BetMGM Casino Review Withdrawal Times, Live Chat, RTP & Reader Opinions

BetMGM has heavily investment in gaming options for their players. Even though it is not the largest selection in the market, players can surely get a decent variety to appeal to different players.

Slots have the largest share of games at the BetMGM online casino. Upon accessing the casino, you will find hundreds of slot titles, from the classic ones to the modern ones with contemporary themes. Some features in the slot games include wild and scatter symbols, multipliers, bonus games, and even free spins.

Besides the slots, the casino also has a fair selection of table games you can play if you do not like slots. The list includes the most popular choices: blackjack, baccarat, roulette, and the famous BetMGM poker. Apart from the classic versions, BetMGM Casino has exciting variations to intrigue your mind. We found titles such as Roulette Advanced, Three Card Poker, Blackjack Pro, and Game King Video Poker. In the roulette section, the popular versions we encountered were the American, French, and European Roulette.

The Return to Player rate, commonly known as RTP, is the percentage of returns you can get after investing in a game. While BetMGM does not have a common RTP for all its games, you can get a rate of 90% to 98%, depending on the game. Some of the games with the highest RTP are Megaways slots. The RTP here can hit up to 98%. Here are the highest RTP slots we found at BetMGM:

• Blood Suckers by NetEnt – 98%
• White Rabbit Megaways by Big Time Gaming – 97.77%
• Starmania by NextGen – 97.87%
• Guns’ n’Roses by NetEnt – 96.98%

BetMGM has brought together online casino games from some of the biggest names in the iGaming industry. The casino list is packed with an impressive list of software providers, including IGT, Pragmatic Play, Blue Guru Games, Atomic Slot Lab, Blueprint Gaming, Red Tiger, Play ‘N Go, Rabcat, Thunderkick, Evolution, Big Time Gaming, NetEnt, WMS, Scientific Games, and NextGen Gaming.

While most providers have titles in the slots sections, you will find them in the table games and the live casino section. However, the live casino is mainly runs by Evolution and Pragmatic Play Live Studios. These two combine graphics to create a seemingly live environment for live casino enthusiasts. Of course, there are also get other providers, including On Air Entertainment and Playtech.

While browsing the BetMGM Casino site, players can browse by the games or the providers. Even better, each game is well-labelled with the game’s name and the provider. This makes it easier for those with software provider preferences to play conveniently. For instance, if you love NetEnt titles, you will find them more easily on BetMGM Casino.

The Live Casino at BetMGM offers the perfect chance to immerse yourself in a world with real dealers and other players. It has interactive gameplay across all the classic casino games, with variations of the table games. Some of the titles you will get in the Live Casino section include Live Lighting Roulette, Mega Fire Blaze Roulette, Sweet Bonanza Candyland, Exclusive Live Roulette, Adventure Beyond Wonderland, Exclusive Blackjack 1 and 2, Dice, Game Shoes, and Baccarat.

The headliners in the live casino are MGM exclusives by On Air Entertainment. These games can only be found with them and no other platforms. During our online casino review, we played a few live games and noticed how friendly and professional the live dealers were. You get the feeling of being in a land-based casino. Other providers at BetMGM Live Casino include Evolution Gaming, Pragmatic Play Live, and Playtech. They ensure you have an unlimited variety of games to work with.

BetMGM understands the importance of having a variety of payment methods for its players. Even though the list is not long, you will find the most common ones. They are secure as the site uses SSL encryption, ensuring a smooth time funding your BetMGM Casino account. Some of the payment methods available on the online sportsbook and casino include:

• VISA
• MasterCard
• PayPal
• Apple pay

The best thing is that the payment methods facilitate instant deposits. This means you can quickly deposit and start playing your preferred games without worrying about the wait time. Even better, there are no deposit fees for the above payment methods. However, you need to confirm with your banking institution to be sure whether or not they impose any charges.

While the site ensures the safety of the transactions, players must also do their part and transact on safe devices and connections. If you use public devices, log out after every use. When working with public internet connections, you can wait till you access the BetMGM Casino on your phone to complete the deposit transaction. This helps protect your information from unauthorised third parties or phishing.

Different online casinos have different procedures for the withdrawal of funds. At BetMGM, the withdrawal typically takes five days or less to complete. However, this is highly dependent on the payment methods you select.

