Videoslots Casino Review - Withdrawal Times, Live Chat, RTP & Reader Opinions
Review by
Last updated April 4, 2025
We spent over 120 hours testing and analyzing Videoslots to provide an in-depth review. Known for its vast game library and commitment to responsible gambling, Videoslots offers diverse payment options and responsive customer service. Join us as we explore its features, offering unbiased insights to help you confidently choose your gaming destination.
The casino has a 24/7 live chat feature
There are large withdrawal limits
Has responsible gambling features
There is a live casino lobby
Mobile-friendly website
Limited withdrawal options available to players
No iOS or Android application
My Verdict
Videoslots Casino offers an extensive collection of games, ranging from slots to table games, providing players with endless entertainment. Its commitment to responsible gambling and a variety of secure payment options ensure a reliable and safe gaming experience. The platform’s user-friendly design and excellent customer support further enhance its appeal. With over 120 hours of testing, Videoslots proves to be a top-tier casino. Its vast game selection, coupled with fast payouts and a well-established reputation, makes it a standout. Although it may lack certain advanced features, its simplicity, transparency, and responsive service make it a solid choice.
Outstanding!
Better than 97% of all casinos.
Videoslots Bonus Offers
All the hottest at one place, just for you!
Welcome Package
200€ Welcome Bonus + 11 Free Spins
1st Deposit
200€ + 11FS
Win rate
95.40%
Payout time
1-2 Days
Casino
Videoslots
Created by
NetEnt
11 Free Spins
1.1€ on 1 deposit @ 0.10€ per spin
1st Deposit Bonus
200€ Sign up bonus + 11 Free Spins
Percentage
100%
Wagering
35x Bonus
Valid Time
60 Days
Screenshots from Videoslots
Taken by Alejandro Dalby on Feb 5, 2025
Rank 0 of 29
Lowest
0
Videoslots
200€
Highest
90,001$
"To maximize your Videoslots experience, take full advantage of their regular promotions and loyalty program. Frequent players can earn rewards, boosting gameplay without extra investment—ideal for long-term fun!"
Videoslots Casino Bonus
The current first deposit bonus offer includes the welcome bonus when new players register an account on the website. Players get a 100% deposit bonus of up to 200€ on the first deposit. This means that if a player deposits more than 200€, they will not get the bonus amount equal to their deposit. Furthermore, with their deposit, all players receive 11 free spins as well.
The free spins part of the welcome bonus will be credited in 10% increments to the account balance. This means that if you have to receive 100 free spins, you will get 10 free spins on the first day, and the remaining bonus spins won't be credited at once. It's also important to note that the bonus balance isn't payable.
There are other bonuses available at the online casino, and one of them is the 11 free spins offered at the Starburst video slots. The game is provided by NetEnt, and to get the bonus spins, you have to make a deposit. A main advantage is that the free spins are free from wagering requirements, so any wins will be credited to the account, and you can withdraw the funds, even leveraging from a one free withdrawal.
Bonus codes are one of the methods players can access a no-deposit bonus offer. UK players and other gamblers could enjoy a generous welcome bonus from bonus code offers, as long as they fill in the bonus codes in their player account, before placing a wager. Currently, the casino offers multiple deposit bonuses and occasionally runs no-deposit deals, so make sure to keep an eye on their news page for the latest information and the best casino experience at Videoslots.
Generous welcome package for new players
Regular reload bonuses keep players engaged
Loyalty program offers exclusive rewards
Some bonuses have high wagering requirements
Bonus offers may not be available in all regions
100% up to 200€
+11 Free Spins
Min. Deposit
10€
Wagering
35x Bonus
Maximum Bet
—
Valid Time
60 Days
Rank 0 of 29
How do I sign up to Videslots Casino?
Signing up for Videoslots Casino is generally a straightforward process. The registration form is user-friendly and only takes a few minutes to complete with your personal information.
Register
Use the link on our website to get to Videoslots Casino and then click Register
Provide info
You will then be required to key in your email, your phone number, and then choose a password.
