Are There Any Negative Customer Reviews?
Joo Casino has numerous customer reviews, the majority of which are favourable. However, the site also has some negative reviews, but most were from annoyed players who were frustrated with the withdrawal limit and timing.
One of the UK players claimed to have provided the required paperwork for money reimbursement, but they rejected it without giving a reason. The site's customer service was a farce since they never responded.
Instead of the customer waiting three weeks for her money, she wished that she could have played a better online game that paid out within an hour. Joo Casino had already modified its rules and conditions to forbid a game after several players obtained substantial prizes that they refused to pay.
In another incident, a UK player stated that she couldn't purchase the Joo Casino free spins if she utilised the wagering Joo Casino bonus, but if she did and won anything, they took it away from her.