Once you have wagered your deposit and claimed your BetMGM casino promotions, you must complete the wagering requirements. If the wagering requirement is set at 35X, you must use the bonus funds at least 35 times before you can request a withdrawal.

Requesting a withdrawal at BetMGM Casino is easy as it only requires navigating the banking section. After this, you will be required to enter the amount you want to transact. The casino requires three to five working days to review the transactions internally. It is procedural and helps safeguard your transactions.

After the approval of your request, the time taken for the money to hit your account will depend on the selected payment method. For instance, as an online payment method, PayPal will process faster within 24 hours, while card payments may require you to wait up to three working days.

In case of payment delays, reach out to BetMGM for assistance – there is an FAQ section with articles on how to resolve the issue. If you still haven’t received help, get to the live chat support. It is available 24/7, and a live chat representative will guide you on the most feasible option.

BetMGM Casino takes pride in offering quality customer support. However, it doesn’t have many options for this. Upon accessing the site, you will find a ‘Support’ tab that further expands into the ‘Customer Support’. Here you will find two options: a ‘Help Centre’ and a ‘Live Chat’. The Help Centre is a rich FAQ section with commonly asked questions and answers in articles. We read a few articles and noticed how in-depth the responses were. Since the FAQ section covers many issues, you may be able to find the answers you need without contacting the support team.

However, if you do not find the needed answers in the FAQ section, you can proceed to the ‘Live Chat’ section and speak to one of the customer support representatives. Clicking on the Live Chat function opens up top suggestions of questions and a search bar for articles. Below these questions is a prompt to ‘Contact Us’. When you click on the ‘Contact Us’, you will be required to give your name, email, and message. This helps you get started with the live chat support. While the site has an in-depth help centre, it may need to add more channels, such as an email and possibly a phone number, to help facilitate faster support. Not everyone wants or has the time to read all the articles.

BetMGM has hugely invested in being an easy-to-use platform. It has a mobile website and apps where you can access all your preferred games just as anyone would on the desktop version. With all this, the site is easily accessible regardless of the interface you want to play with.

Besides the BetMGM casino app, smartphone users can also play on the mobile website and conveniently access the game collection, promotions, and account settings on the go. Processes such as signing up, claiming the deposit bonuses, and activating them are easy, as all the prompts are complete within a few clicks. As long as you have internet connectivity on your device, you can easily fulfil your gambling desire.

When comparing the usability between the mobile website and the apps, we noticed that the latter offers an enhanced gaming experience. Its accessibility and security are higher. Even better, using the iOS version makes you eligible for mobile payments such as Apple Pay.

Generally, BetMGM Casino is well-designed and ensures you can access various games and services without struggle. The navigation and organisation of the casino make it easy for you to find whatever you are looking for in a matter of clicks. With 24/7 live chat support, you can get help when stuck.

While gambling is fun and exciting, it also places you at a risk for addiction. BetMGM Casino knows this and has a page dedicated to safer gambling practices. You can find all the information on the ‘Safer Gambling’ Page.

The BetMGM Casino states that it is dedicated to promoting a safe, enjoyable gambling experience for everyone. By putting the customer first, the site has made a range of advice available. It has also imposed various gambling control measures to help you manage your gambling in case it gets dangerous. Some of the gambling control measures and tools you can access include:

1. Deposit limits
2. Loss limits
3. Wagering limits
4. Reality checks
5. Time-out
6. Self-exclusion
7. Parental Controls
8. Self-Assessments
9. Advice on Keeping Control

Each of the above control measures further expands to offer you comprehensive details on the navigation. For example, if you want to set maximum deposit limits per day, week, or month, you can quickly correct this in your ‘My Wallet’ section. This helps you make changes to your account limit on the website. If you wish to change your limit again, it takes at least 24 hours to make additional changes.

To learn more about the other limits, visit the ‘Safer Gambling’ page. The customer service staff team is well trained and can help recognise the signs of gambling and addiction. They are available to listen to you in case you feel that you have a problem staying in control of your gambling activities. If you want someone to hold your hand during this time, simply contact BetMGM’s customer support through the live chat.