Verify
Once you do that, a verification link will be sent to your email, click on it to complete the registration process.
Check for a promo code
In some cases, you'll receive a code on your phone. Remember, suppose you have a promo code, you should enter it during the registration alongside your email and name.
Benefit from more
This code will then unlock some benefits down the road. As you can see, you don’t need a lot of things to set up an account with Videoslots Casino.
For new players, you have to register first to be able to log in to the website. Follow this process:
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Payment methods at Videoslots Casino
There are multiple payment methods available at the casino. Each method has its own unique mode of transaction, and all methods are fast and reliable as the casino vets them.
Some available payment options include:
- Visa/Mastercard
- Apple Pay
- ecoPayz
- Flexepin
- Giropay
- Instadebit
- Direct bank transfer
There are unique payment methods, with players given the opportunity to choose from different sources depending on their immediate needs and access.
One of the payment methods, such as Flexepin, uses prepaid vouchers, which are purchased at sales outlets. Players can also use their mobile phones to pay on the platform by using SIRU mobile and Zimpler.
The more conventional payment methods, such as PayPal, are available to users at Videoslots. Players can also transact directly from their bank accounts by using Rapid Transfer, Paysafecard, and Instadebit.
UK players will not be able to use credit cards but can use so many other payment features, such as instant payouts, free withdrawal, and a plethora of other deposit methods and options to withdraw money.
Those using Visa or Mastercard have the luxury of experiencing immediate payments. Their withdrawals and deposits are never delayed. Those using Apple products such as Mac, iPhone, iPad, and Apple Watch have the luxury of using Apple Pay.
CashtoCode provides a safe payment system for players who use cash. Players can pay using cash and get a code that confirms their transaction. It is an easy and safe payment option.
Players at Videoslots also have access to instant payments powered by Citadel. These payment methods are fast and secure, offering customers on the platform smooth transactions.
Other instant payment methods include Euteller and MuchBetter, which is a new payment app for fast deposits. Deposits are immediately credited to the player account to ensure continuous play. Your payment is immediately billed, and you get a notification of the transaction.
Payment Methods
Crypto is not accepted
Wide range of payment methods available
E-wallets process withdrawals quickly
Encrypted and trusted payment gateways
Some methods have withdrawal restrictions
Certain methods incur small fees
Withdrawal Times at Videoslots Casino
Different payment methods have different withdrawal times. The different tests done on the payment methods show that they all fall below the 48-hour limit.
The average withdrawal time is 22 minutes which is quite alright compared to other fast withdrawal online gambling sites. The delay is caused by the verification hurdles you have to go through when making the withdrawal.
If there are no verification documents, then withdrawals are done on the same day. It may be strange to have withdrawals take that long because deposits are usually shorter periods or instant in some methods.
Some payment methods, such as Visa and Mastercard, don't have withdrawal options which can be quite frustrating for users. Instant withdrawal methods are popular amongst players because of the quick response.
Lowest
2-5 Days
Videoslots
1-2 Days
Highest
Instant
Rank 0 of 29
Casino Games - Table and Slot Games
Videoslots Casino stands out among other online casinos with its captivating selection of slots that will undoubtedly keep players engrossed in the platform. With a wide array of choices, players can explore countless themed slots, classic slots, fruit slots, and even branded slots.
Slot games
Unlike some other games, the slot games at Videoslots don't feature progressive prizes or a jackpot wheel. However, players can still enjoy the thrill of winning through the base game winnings, ensuring a straightforward and rewarding experience.
When it comes to slots, the game structure typically revolves around reels and rows. In some slot games, the reels are fixed, and players must match symbols to form winning combinations. Interestingly, the amount of money you win in these games is not determined by the stake, as it is randomized, adding an element of surprise to each spin.
