ICO Cracks Down on SkyBet’s Cookie Policy
The ICO reprimanded SkyBet’s parent company, Bonne Terre Limited, for unlawfully processing player data via cookies without proper consent. SkyBet’s previous cookie policy allowed the collection and sharing of player data with marketing platforms before users could opt in or out, sparking concerns about privacy violations. This investigation was initiated following a complaint from the campaign group Clean Up Gambling, which raised alarms about SkyBet’s potential targeting of vulnerable gamblers.
Although the ICO found no deliberate misuse of data, it concluded that Sky Bet’s practices were neither lawful, transparent, nor fair. In response, SkyBet updated its cookie policy in March 2023, now allowing visitors to reject advertising cookies before any data sharing occurs. ICO Deputy Commissioner Stephen Bonner emphasised that this case should serve as a warning to other operators about the consequences of failing to provide fair choices over targeted advertising.
Wider Implications for Data Privacy in the Gambling Sector
The ICO’s actions against SkyBet are part of a broader effort to clamp down on websites that misuse personal data for targeted ads. In 2023, the ICO reviewed the top 100 UK websites, finding that over half employed advertising cookies without adequate user consent. The organisation warned these sites to comply with data protection laws or face enforcement actions, stressing the importance of giving users control over their data.
Bonner highlighted the everyday relevance of these issues, pointing out how targeted ads can intrusively track sensitive aspects of users’ online behaviour, from casino gambling activities to health searches. The case underscores the need for gambling operators to re-evaluate their data practices, prioritising transparency and informed consent to protect user privacy in an increasingly digital world.