BetMGM Casino has been in the industry for more than six years. It has gained the trust of hundreds of thousands of players in the UK and across the globe. Being one of the most popular casino brands in the gambling industry, BetMGM ensures that you get perfect security for your online gambling activities. Additionally, when BetMGM collects your information, it only uses it to help you conveniently sign up and use the services. The site only processes personal data to provide gambling services. For safety, the site also complies with legal obligations such as anti-money laundering to protect you and them from problems.

As stated on the site, you have rights concerning data processing. BetMGM processes data based on consent, ensuring you have the right to withdraw it at any time. You can also request access to all the personal data under processing and get it erased if you deem it unnecessary. All this enhances your data’s safety.

The site is well-encrypted and uses VeriSign to secure its banking transaction. It combines the best-in-class digital encryption with fair and responsible gambling. While SSL encryption plays its part by offering you safety, you must also be careful not to invite phishers and malicious attackers to your gambling account. If you are on public resources, ensure you log out of your account. For enhanced security, you can always use the mobile app.

BetMGM is a reputable casino, licensed, regulated, and audited by Curacao. The Curacao eGaming is a serious firm that audits to ensure the site operates as it should. This makes BetMGM fully accountable to the government as the site follows stipulated rules.

Additionally, BetMGM is licensed by the DGE and PCGB, which are the leading independent regulatory bodies. It also has a serious focus on anti-money laundering and fraud cases. These measures make the site trustworthy for all players.

Regarding the games, the providers are the most reputable in the market. iGaming software providers such as NetEnt, Evolution, and Playtech use RNGs (Random Number Generators) and Provably Fairness to ensure that the game outcomes are random and fair for all players. The RNGs work to provide unalterable outcomes for a stipulated period. For instance, the slots’ outcomes are already predicted up to a certain time, thus making sure that the information is completely safe for you.

BetMGM prides itself in having very clear terms and conditions for its players. It has a clear ‘Terms and Conditions’ page with different clauses. We can see that they are regularly updated, as the most recent update was on 27th September 2023. Taking a deeper look into the ‘Terms and Conditions’ and the clauses, there are a few parts that the site has emphasised. For instance, it has very serious implications on the maximum payout limits. The set amount for payout stands regardless of the amount of money a player has won. This means that if the money you won exceeds the limits, you will only be entitled to receive the maximum winnings.

The BetMGM casino also has very strict measures when it comes to duplicate accounts. As stipulated in the 5.1 clause, you can only hold one account. If the site realises that you have more than one account, they have no choice but to close your accounts and void your winnings. Depending on the circumstance, you may or may not get the entire balance from the duplicate accounts.

BetMGM Casino online site is also very serious on the Verification and other checks. They require you to verify your account before you can start using the account. If you do not complete the checks as required, they may suspend your account or close it indefinitely.

The above are just some of the clauses the site recommends that you carefully read before you can start playing real money casino games and wagering your money. They are very clear and use simple language that anyone who can read can understand. As with any service, you need to read the ‘Terms and Conditions’ before checking the agreement box.

BetMGM Casino has not failed its clients in the bonuses and promotions. At the time of writing this BetMGM online casino review, we found various offers, including the ‘Win a Trip to Vegas’ offer. In this one, players need to spin the free-to-play Golden Wheel for a chance to win a Trip to Vegas alongside other daily prizes.

The other notable BetMGM bonus we saw was the Casino Welcome Offer. This offer allows you to get up to £200 in cash plus 100 free spins on the Big Bass Splash. All you need to do is to open an account with BetMGM and select the Casino Welcome offer. You will then need to make your first deposit on the ‘My Offers’ page to receive your bonus.

You must wager your deposit 35 to receive your cash reward. With this reward, you can now play various games, including the live variations. However, it is important to know that the free spins can only be used on the Big Bass Splash slot game. Additionally, you can claim the offer within 7 days of signing up to a maximum of £200 cash rewards.

Further looking at the promotional terms, the site states that the deposit amount you make determines the offer you will get. For instance, if you deposit between £10 and £49.99, you will get 10 free spins and a cash reward of £10 as a deposit bonus. You get the highest offer when you deposit £100 or more. This is because the offer makes you eligible for £100 cash reward with 50 free spins. While the cash offer has an expiry of 7 days, the free spins expire after 3 days. Ensure you take advantage of them, as expiration means voiding the bonus offer and the winnings you may have had within this period.