Videoslots boasts an impressive collection of slot games, including popular titles like Bell of Fortune and Classic Fruit. Additionally, players can dive into the excitement of jackpot games such as Eye of Horus, Age of the Gods, God of Storms, and King Kong Cash, offering the chance to win big and take their gaming experience to new heights.
Table games
Beyond slots, the Videoslots online casino also caters to fans of Blackjack, Poker and Roulette. These classic table games are provided by a variety of esteemed gaming providers. For an immersive and realistic blackjack experience, Evolution offers first-person blackjack games, including blackjack and lightning blackjack.
Meanwhile, Microgaming presents European Blackjack Gold, Atlantic City Blackjack Gold, Classic Blackjack Gold, and Bonus Deuces Wild, each with its unique features and gameplay. It's important to note that different providers offer different types of games, ensuring a diverse and engaging selection for players.
Moreover, Videoslots Casino encompasses an impressive range of table games, including various roulette variations such as European Roulette, Gem Roulette, and Auto-Roulette La Partage. These captivating games are developed by different providers, all dedicated to crafting unforgettable gaming experiences.
Casino games at Videoslots Casino
No matter your preference, whether it's spinning the reels on your favourite slot games or testing your skills at classic table games, Videoslots Casino games deliver endless entertainment and thrills, as long as you play responsibly.
Game Providers
Popular Slots
+ 19
Extensive selection of slot games with varied themes.
High-quality table games, including blackjack, roulette, and poker.
Engaging live casino experience with professional dealers.
Limited variety in live casino game offerings compared to competitors.
Fewer game options for niche table games like baccarat.
Videoslots Live Casino
There are a couple of table games available in the live casino game selection; they include Blackjack, Roulette, and Baccarat. Evolution Gaming has a host of live games on its roster.
For roulette games, games such as Lightning Roulette, Immersive Roulette, and Mini live roulette games are offered by the provider. Evolution also has several Speed Baccarat games and Blackjack games on its list.
Another popular gaming provider is Playtech which has numerous roulette games such as Quantum Roulette, Sling Shot Roulette, and Arabic Roulette. They also have popular blackjack games such as Royale Blackjack and Quantum Blackjack. Other providers that provide table games include Pragmatic, Real Dealer, and Authentic Gaming.
Videoslots Casino Payout rate (RTP)
When playing online at Videoslots Casino, payout rates play a significant role in determining the potential returns for players. These rates are calculated by dividing the total wins by the number of bets placed. However, it's important to note that the RTP (Return to Player) rates at Videoslots are not fixed but instead vary across different games.
It's no secret that players often seek higher RTP rates to maximize their returns. At Videoslots Casino, the lowest RTP rates are typically found in jackpots and scratch cards, falling below 80%. This lower RTP can be attributed to the potential for big jackpot wins and the instant gratification of scratch card games. However, for players looking for more favourable odds, they tend to gravitate towards games with higher RTP rates.
The platform offers a range of slot games, most of which feature RTP rates between 94% to 98%, providing players with increased chances of winning. This enticing range of the Videoslots Payout Rate sets this casino apart from other casinos, ensuring an attractive and rewarding experience for players.
So, whether you're seeking the thrill of jackpots, the quick wins of scratch cards, or the higher returns offered by video slots, this online casino has carefully curated a diverse selection of games to cater to every player's preferences.
In our comprehensive Videoslots Casino review, we can confidently say that the varying RTP rates add an extra layer of excitement and potential rewards to the gameplay, setting it apart from many online casinos.
There are several software providers available at the casino. Each software has its own selection of slot machines and games, all giving the player a different feel to the games, each with its own style and colour designed to bewitch players.
Play'n GO
The most popular software providers include Microgaming, Evolution, and Play N'Go. In the slots game category, the software providers include Relax Gaming, ELK, Red Tiger Gaming, Inspired Gaming, and Blueprint Gaming. Each gaming provider has its own selection of games, such as 1 x 2 Gaming which provides Xmas 3x3 online slots, while Inspired Gaming provides Rush Lotto and Maximus Payus.
