8.6
United Kingdom (UK)
Players Accepted
Planet 7 Casino Rating
8.6
7.4
7.5
9.1
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Planet 7 Casino was last rated on with 8.6/10 by
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Planet 7 Casino Casino Games
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PROS v CONS AT Planet 7 Casino

  • Several bonuses on the platform
  • A wide range of deposit methods, including bank and debit cards
  • Accepts players from many jurisdictions, including the USA
  • It has an excellent variety of games across various categories
  • It has a long withdrawal process and tends to favour checks
  • Some bonuses have high wagering requirements
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Planet 7 Casino Features
Hundreds of Games

Planet 7 casino boasts of hundreds of games across various categories from several providers. You can search games according to the provider

Regular Planet 7 Casino Bonus Offers

The casino offers several regular and seasonal bonuses to its players. Visit the promotion page for offers.

Accepts different payment methods

The casino accepts tens of online payment providers across jurisdiction it has a presence. You can use bank transfers, e-wallets, cards, and proprietary methods.

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Round-the-clock Support

Planet 7 offers 24/7 support for its players. You can have your issues settle at any time of the day or night.

Easy-to-navigate mobile and desktop casino

Players on Planet 7 enjoy quality games and move from one page to another with ease, either on the desktop or mobile device.

Everything You Need To Know About Planet 7 Casino

Planet 7 Casino PAYOUT RATE

The average payout rate at the casino is about 97.05%. However, different games have varying RTPs depending on the software provider. The slots section has the highest number of games on the platform. Most of the Planet 7 Casino slots have an RTP of between 96.04 to 96.89%, with the high volatility ones having better rates.

Table games also have varying RTPs, but all are higher than those of the slots. Blackjack varieties have an RTP of between 99.6% and 99.8%, making them the highest paying games on the platform. On the other hand, roulette has an average RTP of around 97.5%, while that of baccarat averages at 99.89 for the bank and 90.5% for the tie bet. The player selection has an RTP of around 98.76%.

The special selection games have varying RTP that range between 94.01% and 97%. Unfortunately, the casino does not show the RTPs for the special games on the platform. However, most of the games are super fun and have good opportunities for winning. Therefore, even when the RTP is low, you are bound to make some good cash from wagering them. Visit the platform to try games of varying RTPs on the website.

Planet 7 Casino SOFTWARE

Most software providers do not allow the platforms that they have licensed to accept players from the United States. This means that such sites do not have some major software providers such as Microgaming, NetEnt, and Evolution Gaming.

Fortunately, Planet 7 has Real Time Gaming. RTG is one of the leading original gaming software providers in the market and has some of the most exciting games on the internet. It is also one of the popular software providers that accept USA players.

The software provider is based in Cost Rica and Atlanta and has built a reputation for Real Series, several real-time slots, and video poker games that are exciting and popular. It also has small game sizes in the download client, allowing players to download the gaming software and enjoy the games on the go.

At Planet 7 Casino, RTG software offers all the games, including slots, roulette and blackjack, baccarat, and speciality games. For the slots, the software provider offers a wide choice of classic and video slots, with popular ones like Aztec Treasure and Ghost Ship provide a superb gaming experience. There are a few jackpot games with high-value winning potential.

Speciality games move away from the traditional table games and include Sic Bo, War, and Hot Dice. They have a retro feeling to them, and most of them are low volatility, allowing players to win some cash after every few rounds. RTG has a vast collection of video poker games, including popular ones like PaiGow Poker and 777’s Wild. They have high-quality graphics and exclusive in-game bonuses for all to enjoy.

If you love table games, you can enjoy several roulettes, blackjack, and baccarat variants from RTG. It also has a few live dealer games in the section. These games have quality graphics and are exciting games to play.

PAYMENT METHODS AT Planet 7 Casino

Since Planet 7 accepts players in the UK and around the globe, you may find different payment methods available to different players, depending on their location on the globe. Unfortunately, the casino does not give a full list of available payment methods in the cashier section. However, you can contact customer service for information on any method that you intend to use.

