SuperCasino Review - Withdrawal Times, Live Chat, RTP & Reader Opinions

8.9

8.9

Sign Up Process

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How Do I Sign Up to SuperCasino?

Signing up for SuperCasino is straightforward and quick. Ensure you have a valid email address and personal details ready.

After completing the sign-up process, you can explore various games and bonuses offered by SuperCasino while ensuring compliance with their terms and conditions for secure gaming experiences.

8.9

8.9

Payment Methods

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Payment Methods at SuperCasino

SuperCasino offers a diverse range of payment methods to cater to different player preferences. Players can use popular credit and debit cards like Visa, Maestro, and Mastercard, as well as e-wallets such as PayPal, Neteller, and Skrill. Prepaid options like PaySafeCard are also available. Additionally, bank wire transfers and other methods like Trustly provide flexibility for both deposits and withdrawals. The minimum deposit is typically £10, while the maximum withdrawal per transaction is £5,000. Withdrawals are processed within 24 to 48 hours before being cleared into accounts within one to three working days. SuperCasino ensures secure transactions with robust encryption measures in place.

Payment Methods

+ 5

Withdrawal Times at SuperCasino

SuperCasino's withdrawal times are generally efficient, with processing taking between 24 to 48 hours. After this initial period, the completion time depends on the chosen payment method. E-wallets like PayPal, Neteller, and Skrill typically process withdrawals quickly within this timeframe. However, bank transfers and card withdrawals can take up to five business days due to external banking processes. The minimum withdrawal is £10, while the daily limit is £50,000. Players must use the same method for both deposits and withdrawals to comply with anti-money laundering regulations. Additionally, a small fee may apply for frequent withdrawals beyond a certain threshold each month.

Payout time compared to others

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Lowest

2-5 Days

SuperCasino

—

Highest

Instant

9.3

9.3

Game Selection

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Casino Games - Table and Slot Games

SuperCasino offers a diverse selection of games, with a strong focus on slots and table classics. The casino features over 94 slot variations, including popular titles like Gladiator, Gold Rally, and Beach Life, many of which offer progressive jackpots. For fans of classic reels, options like Funky Monkey and Tropic Reels are available. Table games include blackjack, roulette, poker variants such as video poker, and dice games like Craps and Sic Bo. Additionally, SuperCasino hosts live dealer versions of roulette and blackjack broadcasted on TV channels in the UK. This variety caters to both novice players seeking simple fun and experienced gamblers looking for more complex gameplay experiences.

Game Providers

Popular Slots

SuperCasino Live Casino

SuperCasino features a dedicated live casino section, offering an immersive experience with games like live blackjack, roulette, and baccarat. Powered by Playtech and NetPlayTV, it includes unique TV-based live roulette broadcasts on UK television, allowing players to participate directly from home. Online players can access various live dealer games 24/7 via desktop or mobile devices, ensuring convenience and engagement.

SuperCasino Payout Rate (RTP)

SuperCasino offers games with competitive RTP (Return to Player) rates, ensuring fair returns for players. Most slot games feature RTP percentages averaging around 95%-97%, with some high-RTP options exceeding 98%, such as Playtech-powered titles. Table games like blackjack and roulette also boast favorable RTPs, often reaching up to 99% depending on the variant. These rates make SuperCasino appealing for players seeking better odds.

SuperCasino Software

SuperCasino primarily partners with Playtech, a leading iGaming software provider known for its innovative and secure gaming solutions. Playtech offers a wide range of games, including slots like Gladiator and Gold Rally, as well as table games and live dealer options. This partnership ensures that SuperCasino can deliver high-quality, engaging experiences to its players. Additionally, SuperCasino's live casino section is supported by NetPlayTV for TV-based live roulette broadcasts in the UK. While other providers might be involved in specific game offerings or integrations, Playtech remains the core software provider powering most of SuperCasino's gaming content. This collaboration enhances the overall user experience with reliable technology and diverse game options.

Win rate compared to others

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Lowest

91.00%

SuperCasino

94.67%

Highest

97.14%

8.7

8.7

License & Security

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Fairness and Legitimacy

SuperCasino is widely regarded as a legitimate and fair online casino, holding licenses from the UK Gambling Commission and Alderney Gambling Control Commission, both known for their strict regulatory standards. The casino employs RNG (Random Number Generator) technology for its games, ensuring unbiased outcomes, and is certified by eCOGRA, a trusted third-party auditor for fairness and safety. SuperCasino also uses 128-bit SSL encryption to protect players' personal and financial data. While its Safety Index is high at 8.9, indicating strong fairness and reliability, some terms and conditions have been flagged as potentially unfair, warranting caution.

SuperCasino Security

SuperCasino employs robust security protocols to protect player data. It utilizes 128-bit SSL encryption to safeguard sensitive information, including passwords and financial details. Despite a past data breach exposing personal details like names and email addresses, no financial or password data was compromised. The casino adheres to strict regulations and uses advanced encryption technologies like TLS for secure transactions. Additionally, SuperCasino implements measures such as regular security audits and compliance with international standards to maintain the integrity of its systems. However, the lack of multi-factor authentication (MFA) in some reports suggests room for improvement in enhancing user account security further.

SuperCasino Responsible Gambling Record

SuperCasino implements a robust responsible gambling policy to ensure players maintain control over their gaming activities. The casino offers tools such as deposit limits, which can be set via the account or by contacting customer support. Players can also take breaks ranging from 24 hours to six weeks or opt for self-exclusion periods from six months to five years. Additionally, SuperCasino provides reality checks and other safer gambling features to help players monitor their spending and time spent on games. These measures are designed to promote safe gaming practices and prevent potential harm associated with excessive gambling. By providing these tools, SuperCasino supports its commitment to responsible gaming principles.

9.0

9.0

Customer Service

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SuperCasino Live Chat and Customer Support

SuperCasino provides customer support through multiple channels, including live chat and email. The live chat service offers quick assistance with typical response times of about 30 seconds, making it ideal for urgent queries. For less pressing matters or when detailed information is needed, players can use the email option, which typically receives responses within 30 to 60 minutes. Additionally, SuperCasino offers a call-back feature where players can request a phone call at their preferred time for more personalized support. This comprehensive support system ensures that players have access to help whenever they need it, enhancing their overall gaming experience with prompt and effective assistance.