The casino uses a raft of other software providers, not just for slots but for live games and other games on the platform. This online casino holds a game library with some of the most favourite games from the top software providers in the industry, with more than 20 of them lined up to provide entertaining games at Videoslots. Yggdrasil Gaming, Switch Studios, Synot Games, Touchstone Gaming and Thunderkick are some of the few providers that offer online slots at the casino.
Push Gaming
Live casino games are not left out of the mix, with many exciting live dealer games being on offer. However, there are only five software providers that offer live casinos on the platform. These software providers include Authentic Gaming, Playtech, Push Gaming, and Real Dealer.
Each software provider has its own raft of games on the platform. Authentic Gaming has Live Roulette Authentic Gaming, Blaze Authentic Gaming, and VIP Authentic Gaming. All these are roulette games on their roster, and the software provider has only one blackjack game Multiplay Blackjack Authentic Gaming.
Pragmatic Play
Another renowned software provider is Pragmatic Play which has casino technology that combines the feeling of a live casino with online play. The most popular games offered by Pragmatic Play include Blackjack Azure, Mega Wheel, and Speed Baccarat. These games provide players with the ultimate gaming experience coupled with generous bonuses and prizes to be won.
Lowest
91.00%
Videoslots
95.40%
Highest
97.14%
Rank 0 of 29
Fairness and Legitimacy
Videoslots is a legitimate establishment licensed by the Malta Gaming Authority, Swedish Gaming Authority and the United Kingdom Gambling Commission. All these authorities are enough to show that the casino is a legitimate gambling organization and is audited as per their regulations.
The casino's legitimacy is reiterated via the customer service contacts displayed on the website. Casinos that don't reveal their contact information might appear sketchy to prospective gamblers.
Videoslots asserts its legitimacy by teaming up with one of the most renowned software providers in the industry. The massive game selection also asserts its legitimacy in the licensed casinos' gaming industry because it has lots of categories to offer new players.
Videoslots ensures it upholds fairness by ensuring all players get a fair shot at winning cash prizes.
Players aren't allowed to have multiple accounts on the platform, which would be disadvantageous to other players in the casino. A player with multiple accounts could participate in tournaments and get an unfair advantage over others.
Also, players with multiple accounts would get a welcome bonus on two or more occasions, which would be fraudulent and unfair.
Videoslots fraud is prevented by blocking all attempts at registering multiple accounts by installing strict security measures.
Videoslots' online slot games use Random Number Generators to choose their winners. The randomized numbers used to determine winners show that no one gets an unfair advantage over other participants.
Licensed by a reputable offshore authority
Proven track record of fair play with RNG audits
Transparent terms and conditions for players
Limited access in certain countries
Limited public information on independent game fairness audits
Videoslots Casino Responsible Gambling Record
Videoslots Casino views gambling as a form of entertainment for adults, something they would like the players to feel. Gambling shouldn't be a problem, but the casino has deployed several control measures to ensure you can gamble and play responsibly here. The casino has enforced a deposit limit for those who feel gambling is a problem.
Videoslots Casino Security
Security is one of the most important things for a casino because a breach in security would make players flee from the platform. A secure online gambling environment ensures players trust their platform and enjoy their experiences while gambling.
Videoslots is committed to protecting your details because once you sign up on the website, your details are encrypted by a 256-bit SSL encryption. It is the global encryption choice for most gambling websites and leading financial institutions.
The platform provides the same security as your bank account, and when you get to transact any amount, your bank or card details are highly encrypted. Videoslots Casino uses Risk Sentinel, which is a fraud management software that protects players at Videoslots from online fraud.
Rank 0 of 29
Videoslots Casino live chat and customer support
Videoslots Casino has an amazing customer support team where players can get assistance with the click of a button. Live chats are instant, and once you click on the option, you only have to wait for a moment before a chat agent is connected.
The support team is available 24/7 via live chat, and from that option, you can get a quick response. However, the FAQ section is a useful resource if you feel that the customer service isn't responding in good time.