US players can use international prepaid cards such as American Express, MasterCard, and Visa to deposit cash in their accounts. Other popular card brands available include Netspend and GreenDot for those who do not want to use their primary cards. Credit cards are not available to UK players due to the recent legislation banning their use in gambling activities.

Users can also transfer cash using wire transfer, cheques, Bitcoin, Western Union, MoneyGram, and Neteller. The minimum you can transfer into your account depends on the method you use. Most methods have a limit of $20 to $50. Cards have a maximum transaction value of $250 per payment, and one can only make four payments a day. Other methods have maximums of $1000 to $5,000.

On the other hand, you can make withdrawals using any of the above methods. However, the casino prefers checks by mail in many cases. Remember to use the right mailing address if using the method, as the casino does not re-issue checks that do not reach their intended user.

Other popular methods include Neteller and wire transfer. Unfortunately, Neteller comes with a $40 processing fee and is not available in all parts of the USA. Given that the casino does not update payments information on the site, you may have to contact customer service if you have an issue.

WITHDRAWAL TIMES AT Planet 7 Casino

The payout period varies with the method that you pick. There are limited options and longer wait times for US players compared to players from other parts of the world. It may take up to 14 days for one to receive their payment from the site. There have also been complaints of payments taking longer to reach users’ accounts.

According to planet 7 Casino, all withdrawal requests have a pending time of three days. After the approval, the casino requires an additional seven days to process the payments and send them to the user account. If using a bank transfer or Neteller, it may take an additional three days for the money to reflect in your account.

On the other hand, US residents using checks may have up to 14 more days for the checks to reach their accounts, effectively increasing the payout time to 30 days. Payments using cryptocurrency are complete in about three days as the cash is sent immediately after approval.

The minimum you can withdraw using the above methods is $100 and up to $2500 per week. The casino may split payments into several checks if you have made a large withdrawal. You can get more information on the same from the customer service.

Planet 7 Casino LIVE CHAT AND CUSTOMER SUPPORT

If you have a problem, you may reach customer service for assistance. Unfortunately, the casino does not have an FAQ page where players can get quick answers to some popular issues that they may face while using the casino.

The customer service can be reached using the live chat feature available on the website or email to [email protected] You can also call the service using the phone number +1-888-402-2065. If you have urgent matters that need their attention, we recommend calling or using the live chat feature. On the other hand, if you have issues that require you to attach evidence, use the email service.

You should get a response within a minute or so when using the live chat. The customer service also receives telephone calls relatively fast, unless there is a backlog of customers using the method. On the other hand, emails are responded to within three hours in most cases.

In addition to the above methods, you may use the Central Disputed System link at the bottom of their page to make a complaint. This third-party firm mediates claims between the casino and its users. Unfortunately, the feature is not always available to players.

Planet 7 Casino RESPONSIBLE GAMBLING RECORD

Responsible gambling efforts help players avoid overindulging in gambling to the point that it affects their emotional and financial health. The casino takes steps to help maintain the gambling behaviour in check by using several tools on the site. Planet 7 Casino makes use of the following methods to enhance responsible gambling.

First, the casino allows players to halt their gambling activities temporarily without closing their accounts. This cooling-off stage allows players to put their financial priorities in place and control their gambling behaviour. In addition, it is possible to remove any payment method from your Planet 7 account to control your spending. You just need to contact customer service for assistance.

Besides, if you have problems controlling your spending, you may ask customer service to put a cap on the amount that you can deposit in a given period. In this case, you identify the method you normally use and the length within which you would make such deposits, for example, a week or a month. When you reach the maximum limit, you will not be able to deposit more until the elapse of the period. It is important to have self-discipline when using the online casino for gaming to be profitable.

Planet 7 Casino SECURITY

Planet 7 Casino has invested in various tools to ensure the security of customer personal and financial information. It also tracks and stops fraudulent activity on the website, such a money laundering, conspiring to cheat, and brute force attacks.

