in offers, leaderboard prizes that are given to top players daily, weekly, and monthly, and other frequent tournaments. There is also a VIP and loyalty program with unique perks like gems and shards prizes. Check out the casinos’ bonuses/promotions page for updated information on the offers at Vegas Gems.
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