The platform posts common problems in the FAQ section for reference. Players often go through the same thing, which makes it an important resource for players. It is an important form of customer service since it increases the response time for other players going through other difficult situations.
Players can reach out to the customer support team through the call-back option or email. The call-back option takes less than an hour before a customer service agent calls back. However, the email service typically takes longer.
Quick resolution of most queries and issues
Responsive and knowledgeable support agents
24/7 live chat availability for instant assistance
Occasional delays during peak hours
No option for video chat or phone support
How Videoslots Performs Against the Competition
See how Videoslots performs in various key metrics against all casinos we have reviewed!
Lowest
0
Videoslots
200€
Highest
90,001$
Lowest
2-5 Days
Videoslots
1-2 Days
Highest
Instant
Rank 0 of 29
Videoslots Casino Apps and Mobile Version
Videoslots Casino offers a seamless mobile experience, allowing players to access their favorite games on the go. The mobile version is user-friendly, with intuitive navigation and fast load times. Players can enjoy a wide variety of slots, table games, and live dealer options, all optimized for mobile play. The responsive design ensures that the gaming experience is just as enjoyable on smartphones and tablets as on desktop. Whether you're using iOS or Android, the mobile app or browser-based version offers smooth functionality, secure payments, and access to promotions. Videoslots' mobile platform guarantees a high-quality, on-the-go gaming experience.
Usability of Videoslots Casino
The user experience for players on the platform is quite good. The software providers have created a good gaming environment for their users by ensuring that fair play is upheld. Keeping information safe and ensuring fraudulent activity is stamped out is one way of ensuring the user experience is top-notch.
The look and feel of the casino are attractive; the dark and gold theme gives off a good vibe. Although the icons seem to be too close for comfort, the sections are clear. Aside from the user interface, the availability of games is endearing to players. Players love options, and the multiple options available are great for players who have a gaming appetite. The casino is perfectly suited for slot players because of the multiple games and tournaments in the game.
Access to information on the website is paramount for the website. Players are notified of new game releases and new games on the casino. All games are categorized, and players can easily navigate the online casino games catalogue to find their preferred game.
Videoslots Casino FAQ
How do I sign up for Videoslots Casino?
To sign up, visit the Videoslots website, click on "Open Account," and fill in your details, including email, password, and phone number. Agree to the terms and privacy policy, then confirm via email and phone for registration completion.
What is the contact number for Videoslots Casino?
Videoslots doesn’t display a contact number. To reach customer support, use email or live chat. For a call back, fill in your UK phone number and email, and a support agent will call within the day.
How do I log in to Videoslots?
Click "Log in" on the top right, then enter your email/phone number and password. If you forget your password, click "Forgot password" to receive a recovery code via email or phone to reset it.
How do I close my account at Videoslots Casino?
To close your account, contact customer support. Account closure can also result from regulatory breaches or self-exclusion due to gambling addiction. You can also close your account voluntarily for personal reasons.
Is Videoslots Casino a rip-off/fraud?
Videoslots is licensed and regulated by trusted gambling authorities. While some users have had issues with account verification and withdrawals, many praise its customer support, fast withdrawals, and user-friendly interface. Overall, it remains a reputable and trusted platform.
Do you have to download software to play at Videoslots Casino?
No, Videoslots offers instant play through your browser on mobile or desktop. It works seamlessly on Android, Windows, and most modern browsers. No app is needed, but ensure your browser supports Flash or has Java installed.
Can I pay by mobile at Videoslots Casino?
Yes, Videoslots supports mobile payments via services like SIRU mobile and Zimpler. You can pay directly through your phone by adding charges to your mobile bill or using your mobile number for secure transactions.
Does Videoslots accept PayPal or cryptocurrency?
Videoslots accepts PayPal for secure payments, but it does not directly support cryptocurrency transactions. However, you can indirectly use cryptocurrency by converting it to fiat currency and transferring it through a linked bank account.
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