First, the casino has invested in 256-bit SSL encryption to ensure that the communication between the player’s device and the website cannot be tapped. Besides, it has a password requirement for every account. The password policy helps create strong passwords that cannot be guessed or hacked easily.

In addition, the platform has invested in online security tools and antivirus to help protect the website from such attacks as DDoS and malware. These systems do a regular analysis of the environment to identify the threat before they wreak havoc.

The casino does not store customer data and banking information in the front-facing servers. These are easier to hack than back-end ones. Besides, it does not share customer information with any third parties, except with express authority from the user. Overall, Planet 7 is a trustworthy casino with a very low risk of losing or compromising your data.

Planet 7 Casino FAIRNESS AND LEGITIMACY

It is important to check Planet 7 Casino legitimacy and fairness before joining and depositing cash. This safeguards you against unexplained losses and unfair terms that favour the platform as opposed to the players.

Planet 7 Casino has had a mixed bag for the period it has been in operation. First, the casino is licensed and regulated in Costa Rica. Costa Rica is not known to have a strict gambling regime and oversight ability for casinos. Therefore, it cannot be trusted to enforce industry rules and regulations on the casino. However, the fact that other gambling watchdogs would not allow casinos to get players from the USA makes would be the reason why casinos targeting these players may decide to go with little-known jurisdictions.

When it comes to operations, Planet 7 casino can be said to be fair. The games it offers a duly licensed by RTG software and authentic. Therefore, there is no chance that players would lose their cash unfairly or lack access to network promotions from the software provider. The casino is not also known to change the rules to the disadvantage of the players.

Despite not being regulated by a reputable watchdog, Planet 7 Casino is pretty legitimate and safe for players to enjoy various games from RTG software.

Planet 7 Casino TERMS AND CONDITIONS

Every casino has its terms and conditions that you must meet when playing games or undertaking other procedures. Planet 7 Casino also has a list of terms and conditions that every player is required to read and understand before undertaking any activity on the platform.

The terms and conditions on the platform are easy to understand and straightforward. The casino uses simple language and lays out each point in a way that everyone would interpret with ease. Therefore, there is little chance that players may get confused and do the wrong thing.

On the other hand, there is a long list of terms and conditions that you must meet, which may get tough on some players. We recommend that you go through the terms of each procedure just before you carry it out so that you know what you are required to do. For example, if you wish to withdraw, read the terms and conditions for withdrawals just bed fore you make a request.

All players should read and understand the terms and conditions of the Planet 7 Casino bonus and promotions. These may vary according to the offer at hand. The casino makes an effort to ensure that they are as clear as possible. However, if you have problems interpreting any, contact customer service for assistance.

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FAQ

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How do I sign up for Planet 7 Casino?

The process of signing up at Planet 7 casino is fast and easy. Here are the steps.

Start by visiting Planet 7 website. You can do this via your mobile device or the website, as the platform is available across all platforms. Then, locate the signup button at the top right-hand side of the site.

On clicking the signup button, you will be directed to a signup page where you will be required to enter your personal information, such as name and email address. The casino will also ask you to add your phone number, physical address, and country. You will also choose your preferred currency.

After filling all the required boxes, hit the signup button below it. Then, check your email for a link to verify your email address. This way, you can use it to recover your account should you lose the password and for communication with the platform.

Once you are done signing up, you can now visit the platform and deposit to start playing with real money. The process of signing up at the casino is fast and easy. You can only have one account on the platform to enjoy gaming.

What is the contact number for Planet 7 Casino?

You can reach customer service at +1-844-334-7082 at any time from 9am to 9pm from Monday to Friday. The phone number is accessible to players around the globe. You may be asked to provide your user ID when making a call so that the customer service representatives can track your account with ease.

We recommend that you use the call service for urgent matters only since you will be charged for using the service. You can also use other methods on the platform, including live support and emails. The phone service is primarily English. Therefore, if you come from any other jurisdiction that is not an English-speaking country, you may need to use another contact method.

How do I log in to Planet 7 Casino?

To log into your Planet 7 Casino account, you need to visit the website with your device. Then, locate the log-in button on the top right-hand side. Once you click the link, you will be taken to the login page, where you will be required to enter your username and password. Enter the details that you entered when signing up for an account.

Use the ‘forgotten password’ link just below the sign-in form if you have forgotten your password. This link will lead you to the password recovery form, where you will be asked to enter your email address. A link will be sent to the email address for account recovery purposes. Click the link and create a new password. Use the new password to enter your account.

Most people do not have problems logging into their accounts. However, if you still have problems logging in after creating a new password, contact customer service for assistance.

How do I close my account at Planet 7 Casino?

If you would like to close your Planet 7 Casino account, you may need to check if the account has any cash balances. Make sure that you have withdrawn all your cash before proceeding to close the account. Besides, if you have any pending bonuses and wish to complete the requirements, be sure to complete them before closing the account. However, you can still close the account even with ongoing promotions.

You can close the account by contacting customer service and telling them of your intention to stop playing on the platform. The customer service personnel will look at the account for any balances or pending issues that should be resolved before closing it. Then, they will close and confirm the same via your email. They may block your payment methods in the meantime before they finally close the account.

Remember, you cannot open a new account after you close your current account. However, you can play at sister casinos without a problem. The entire process takes about three to five days to have the account closed.

Is Planet 7 Casino a Rip Off/Fraud?

Planet 7 Casino fraud or scam complaints are very rare. All the games on the platform are legitimate and come from verifiable sources. Therefore, there is no chance that the casino will manipulate them to their advantage. On the other hand, the casino uses genuine payment providers on its platform. Therefore, you are not likely to be swindled of your cash when you play at the platform.

The casino has easy-to-understand and straightforward terms and conditions. It also does not change its terms periodically to the disadvantage of the players. We recommend that you read and understand all the terms and conditions beforehand so that you are able to play and withdraw your cash without any issues.

There have been a few complaints about the casino delaying the payments. While it takes longer for them to pay their customers, they do pay in the end. If you have issues with your payments, contact customer service for assistance. While it may not get your cash faster, you will be assured to get your money at the very end.

Do you have to download software to play at Planet 7 Casino?

You do not need to download any software to access Planet 7 Casino casino games on the platform. All the games on the platform are available on instant play. It means that all you have to do is click the game that you intend to play, and it will load immediately. This is good news to players, as they do not have to deal with space and compatibility issues that come with downloading and installing games on their software.

Planet 7 Casino has taken steps to ensure that the mobile platform is as good as their general casino website. All the games on the mobile platform are also available on instant play. Just visit the casino on your mobile website and start playing your favourite game on the go. You can also try games on the platform free before you play with real money. Visit the website today and try games in various categories.

Can I pay via my mobile device at Planet 7 Casino?

You can play using your mobile at Planet 7 Casino. The platform has taken steps to optimise customer experience on mobile devices. It has done this in a number of ways. First, the mobile casino has been redesigned to allow easy navigation on small screens. You can scroll with ease and search for games in a few clicks.

Second, the text and links have been optimised to allow players to read without having to zoom in. Besides, the links are enlarged so that it is easy to click when you need to navigate the website. All the other features of the casino are available on the mobile platform. Overall, the mobile platform is easy to use and has all the games in the main casino.

Does Planet 7 Casino accept PayPal?

At the moment, the casino does not accept payments from PayPal. Players can use other methods to transact with the website. These methods include Neteller, bank transfer, MoneyGram, Western Union, and Debit cards. Most US players can only use the check method to get payments from their accounts. Keep checking the site for any future changes in payment methods.

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Planet 7 Casino WELCOME PACKAGE
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Jacob Evans Written by Jacob Evans